Our team
NEXT

Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

ico_compl_waitingico_compl_waiting88
ico_compl_waitingico_compl_waiting
111
540
1014

Complaint replies by Tomas Biscuit

English
Thank you very much, ktakayuki778, for providing the necessary information. I... 10 months ago
Dear Luca96,I'm glad to hear that your issue has been resolved successfully. ... 10 months ago
Agreed, rest assured the complaint will stay public.Due to the aforementioned... 10 months ago
Thank you very much, noutaja, for providing the necessary information. I will... 10 months ago
Thank you very much, Jnarvell, for providing the necessary information. I wil... 10 months ago
Dear Lionart79,I'm glad to hear that your issue has been resolved successfull... 10 months ago
Thank you very much, mustardtigerr, for providing the necessary information. ... 10 months ago
Dear sandimckay17,I'm glad to hear that your issue has been resolved successf... 10 months ago
Dear crevelari,I'm glad to hear that your issue has been resolved successfull... 10 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 10 months ago
Show More Complaint Replies (+10)
1...251 252 253...573
Go to pageof 573 pages
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news