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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Dear chacoeur,I'm glad to hear that your issue has been resolved successfully... 5 months ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 5 months ago
Dear all,As I explained in my previous reply, we consider the self-exclusion ... 5 months ago
Since the casino is not willing to reconsider its decision in this case, I am... 5 months ago
Dear stuidh,I'm glad to hear that your issue has been resolved successfully. ... 5 months ago
Dear Hendo123,I'm glad to hear that your issue has been resolved successfully... 5 months ago
Dear Robin1989, As I have explained above, sending one email and depending on... 5 months ago
Dear blastereleven228,Due to the evidence that was provided to me, it is clea... 5 months ago
Dear ghostingura,The casino has informed me that there was no bug on the casi... 5 months ago
Dear calvinjmurray1,The accounts in question are identical not only in IP add... 5 months ago
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