The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,776Opened895Unresolved3,660Resolved7,696Rejected14,525
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

5d 23h 1m 59s

Disputed amount: €1,000

Snatch Casino - Player believes that their withdrawal has been delayed.

Snatch Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for a delayed payment

2d 22h 52m 46s

Disputed amount: 5,000 kr

AllySpin Casino - Player believes that their withdrawal has been delayed.

AllySpin Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for a delayed payment

6d 22h 43m 9s

Disputed amount: 30,000 kr

Basebet Casino - Player claims that payment has been delayed.

Basebet Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for a delayed payment

5d 20h 58m 7s

Disputed amount: €500

Cazeus Casino - Player’s winnings haven’t been received yet.

Cazeus Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 20h 37m 34s

Disputed amount: 85,000 ₴

Parik24 Casino - Player’s account has been closed and winnings confiscated.

Parik24 Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for a delayed payment

2d 20h 17m 30s

Disputed amount: €38,000

Spinsy Casino - Player’s withdrawal has been delayed.

Spinsy Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for player to reply

6d 20h 51m 47s

Disputed amount: 8,000 Kč

Chance Casino - Player is awaiting a response about her winnings.

Chance Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for a delayed payment

12d 16h 10m 21s

Disputed amount: $11,640 ARS

Spinarium Casino - Player believes that their withdrawal has been delayed.

Spinarium Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for player to reply

6d 18h 50m 58s

Disputed amount: £100

Royal Vincit Casino - Player's account has been closed.

Royal Vincit Casino
 Submitted: 24 Apr 2025
Opened Current status

Waiting for player to reply

6d 19h 46m 39s

Disputed amount: NZ$1,300

Jettbet Casino - Player seeks clarification on funds after misleading promotion.

Jettbet Casino
 Submitted: 24 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,776 complaints
1 2...2,678
Go to pageof 2,678 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news