OverviewBonusesUser reviews4Safety Index explainedDiscussion27Payment methods12
Sesame Casino Review
Sesame Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Although Sesame Casino scored an Above average Safety Index of 7.0, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Take a look at our full Sesame Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of Sesame Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Sesame Casino review, we carefully went through and inspected the Terms and Conditions of Sesame Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Considering our estimates and the factual data we have collected, Sesame Casino appears to be a small to average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include Sesame Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, Sesame Casino has attained an Above average Safety Index of 7.0. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Sesame Casino Terms and Conditions
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Sesame Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Sesame Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 471 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Sesame Casino user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 4 player reviews of Sesame Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Sesame Casino company data and licenses
Sesame Casino is owned by Sesame Online EOOD and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Sesame Casino has a gambling license in Bulgaria.
Note: Sesame Casino is associated with land-based casinos or betting businesses. Based just on the online casino website, this casino would have a lower Safety Index than it now gets from us. However, due to the availability of brick-and-mortar venues and the credibility they bring to the online casino, its Safety Index has been slightly increased.
Win and withdrawal limits, payment options
Sesame Casino accepts deposits via 12 payment methods. This includes: VISA, Mastercard, Bank transfer, ApplePay, ePay.bg, EasyPay, CashTerminal, IRIS, FastPay, Bulgarian Post Office, A1, Vivacom.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited in EUR
No win limit
Unlimited in BGN
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Sesame Casino.
Language
Website
Customer support
Live chat
English
Bulgarian
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Sesame Casino, account management, withdrawal process, etc. We would say Sesame Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at Sesame Casino
Sesame Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Games from 23 casino game providers are available. This includes NetEnt, Nolimit City, IGT, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, GameArt, Wazdan, Spinomenal, Betradar, 7777 gaming, CT Interactive, Vermantia, EGT Digital, Synot Games, 7Mojos, BF Games, Amusnet (EGT), Spribe.
Sesame Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Sesame Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our Sesame Casino bonuses page.
Browse all bonuses offered by Sesame Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(4)
User reviews of Sesame Casino
This is a place to share experience with Sesame Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
No any kind of RTP. Acting deliberately against EU and Bulgarian consumer protection laws by refusing to close players account by request. Replies emails with copypaste blaa blaa, but does not answer questions, let alone follow customers requests. Total mutrastyle money laundering place.
Probably good for money laundering
No any kind of RTP
Acting deliberately against EU and Bulgarian consumer protection laws
Refusing to close players account
Instead of answering questions, replies emails with copypaste blaa blaa
Most of the bonuses are tied to rolling the bet + bonus 35 times. For example, with an amount of BGN 50 with a BGN 25 bonus, the required rollover amount is BGN 2,625 in order to make a withdrawal. The games have no RTP and most of the time this is an absolutely impossible amount to reach. It has struck me that games stall, in my opinion, at key moments. It's rare to turn a profit here. I don't advise anyone to waste their money on sesame.
По-голямата част от бонусите са обвързани с превъртане на залога + бонус 35 пъти. За пример при сума от 50лв с бонус 25лв, необходимата сума за превъртане е 2,625лв за да може да осъществите теглене. Игрите нямат RTP и повечето случаи това е абсолютно невъзможна сума за достигане. Направило ми е впечатление, че игрите забиват, по мое мнение, в ключови моменти. Рядкост е да извадиш печалба от тук. Не съветвам никого да си изхвърля парите в сезам.
My profile was successfully verified, but after a year when I tried to withdraw, the casino decided to ask me for other documents. They are only used to taking money and not giving it. They reject my documents within 5 minutes. But after I found out what I have to provide and there is no verification. Live chats are under all criticism and terminate correspondence without reason. At about 100 deposits, I manage to win a small amount of money, but this is not in favor of this fraudulent casino. I don't recommend anyone to play with these scammers.
Профилат ми беше успешно верифициран, но след една година при опит за теглене казиното реши да ми изиска други документи. Те са свикнали само да прибират пари но не и да дават. Те отхвърлят документите ми в рамките на 5 минути. Но след като разбрах какво трябва да предоставя и верификация няма. Чат на живо са под всякаква критика и прекратяват кореспонденция без причина. На около 100 депозита успявам да спечеля малка сума пари, но това не е в полза на това измамно казино. Не препоръчвам никой да играе при тези измамници.
Very disgusting casino. They don't even deserve 1 star. Don't play there because they are big scammers.
Много отвратително казино. Не заслужават и 1 звезда. Не играйте там понеже са големи измамници.
They are updating the site
Обновяват сайта
Slow payout
Бавно изплащане
The games have no RTP
Игрите нямат RTP
Very few bonuses
Много малко бонуси
Live chat does not respond
Чат на живо не отговарят
They don't respond to emails
Не отговарят на имейли
Casino games crash
Казино игрите забиват
Hard deposits
Трудни депозити
Safety Index explained
Safety Index of Sesame Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sesame Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.0/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Reputation helped by land-based casinos or betting shops
Complaints about Sesame Casino and related casinos (13)
