SportsBetting.ag Casino - Player's deposit amount is missing.

.36 cents vanished from my balance I contacted them several times and they all told me no discrepancies

Dear Samspade11,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Could you please explain when exactly did the money vanish from your balance? Are those winnings is it some lost part of a deposit?

Could you please forward your game and transaction history to veronika.l@casino.guru? Alternatively, you may post it here.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

100% Deposit match not credited only a 20% they said it’s my 4th deposit

it was bonus money the casino added .36 cents but it doesn’t make up for 4 hours of my time

Could you please send me the link to the bonus you received? Is it correct that it was a fourth deposit bonus?

Yes very similar to https://www.sportsbetting.ag/promotions/deposit/30percent-crypto-reload-bonus

Do I understand correctly that this is a sportsbook bonus?

Dear Samspade11,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.