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Peter Matúška

Casino Data Team Lead & Complaint Specialist

Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his little boy takes up most of his time nowadays.

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Complaint replies by Peter Matúška

English
Hi Kelly,Unfortunately, there was no reply from the casino as expected. I'm a... 3 years ago
Hi Emily,Unfortunately, the casino didn't reply as expected. I’m afraid, ther... 3 years ago
Since the player stopped responding, we are rejecting the complaint. The play... 3 years ago
Hi Erhan, Unfortunately, the casino didn't reply as expected. I’m afraid, the... 3 years ago
Since the player stopped responding, her complaint will be rejected. 3 years ago
Dear Antonio,I'm glad to hear that your issue got resolved. I will now mark t... 3 years ago
Hi Janina,Thanks for your replies. Please note that Casino Guru is an indepen... 3 years ago
Hi all,After evaluating the situation, we came to the conclusion that it woul... 3 years ago
Hi Lothloris,I tried to get in touch with the casino repeatedly but without s... 3 years ago
Hi Alf, Since we don't operate the casinos, we can't force them to play the p... 3 years ago
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