Our team
NEXT

Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

ico_compl_waitingico_compl_waiting89
ico_compl_waitingico_compl_waiting
107
494
916

Complaint replies by Tomas Biscuit

English
Unfortunately, we’re closing this case because the player hasn’t responded to... 2 years ago
We've received additional comments from Moneymaker413:"Tomas, I wanted to let... 2 years ago
I am glad to hear you received your winnings, Toper! Thank you for letting us... 2 years ago
Hello all,We are closing this complaint as we haven't heard from the player a... 2 years ago
Even if we’ve assumed that the issue has been resolved, without confirmation ... 2 years ago
Dear Sami,I tried to contact the casino repeatedly but without success. I’m a... 2 years ago
It's all right! I am glad you received your winnings in the end! Thank you fo... 2 years ago
I am glad to hear you received your winnings, Frank! Thank you for letting us... 2 years ago
I am glad to hear you received your winnings, Daniel! Thank you for letting u... 2 years ago
We appreciate the casino's act of goodwill to credit magnusovitch the amount ... 2 years ago
Show More Complaint Replies (+10)
1...491 492 493...502
Go to pageof 502 pages
flash-message-news
Don’t miss any news from the gambling industry
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more