The Complaints Team had successfully resolved the player's issue. They had marked the complaint as 'resolved' in their system and had offered their continued assistance for any future issues the player might have encountered with this or any other casino.
Sultanbet Casino - Player is seeking refund due to self-exclusion failure.
Amount: €700
Sultanbet Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
3 months ago
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