The Complaints Team had successfully resolved the player's issue. They had marked the complaint as 'resolved' in their system and had offered their continued assistance for any future issues the player might have encountered with this or any other casino.
Sultanbet Casino - Player is seeking refund due to self-exclusion failure.
Amount: €700
Sultanbet Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.4
Sultanbet Casino has a Safety Index of 7.4, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
11 months ago
