HomeComplaintsSultanbet Casino - Player is seeking refund due to self-exclusion failure.

Sultanbet Casino - Player is seeking refund due to self-exclusion failure.

Amount: €700

Sultanbet Casino
Submitted: 06 Jan 2024 | Resolved : 11 Jan 2024
Resolved Our verdict

Case closed

RESOLVED

Case summary

The Complaints Team had successfully resolved the player's issue. They had marked the complaint as 'resolved' in their system and had offered their continued assistance for any future issues the player might have encountered with this or any other casino.

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