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Stefan Manson

Casino Analyst & Complaint Specialist

Stephan has joined our family as one of Casino Guru's Casino Analysts and Complaint Specialists. During his typical work day, he is trying hard to ensure that our casino database is featuring only the latest information and that any data that is no longer relevant for a player is promptly replaced with new input. What's more, he is always ready to help players in resolving their casino complaints.

Being a former professional poker player for over 5 years, Stephan really knows his craft. He also likes to play chess, table football, listen to music, ride a bike, and occasionally play computer games.

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Complaint replies by Stefan Manson

English
Dear pedrosalvadorc17,After gathering all the necessary information and detai... 7 months ago
Hello Calogero_tornabene,Please be aware that initiating a chargeback is a se... 7 months ago
Hello kiran1463,If there is no evidence indicating the existence or absence o... 7 months ago
After successfully resolving the problem, we will mark the complaint as 'reso... 7 months ago
Hello ston98dd,I cannot provide you with the evidence as the documents are co... 7 months ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 7 months ago
It appears that this issue may have been resolved, but without confirmation f... 7 months ago
It appears that this issue may have been resolved, but without confirmation f... 7 months ago
Due to the aforementioned reasons, this complaint will now be rejected. Thank... 7 months ago
Hello andandjonnyx,After a thorough review, it appears that you are not entit... 7 months ago
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