HomeComplaintsSesame Casino - Player is experiencing an undefined problem.

Sesame Casino - Player is experiencing an undefined problem.

Amount: 300 лв

Sesame Casino
Safety Index:Above average
Submitted: 30 Oct 2021 | Case closed : 17 Nov 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Bulgaria complains about an uncertain issue. The complaint was rejected as the player stopped responding.

Public
Public
3 years ago
Translation

The casino manipulates the software BGN 300 played 1 line does not give and does not tie anything.

Automatic translation:
Public
Public
3 years ago

Dear Ангел,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?

Have you noticed a glitch in the game or was there any other errors?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Nick

Public
Public
3 years ago

Dear Ангел,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Public
Public
3 years ago

The complaint will be now rejected for the above mentioned reason.

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