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Peter Matúška

Casino Data Team Lead & Complaint Specialist

Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his little boy takes up most of his time nowadays.

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Complaint replies by Peter Matúška

English
Dear Emmanuel,I'm glad to hear that you received your funds even though you p... 3 years ago
Dear Pascal,I'm glad to hear that you received your funds. I will now mark th... 3 years ago
Even though we assume that the issue has been resolved, without a confirmatio... 3 years ago
Hi Janine,That is good news. I'm glad to hear that you received your funds. I... 3 years ago
Since the player stopped responding, we are forced to reject the complaint. 3 years ago
Hi Alexander,Thanks for your reply and help. Dear Dorothee,I'm glad to hear t... 3 years ago
Thank you Tsars Casino team for the evidence provided. Dear Timo,We discussed... 3 years ago
Hello Damien/Sonia,Based on the information from the casino and taking into c... 3 years ago
Hi Wolfgang,It is hard to say what the reason for this is. There is absolutel... 3 years ago
Hi Ulf,I’m afraid that the casino will not be responding and we can't move on... 3 years ago
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