Our team
NEXT

Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

ico_compl_waitingico_compl_waiting112
ico_compl_waitingico_compl_waiting
110
513
958

Complaint replies by Tomas Biscuit

English
Thanks for your reply.I would like to ask you for any transcript of your comm... 2 days ago
I'll await your reply. I'll set the timer of the complaint to an additional 7... 2 days ago
Thank you very much, 29pk, for providing the necessary information. I will no... 2 days ago
Dear yousefherting,Thank you very much for submitting your complaint. I’m sor... 2 days ago
Dear GODENKOR,Thank you very much for submitting your complaint. I’m sorry to... 2 days ago
I am sorry to hear there wasn't any progress. Have you used the cashier secti... 2 days ago
Dear luisglez823,Thank you very much for submitting your complaint. I’m sorry... 2 days ago
Dear Vila,Thank you very much for submitting your complaint. I’m sorry to hea... 2 days ago
Dear jninonovak,Thank you very much for submitting your complaint. I’m sorry ... 2 days ago
Dear Cihan61,Thank you very much for submitting your complaint. I’m sorry to ... 2 days ago
Show More Complaint Replies (+10)
1...6 7 8...533
Go to pageof 533 pages
flash-message-news
Don’t miss any news from the gambling industry
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news