The player's account got blocked for unknown reason. Since we have not received any response from the casino, we were forced to close this complaint as 'unresolved'.
I account is blocked how to unblock account please tell me
I already Verified my account
Dear Ovezsh,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 4raBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Why did the casino close your account? I will be waiting for your reply patiently.
Best regards,
Nick
4rabet fraud company i loss my all money this doesn't response myany questions please contact me WhatsApp number +91******
Dear Ovezsh,
Did the casino contact you with any kind of explanation since your account got blocked?
No 4rabet support tell me multiple accounts i have only one account also verified
4rabet balance is heigh amount that's is blocked my account
Thank you Ovezsh for all the information provided. I will now forward your complaint to my colleague Tomas (tomas.k@casino.guru) who will be assisting you from now on.
Wish you best luck resolving it.
Regards,
Nick
Hi Ovezsh,
I've reviewed your case and fully understand your concerns. I'll try my best to help you with the issue by contacting the casino.
I'd like to ask 4raBet Casino to join this conversation and share more information regarding the case. Can you please provide any reasons why the player's account has been blocked?
Thank you.
Best regards,
Tomas
Your account has been blocked for violation of the user agreement of our Bookmaker. You can read the rules in more detail here: https://4rabet.com/rules
We cannot unblock your account and there is no way to return the funds, since the Bookmaker completely disclaims obligations to these funds.
For more information, write here: support@4rabet.com
This message 4rabet support team
Please I request you help me 🥺🙏
We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.
Doesn't understand what you say about
4rabet casino fraud company
Please help me 🙏😭😭😭
Dear Ovezsh,
I have tried to contact the casino repeatedly but had no success. I’m afraid there is not much that can be achieved without cooperation from its side. I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach. If the casino decides to react, we will reopen the complaint, and you will be notified by email.
In the meantime, I recommend you contact the Curacao Gaming Authority (complaints@gaminglicences.com) and submit a complaint to them. The Gaming Authority has more options and tools to help players.
Please let me know if you need help with submitting the complaint or how they responded if you can do it on your own (tomas.k@casino.guru).
I am sorry I could not be of more help on this occasion.
Best regards,
Tomas