HomeOnline CasinosGenting Casino Review
Genting Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (23)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Trustly
  • Nordea
Withdrawal limits
Not Limited for SEK
Kinetic Digital
2022
> $20,000,000
OverviewBonusesUser reviews8Safety Index explainedDiscussion1Payment methods23
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Genting Casino Review

Genting Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Genting Casino scored a High Safety Index of 8.9, which is why it could be considered a favorable option for most players in terms of fairness and safety. Take a look at our full Genting Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index – Genting Casino fairness and safety

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.

In our Genting Casino review, we carefully went through and inspected the Terms and Conditions of Genting Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based upon our estimates and collected information, we consider Genting Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

Based on our findings, no important casino blacklists feature Genting Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

Taking into account all factors in our review, Genting Casino has scored a Safety Index of 8.9, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Note: Genting Casino is linked to 46 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Genting Casino.

Terms and Conditions of Genting Casino

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Genting Casino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Genting Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 2 complaints directly about this casino in our database, as well as 20 complaints about other casinos related to it. Because of these complaints, we've given this casino 630 black points in total, out of which 630 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Genting Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 8 player reviews of Genting Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company information

Genting Casino is owned by Kinetic Digital, and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.

Genting Casino is licensed by Spelinspektionen in Sweden.

Payment options, withdrawal limits and win limits

Genting Casino supports 23 deposit methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly, Nordea, Zimpler, SIRU, ApplePay, Fast Bank Transfer, Instant Payments by Citadel, Handelsbanken, Danske Bank, Swedbank, Länsförsäkringar, Sparbanken Skåne, SEB Bank, ICA Banken, Skandiabanken, Pay N Play, Entercash.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The options available at Genting Casino can be seen in the table below.

Language Website Customer support Live chat
English No Yes Yes
Swedish Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Genting Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Genting Casino as average.

Casino games and slots available at Genting Casino

Players can enjoy these types of casino games at Genting Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games.

Casino games supplied by 90 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Playson, Amaya, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Rabcat, 1X2 Gaming, Booming Games, Iron Dog Studio, Realistic Games, High 5 Games, Relax Gaming, edict, Greentube, Inspired Gaming, FBM, Fantasma Games, Origins (playtech), Playzido, S Gaming, Authentic Gaming, Win Fast, Slingshot Studios, Shuffle Master, Spadegaming, Spribe, ALL41 STUDIOS, Gamomat, GVG (Green Valley Games), Spearhead Studios, Foxium, Aristocrat, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Gluck Games, Oryx Gaming, Gaming Corps, SkillOnNet, Switch Studios, Slingo, Hölle games, Synot Games, Max Win Gaming, SlotMatrix, Stakelogic, Pulse 8 Studios, Peter & Sons, Zitro, Kalamba Games, Golden Hero, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Cayetano, Rarestone gaming, Stormcraft Studios, Hacksaw Gaming.

Genting Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Unfortunately, there are no available bonus offers from Genting Casino in our database at the moment.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (23)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Trustly
  • Nordea
Withdrawal limits
Not Limited for SEK

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

Swedish website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (90)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
  • IGT
CASINO SCREENSHOTS
genting_casino_se_homepage_desktop
genting_casino_se_game_gallery_desktop
genting_casino_se_homepage_mobile
genting_casino_se_game_gallery_mobile

Positives

  • Unlimited monthly withdrawals
  • Live dealer games are available
  • Nice website

Negatives

  • Live chat support is not available 24/7

Interesting facts

  • Local version of an international casino
Author & Guarantor: Michaela Skalla Last updated: 12 Mar 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Genting Casino bonuses

Browse all bonuses offered by Genting Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (8)

User reviews of Genting Casino

This is a place to share experience with Genting Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 8 users

Very positivePositiveNeutralNegativeVery negative

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• 6 months ago
It is impossible to top up your account at this casino! There is a constant replenishment error, all possible replenishment options do not work, the page is loading all the time
• 7 months ago
After receiving recommendations from friends, I decided to try out this casino. It offers attractive welcome bonuses and promptly processes deposits and withdrawals. The website design is user-friendly, making navigation and access to the necessary sections easy. It's worth noting the lack of variety in the gaming assortment and limited choice of payment methods.
• 2 years ago
The only casino that I have played that makes withdrawals instantly. And I liked that, there are casinos that take up to 4 days
Safety Index explained

Safety Index of Genting Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Genting Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Genting Casino and related casinos (113)

113All0Opened22Not solved32Solved59Rejected

Complaints directly about Genting Casino

Complaints about related Mega Casino (8)

Resolved Our verdict

Case closed

Disputed amount: €255
Mega Casino
Safety Index:High
Submitted: 20 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €750
Mega Casino
Safety Index:High
Submitted: 12 Aug 2023

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Discussion

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Genting Casino payment methods

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