4raBet Casino - The player's account got blocked.

I account is blocked how to unblock account please tell me

I already Verified my account

Dear Ovezsh,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 4raBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Why did the casino close your account? I will be waiting for your reply patiently.

Best regards,

Nick

4rabet fraud company i loss my all money this doesn't response myany questions please contact me WhatsApp number +91******

Dear Ovezsh,

Did the casino contact you with any kind of explanation since your account got blocked?

No 4rabet support tell me multiple accounts i have only one account also verified

4rabet balance is heigh amount that's is blocked my account

Thank you Ovezsh for all the information provided. I will now forward your complaint to my colleague Tomas (tomas.k@casino.guru) who will be assisting you from now on.

Wish you best luck resolving it.

Regards,

Nick

Hi Ovezsh,

I've reviewed your case and fully understand your concerns. I'll try my best to help you with the issue by contacting the casino.

I'd like to ask 4raBet Casino to join this conversation and share more information regarding the case. Can you please provide any reasons why the player's account has been blocked?

Thank you.

Best regards,

Tomas

Your account has been blocked for violation of the user agreement of our Bookmaker. You can read the rules in more detail here: https://4rabet.com/rules

We cannot unblock your account and there is no way to return the funds, since the Bookmaker completely disclaims obligations to these funds.

For more information, write here: support@4rabet.com

This message 4rabet support team

Please I request you help me 🥺🙏

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Doesn't understand what you say about

4rabet casino fraud company

Please help me 🙏😭😭😭

Dear Ovezsh,

I have tried to contact the casino repeatedly but had no success. I’m afraid there is not much that can be achieved without cooperation from its side. I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach. If the casino decides to react, we will reopen the complaint, and you will be notified by email.

In the meantime, I recommend you contact the Curacao Gaming Authority (complaints@gaminglicences.com) and submit a complaint to them. The Gaming Authority has more options and tools to help players.

Please let me know if you need help with submitting the complaint or how they responded if you can do it on your own (tomas.k@casino.guru).

I am sorry I could not be of more help on this occasion.

Best regards,

Tomas

We’ve reopened this complaint at the request of 4raBet Casino. We would like to allow this case one more chance to be resolved and help both parties involved to reach a satisfactory conclusion.

Good afternoon!

We can send you proof that the user has violated the 13th paragraph of the rules (https://4rabetsite.com/terms-and-conditions):

abuse of bonuses or other promotions;

and/or using unfair external factors or influences (commonly known as cheating);

and/or taking unfair advantage (as defined below);

opening any Duplicate Accounts;

and/or undertaking fraudulent practice or criminal activity (as defined below), constitute

"Prohibited Practices" are not permitted and will constitute a material breach of the Terms of Use. We will take all reasonable measures to prevent and detect such practices and to identify the relevant players concerned if they do occur. Subject to the above, however, we will not be liable for any loss or damage which You may incur as a result of any Prohibited Practices, and any action we take in respect of the same will be at our sole discretion.

This user has been banned for using a multi-account.

In order for us to send you evidence of a user's breach of our rules, please provide your corporate email address, as we do not send evidence to the public.

Regards,

4rabet team

Dear 4raBet Casino,

Please, send all relevant info to michal.v@casino.guru. I will be waiting for your reply.

Good afternoon

We have sent proof that the user violated the rules of the site to your email.

Regards,

4rabet team

Dear Ovezsh,

Due to the evidence I was able to review, it seems that you had multiple accounts on the 4raBet platform.

Can you comment on this?

Dear Ovezsh,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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