HomeComplaintsRaging Bull Slots Casino - Player’s winnings have been delayed.

Raging Bull Slots Casino - Player’s winnings have been delayed.

Amount: $8,169

Raging Bull Slots Casino
Safety Index:Below average
Submitted: 09 Jul 2024 | Case closed : 02 Sep 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 months ago

The player from Ohio was unable to withdraw winnings from Raging Bull Casino, which continually requested credentials despite the player's compliance. The player was met with excuses for the delays. The Complaints Team facilitated communication between the player and the casino, leading to the approval of the necessary banking details. However, the player ultimately ceased responding to inquiries, resulting in the rejection of the complaint due to lack of cooperation.

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3 months ago

Raging Bull Casino refuses to pay me my winnings, they’re constantly asking me to send my credentials, and I comply. But the wait turns into excuses why it taking so long.

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3 months ago

Dear pcrawford45669,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Raging Bull Slots Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Have you accumulated your winnings with the help of a bonus?
  • Is your casino account otherwise verified?
  • Could you please list which documents you have already provided and what information the casino asks for repeatedly?
  • Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


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3 months ago

Hello I am Patricia ****…I have resent documents to Raging Bulls request….which includes my bank payment card and driver license…. I paid hundreds of dollars for a chance to win and now that I won, I’m on a waiting list to see if I’ll even get my winnings. Seems to be a full fledged Scam!

Edited by a Casino Guru admin
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3 months ago

I’ve played with bonus with a deposit….having to play through their amount….and when I finally have my time of winning, Raging Bull wants to take me through this! And to make it so bad, I feel totally embarrassed and stupid for in trusting Raging Bull Casino! The most that I’ve ever won and it was a Big Bust! They played me! I’ll never see that win.

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3 months ago

As I was amazed at my true winnings, I probably won’t see any of it. I deposited many times in hope that I would win big…I prayed for one of my many deposits would land me a win, however I have been met with delays. I repeatedly complied with Raging Bull Casino’s requests and resent documents and still I get met with delays in return. This is a lifetime of never winning anything and then, I win only deceit, lies, and more lies! I’m simply crushed with stupidity of even believing that I would win at this Raging Bull Casino! I still have a little Hope that good things will come in my life, "That Big Win!"

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3 months ago

Sharing your interaction with the casino would be very helpful in determining what the issue is and how best to assist you.

Please share it in the form of screenshots, chat transcripts, or emails to my email at tomas@casino.guru I apologize for the inconvenience.

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3 months ago

RAGING BULL, WHERE IS MY WINNINGS???????

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3 months ago

Now as of today 07/22/2024 Raging Bull Casino is yet asking for more documentation….(a recent bank statement) saying they want to make sure funding aren’t reversed back to them….. I have submitted bank name, account and routing number along with bank code, a recent ultility bill, bank card, and drivers license. Everytime I ask about status of my winnings it’s another 24-48 hours and or more documentation, and on on occasions it was being voided because of a payment I made with a bonus….then it was said to be 24 hours after that, then this, and then that! Always something different as a scammer would do, keep coming up with stalling tactics!

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3 months ago

Thank you very much, pcrawford45669, for providing the necessary information. I will now transfer your complaint to my colleague Romi (romana.r@casino.guru) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.  

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3 months ago

Hello pcrawford45669,

My name is Romi and I will be assisting you with your case. I would like to request the presence of a representative from the casino in this conversation.

Dear Raging Bull Slots Casino,

Could you possibly provide additional information regarding the withdrawal and clarify the situation?

Thank you in advance.

Respectfully,

Romi

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3 months ago

Greetings all,


I had a look and it appears that the necessary banking details have been reviewed and approved as of yesterday (the 24th of July), I'll see what I can do to move things along from here.


Best wishes,


Nick and Raging Bull

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3 months ago

I chatted with the Casino Raging Bull and still they are asking me to wait for a decision. Continue to have to wait, even for the $2500.00 withdrawal. They have all what they need but still I see nothing added to my bank.

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3 months ago

Hello all.

Thank you Nick and Ragging Bull for the update.

Dear  pcrawford45669,

please let us know whenever you receive the money.

Best regards,

Romi

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3 months ago

update????

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3 months ago

To this day I have not received any withdrawals from Raging Bull Casino!

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2 months ago

Raging Bull Casino continues to give me the repeated runaround. At this point I really think that this casino is a fraud!

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2 months ago

Dear Nick and Raging Bull,

Could you please give us any update regarding this withdrawal and explain the situation?

Thank you in advance.

Kind regards,

Romi

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2 months ago

Greetings all,


I just had a look and I'm pleased to report that all the necessaries are now in place to move forward, I have sent the requested withdrawal directly to the approvals department for review. Hopefully we see some movement shortly.


Best wishes,


Nick and Raging Bull

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2 months ago

Greetings all.

Thank you Nick and Raging Bull for this update.

Dear pcrawford45669,

please let us know whenever you receive the money.

Best regards,

Romi

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2 months ago

Dear pcrawford45669,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 months ago

Dear all,

Unfortunately, we’re forced to reject this case because pcrawford45669 has stopped responding to our messages and questions. Without pcrawford45669 cooperation, we’re not able to proceed with the investigation or suggest possible solutions.

The player can reopen this complaint anytime.


We rejected the complaint because the player stopped responding.

 

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.


Best regards,

Romi

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