kaczka381's reviews

Casino Guru

We want players to understand gambling.

7 months agoOriginalTranslation
The casino is a scam that takes the winnings without giving any reason, I warn everyone not to deposit their funds there because they are not profitable, they cheated me for 635 euros
  • Winning funds are taken away for no reason
  • Chat is not helpful
Automatic translation:
9 months agoOriginalTranslation
The casino has a very high rating and treats its customers very badly... I do not recommend depositing funds to play there... After a few of my bets, the casino asked for verification in the form of a video selfie with proof... When I provided it, the casino blocked my funds for 31 days
  • Bad treatment of customers
  • Very hard verification
  • Very unfair verification
  • Very quickly imposed limits on everything for no reason
Automatic translation:
Jet Casino
9 months ago
Hello, Kaczka381! According to our rules, point 10.4 The JET Sportsbook platform has the right to limit the ability to withdraw funds for up to 31 calendar days in order to verify an account for signs of unfair play. The methods and results of verification of gaming activity are confidential.

Best wishes,
Jet Casino!
1 year agoOriginalTranslation
After depositing $20 and winning $60, the casino first blocked my withdrawal, then asked for a video selfie, when I did, the casino blocked my withdrawal again... I don't understand this behavior of the casino at all... To me, it's unacceptable, especially since there is no way I broke the rules... Be careful with the casino
  • Bad treatment of customers
  • Humiliating verification in the form of a video selfie
  • Blocking even low payouts
Automatic translation:
IZZI Casino
1 year ago
Nice to meet you, Kaczka381! According to our terms and conditions, point 8.24: "The Company reserves the right to require primary and secondary account verification at any time and to use additional tools and procedures for verification, if necessary. In order to verify your user account, the administration has the right to ask you to provide an ID document (including, but not limited to, a copy of your passport/ID card/any payment card used, recent public utility charge statement in your name or any other document confirming your identity). In addition, the Company reserves the right to ask you to confirm your identity via a video call or by sending your documents by mail. If these requirements are not fulfilled, the Company has the right to temporarily deactivate your user account until the requirements are fulfilled and/or close the account. If the information you provided is found to be inaccurate, the Company reserves the right to block your account and cancel withdrawals". Also, according to the point 10.4 Sport platform, The IZZI Sportsbook platform has the right to limit the ability to withdraw funds for up to 31 calendar days in order to verify an account for signs of unfair play. The methods and results of verification of gaming activity are confidential.
Please, be patient, after the check will be ended you'll get the funds, we just want to be sure that there're no fraudulent actions from your side.

Sincerely,
Izzi Casino!
1 year ago
I deposited funds with them two weeks ago, they did not reach their account ... I wrote over 20 messages to them and none of them responded ... bypassing the casino with a wide gap
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