Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods
Jannete H.
Author
Jannete Hills
Casino Analyst
Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
For this review, our independent casino review team put Jet Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Jet Casino has a High Safety Index of 8.1, which makes a recommendable option for most players in terms of fairness and safety. Take a look at our full Jet Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is Jet Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Jet Casino review, we carefully went through and inspected the Terms and Conditions of Jet Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Based on our estimates or gathered data, Jet Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention Jet Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Jet Casino has landed a High Safety Index of 8.1. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Jet Casino is interconnected with 19 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Jet Casino. Due to the link to other casinos, this casino has scored a lower Safety Index than it would have on its own.
Terms and Conditions of Jet Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Jet Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Jet Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 1 complaints directly about this casino in our database, as well as 15 complaints about other casinos related to it. Because of these complaints, we've given this casino 6,099 black points in total, out of which 6,339 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Jet Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Judging by the 72 user reviews given to Jet Casino, it has a Great User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Jet Casino is owned by GALAKTIKA N.V. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Jet Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Authority.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 4,000 per day
No win limit
EUR 20,000 per week
EUR 80,000 per month
USD 4,000 per day
USD 20,000 per week
USD 80,000 per month
NOK 40,000 per day
NOK 200,000 per week
NOK 800,000 per month
CAD 6,000 per day
CAD 30,000 per week
CAD 120,000 per month
AUD 6,000 per day
AUD 30,000 per week
AUD 120,000 per month
BRL 20,000 per day
BRL 100,000 per week
BRL 400,000 per month
CLP 3,200,000 per day
CLP 16,000,000 per week
CLP 64,000,000 per month
INR 320,000 per day
INR 1,600,000 per week
INR 6,400,000 per month
KZT 1,600,000 per day
KZT 8,000,000 per week
KZT 32,000,000 per month
MXN 80,000 per day
MXN 400,000 per week
MXN 1,600,000 per month
NZD 6,000 per day
NZD 30,000 per week
NZD 120,000 per month
PEN 12,000 per day
PEN 80,000 per week
PEN 240,000 per month
PLN 16,000 per day
PLN 80,000 per week
PLN 320,000 per month
RUB 320,000 per day
RUB 1,600,000 per week
RUB 6,400,000 per month
TRY 80,000 per day
TRY 400,000 per week
TRY 1,600,000 per month
UAH 120,000 per day
UAH 600,000 per week
UAH 2,400,000 per month
ZAR 80,000 per day
ZAR 400,000 per week
ZAR 400,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Jet Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
24/7
German
Finnish
Ukrainian
French
Turkish
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Jet Casino, managing your account, withdrawals, or other matters. Jet Casino has a good customer support, judging by the results of our testing.
Jet Casino casino games and slots
Jet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 92 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Evoplay, Push Gaming, BGaming, Endorphina, Red Rake Gaming, Spinomenal, Tom Horn, Realistic Games, Belatra Games, Relax Gaming, Bullshark Games, Smartsoft Gaming, Old Skool Studios, Turbo Games, Formula Spin, Platipus, Swintt, Phoenix7, Lucky Streak, Amigo Gaming, Backseat Gaming, Mancala Gaming, Bulletproof Games, Reflex Gaming, Spadegaming, Spribe, Fortune Factory Studios, Gamomat, All For One Studios (ALL41), Galaxsys, CT Gaming, TrueLab Games, Bang Bang Games, Foxium, Mascot Gaming, Onlyplay, Amusnet, PG Soft (Pocket Games Soft), Reel Play, Gameburger Studios, Penguin King, Gaming Corps, VoltEnt, Gamebeat, Slot Factory, 100HP Gaming, Hölle games, Neon Valley Studios, Skywind Group, Iconic21 (BETER Live), Gamevy, AvatarUX, Peter & Sons, SpinPlay Games, Retro Gaming, PoggiPlay, Gold Coin Studios, Gamzix, 3 Oaks Gaming, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Apparat Gaming, Games Global, Just For The Win, InOut, Winfinity, Golden Rock Studios, Snowborn Games, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Ka Gaming.
Bonuses and codes offered by Jet Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 22 bonuses from Jet Casino in our database, which include:
50 FREE SPINS on Jet Air
50 FREE SPINS on Jet Air
50 FREE SPINS on multiple games
100 FREE SPINS on Dragon's Gold 100
100% up to $300 and up to 500 extra spins
75% up to $150
75% up to $150
50% up to $300
75% up to Mex$6,000
50% up to $300
75% up to 750 R$
75% up to $300
100% up to Mex$12,000
100% up to 1,500 R$
100% up to 3,000 S/.
100% up to $600,000 CLP
50% up to Mex$8,000
Up to 100 EXTRA SPINS on Doors of Fresh Megaways
100% up to $600,000 CLP
75% up to $300,000 CLP
50% up to $400,000 CLP
75% up to 1,500 S/.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
GALAKTIKA N.V.
Operator
GALAKTIKA N.V.
Established
2020
Estimated annual revenues
> $20,000,000
Casino Bonuses
Jet Casino bonuses
Browse all bonuses offered by Jet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of Jet Casino
This is a place to share experience with Jet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I’ve played on many platforms, but Jet Casino truly stands out for its transparency and player-first approach. Here is why I highly recommend it: Excellent Selection of Games: The variety at Jet Casino is massive. Whether you’re into the latest high-volatility slots, classic table games, or a premium live dealer experience, they have an incredible library from the world's top providers. Complete Transparency: One of the best features is how they handle bonuses. Everything is clearly marked so you know exactly which games contribute to wagering and which do not. There are no hidden traps or confusing fine print. Fair Bonus Offers: The rewards here are actually achievable. Jet Casino provides a fair bonus offer compared to most places, giving you a genuine chance to play through the requirements and actually cash out your winnings. Instant Support: Their online support is present within seconds. Every time I had a question, a professional agent responded almost immediately and solved my issue on the spot. Real Winning Potential: Most importantly, this is a casino where you can actually win something! The RTP feels honest, the games are fair, and the withdrawal process is smooth and reliable.
One more time JET Casino i apsolutely recommend! King of the kings!🎖🎖🎖
All
Nothing
Jet Casino
Hello, dear player! Thank you very much for your detailed and positive feedback! We’re truly glad to hear that your experience has met your expectations and that you appreciate the variety of games, transparency, and overall approach we aim to provide. It’s especially great to know that our support team and bonus system have contributed positively to your experience.
Your words about fairness, clarity, and real winning potential mean a lot to us, as these are exactly the standards we strive to maintain for every player.
Thank you for your recommendation and for choosing us!
Crypto deposits are processed instantly, which is convenient for a quick start. The tournaments have large prizes, and I’ve already ranked in the top a couple of times. The game selection is huge. I withdraw profits regularly without any problems.
Jet Casino
Hello, dear player! Thank you for your great feedback! We’re glad to hear that you enjoy the instant crypto deposits, large tournament prizes, and wide game selection. We truly appreciate your support and are happy to know your withdrawals have been smooth. Wishing you continued success and enjoyment!
Sports betting and casino in one account, with bonuses for both sections. Reload free spins add extra profit. Everything is well organized and convenient. I win in both.
Jet Casino
Hello, dear player! Thank you for sharing your experience! We’re glad you find the site easy to navigate, support helpful, and the free spins rewarding. We hope you continue to enjoy a comfortable and fun gaming experience!
Live games from Evolution are absolutely top-tier — roulette and blackjack with real dealers feel great. Reload bonuses up to 40% seriously boost the bankroll. Cashback is credited automatically. I’ve been playing here for a year and everything suits me.
Jet Casino
Hello, dear player! Thank you for your feedback! We’re happy to hear that you enjoy the live games and the overall gameplay experience. It’s great that the bonuses and cashback add value and that everything has met your expectations over time. We truly appreciate your loyalty and are glad to have you with us.
Maybe it's because I have been lucky at this casino that I like it so much? I have found each process, KYC, deposits, withdrawals etc very easy and quick to navigate. I also think that the support staff are very helpful. I never play with or use bonuses so I cannot comment on that aspect. The fastest payouts that I have encountered. Keep up the good work!
Incredibly fast withdrawals - money in bank within 15 minutes of making withdrawal (usually)
KYC verification easy and very quick
Great selection of games
Supportive customer care staff
None so far
Jet Casino
Hello, dear player! Thank you so much for sharing your experience! We're delighted to hear that you find our processes, from KYC to deposits and withdrawals, easy and quick. It's wonderful to know that our support team has been helpful and that our payout speed stands out for you. We really appreciate your kind words and will continue working hard to keep your experience smooth and enjoyable!
I’ve been hanging out at Jet for half a year now — it’s insanely addictive! What I love most are the Friday slot tournaments. Last week I had this story: I was playing "Gates of Olympus," couldn’t hit a bonus round at all. The tournament time was running out, and I thought I was done for. And then in the last minutes — BAM! A bonus round with a x100 multiplier! Ended up taking 2nd place in the tournament and a nice prize. Free spins every weekend are a whole separate love. Payouts are always on point, no delays
Jet Casino
Hello, dear player! Thank you for such a detailed and positive review. We’re truly happy to hear that you enjoy spending time with us and especially appreciate our tournaments and promotions. Stories like yours, where the game takes an unexpected turn in the very last moments, are what make the experience exciting and memorable.
It’s also wonderful to know that our free spins and fast payouts bring you additional value and confidence in the platform. We’ll continue to work on providing players with new features, bonuses, and events so that every visit is both fun and rewarding.
Excellent casino, good navigability, efficient support, I've had my request answered whenever I've needed it
Cassino excelente, boa navegabilidade , suporte eficiente, sempre que precisei tive minha solicitação atendida
Great extra spins promotions per deposit
Ótimas promoções de giros extras por depósito
kyc verification before the first withdrawal
Verificação kyc antes do primeiro saque
Efficient and fair support
Suporte eficiente e justo
Jet Casino
Hello, dear player! Thank you for your wonderful review. We’re delighted to know you enjoy our easy-to-use platform, extra spins promotions, and the efficiency of our support team. It’s also great that you appreciate the transparency of completing KYC verification before your first withdrawal. Your feedback confirms that we are on the right track in providing fair and reliable service.
Take care dont play here! After u lost a certain amount of money they will just delete your account with the winnings left on there site. They are also illegal in curazaq and they dont want to give you all the data of withdraws or deposits which they have to do, responding to the Law of Gambling !
Scam
Scam. Casino just deletes accounts with thousands of Euros !
Jet Casino
Hello, dear player! Thank you for your feedback. We’re very sorry to hear about your experience and your concerns. Please be assured that we do not block accounts unfairly or withhold legitimate winnings. All actions regarding accounts and withdrawals are carried out strictly in line with our Terms & Conditions and licensing regulations. If you believe there has been an error, we strongly encourage you to contact our support team directly so we can investigate your case in detail and provide full transparency regarding your deposits and withdrawals.
Very nice layout and design, their sports betting prices and markets offered were also very appealing at first. But unfortunately they were very quick to limit future wager amounts after my initial bet won. Getting verified was pretty easy and the live chat is an asset to the site, they will guide you all the way with their live chat/ Telegram live chat features.
Withdrawing was very fast, within 5mins of requesting the withdrawal.
Fast withdrawals
Relatively quick and painless to get verified
Nice website layout and design
Very quick to limit sports bets
Jet Casino
Hello, dear player! Thank you for your feedback. We’re happy to hear you enjoyed the site design and sports betting markets, as well as the quick verification and fast withdrawal process.
We understand your concern about wager limits after your initial win and appreciate you sharing this experience. Your comments about our live chat support are much appreciated, we strive to provide helpful and timely assistance. Thanks again for sharing, and we hope to see you back soon!
Jet caught my attention with its design and a free spins promo. I got 50 spins and won 5,000. The interface is bright, and slots load quickly. Support responded within 15 minutes and helped with verification. Withdrawal to WebMoney took one day – everything went smoothly.
Jet Casino
Hello, dear player! Thank you for sharing your experience! We're delighted that Jet's design and free spins promo made a great first impression. Congratulations on your 5,000 win — that's fantastic! We're also glad to hear the interface was smooth, slots loaded quickly, and our support team was responsive and helpful during verification.
It’s great to know your withdrawal to WebMoney went without any issues. We appreciate your trust and look forward to seeing you again soon!
Jet is on fire! I dropped a hundred, hit the jackpot in Midas Golden Touch, and the crypto withdrawal went through without a hitch. The weekly tournaments with prizes are top-tier. If you play smart with your bets, you can seriously grow your bankroll here!
Jet Casino
Hello, dear player! Thank you for sharing your experience! We're happy to hear you're enjoying the games, smooth payouts, and our weekly tournaments. We always strive to provide a fast and exciting gaming environment for all our players. Best of luck in your future sessions!
Everything here works as it should! You get your money quickly and everything is great!
Es läuft hier so wie es laufen muss ! Man bekommt sein Geld schnell und es ist alles super !
fast payout
schnelle auszahlung
super friendly
super freundlich
it's all ok
alles gut
nothing
nichts
Jet Casino
Hello, dear player! Thanks a lot for your kind words! We’re happy to hear everything went smoothly — from fast payouts to friendly support. That’s exactly what we aim for!
I decided to try Jet Casino, attracted by the promotions and tournaments. Registration was quick, and they haven't required verification yet. I made a deposit, hit a win of €150 in Sweet Bonanza, decided not to be greedy, and requested a withdrawal. The money arrived within a couple of hours, everything was honest. I'm satisfied so far, but we'll see how things go in the future.
Jet Casino
Hello, dear player! Thank you for giving Jet Casino a try! We're glad to hear that you enjoyed our promotions and tournaments, and that your registration and withdrawal process went smoothly. We appreciate your honest feedback and hope you continue to have a great experience with us. If you ever need assistance, our support team is always here to help. Wishing you the best of luck in your future games!
How does this casino get 9.2 rating? The slots are so rigged I have lost ample money with 0 return. Lost 15 k deposit and when I complaint they tell they are looking into it but have no timeline stay away from this rigged casino
Deposit goes missing
Rigged slots
Site went offline in between
Jet Casino
Dear player! Thank you for your feedback. We are sorry to hear that you had a negative experience. At Jet Casino, we are committed to fair and transparent gaming, and we take all issues regarding gaming integrity seriously. Your comments are very important to us and we will endeavour to improve our service. If you have any further questions or concerns, please do not hesitate to contact our support team.
Today I decided to redeem a bonus code that they shared on their Telegram channel, before I went to ask customer service if it was possible for me to deposit the amount and then withdraw it to play the bonus, to which they replied that it was possible but in case of withdrawing the deposit there were two options: play the amount of the entire deposit or pay 10% commission on the deposited amount. I accepted and made the deposit, the bonus arrived and then I withdrew the deposited amount accepting that they charge me the 10% commission, at that time it should be noted that I had already played the free spins of the bonus and was fulfilling the rollover. After a while they reject my withdrawal and set the trap that if I want to withdraw I must do one of these two options: Play everything deposited or delete the bonus. Clearly I did not want to lose the bonus so I decide to play everything I deposited in Live Casino, when I finally finish and proceed to make the withdrawal in customer service they tell me that to do so I must delete the bonus. Clearly, the only thing they wanted was to keep my deposited money and they partly did so since I lost part of it when playing and to top it off, in the end they didn't even let me take advantage of the bonus. One more thing to make it clear, the bonus was not fixed, therefore I was not obliged to continue playing with my money to continue using the bonus. The truth is that I was disappointed, it is the first casino that sets me this type of trap.
Hoy decidí canjear un código de bono que compartieron en su canal de Telegram, antes fui a preguntar en atención al cliente si era posible que pueda depositar la cantidad y luego retirarla para jugar el bono, a lo que me respondieron que si era posible pero en caso de retirar lo depositado habían dos opciones: jugar el monto de todo lo depositado o pagar 10% de comisión sobre el monto depositado. Acepte e hice el deposito, el bono me llego y luego retire el monto depositado aceptando que me cobren el 10% de comisión, para ese momento cabe indicar que ya había jugado los tiros gratis del bono y estaba cumpliendo el rollover. Al rato me rechazan el retiro y me tienden la trampa de que si quiero retirar debo hacer una de esta dos opciones: Jugar todo lo depositado o eliminar el bono. Claramente no quería perder el bono así que decido jugar todo lo que deposite en Casino en Vivo, cuando por fin acabo y procedo hacer el retiro en atención al cliente me dicen que para hacerlo si o si debo eliminar el bono. Claramente lo único que buscaban era quedarse con mi dinero depositado y en parte lo hicieron ya que al jugarlo perdí una parte y para colmo al final ni siquiera me dejaron aprovechar el bono. Una cosa mas para que quede claro, el bono no era fijo, por lo tanto yo no estaba en la obligación de continuar jugando con mi dinero para seguir usando el bono. La verdad me lleve una decepción es el primer casino que me tiende este tipo de trampas.
Unfair conditions
Condiciones injustas
Poor customer service
Mala atención al cliente
Jet Casino
Dear player! Thank you for your feedback, and we are truly sorry that your experience at our casino did not live up to expectations. We always strive to be transparent and honest with our players, and we are sorry that there was a misunderstanding with the bonus and withdrawal terms. We appreciate your feedback and your case will be carefully considered to improve our processes and prevent similar situations in the future.
Please contact our support team so that we can further understand your situation and offer a solution. We are always open to discussion and willing to help you understand any issues.
I had been looking for a casino with fast payouts and fair bonus conditions for a long time. Jet Casino pleasantly surprised me—you can actually wager the bonuses, and there are no crazy wagering requirements. I won x2500 my bet in Dead or Alive 2, and the withdrawal went through without any issues. I'll definitely keep playing.
Jet Casino
Dear player! Thank you for your feedback! We are glad that Jet Casino met your expectations and that you enjoyed the bonus terms and fast payouts. Congratulations on a great win! We always try to make the gaming experience as comfortable as possible and it's great to hear that you enjoyed it. We look forward to seeing you again! Good luck in future games!
Here I found everything I was looking for: a huge selection of slots, table games, and live dealers. The website interface is user-friendly, and navigation is straightforward, even for beginners. I really liked the bonus program – generous welcome bonuses and regular promotions make the gaming experience even more enjoyable. Withdrawals are fast and reliable, with funds usually arriving within a day. Customer support is always available and helps resolve any issues promptly.
Jet Casino
Dear player! Thank you for your detailed and positive review! We are very happy that you found everything you were looking for and that you enjoyed our game, site interface, bonus program and support service. We always try to give our players the best experience, and your feedback confirms that we are moving in the right direction. We look forward to seeing you again and wish you good luck with your game!
A good reliable casino. Payouts are good and without problems. The site has a good selection of slots. There is a good loyalty program. But the support could be better
Jet Casino
Dear player! Thank you for your feedback! We are glad that you are happy with our payouts, slot selection and loyalty program. Your comments about the support work are very important to us, and we will definitely try to improve this aspect to provide you with an even better service. We appreciate your choice and we hope you will continue to enjoy playing at our casino!
Jet Casino pleasantly surprised me with its service and variety of games. There's always something to suit your taste — from slots to live dealer games. The welcome bonus was generous, and regular promotions and tournaments add to the excitement. I’d like to highlight the fast withdrawals separately — the money arrives on time without any delays. The support team works excellently, always responding quickly and helping to resolve any issues.
Jet Casino
Dear player! Thank you for your feedback! We are very pleased that you are satisfied with Jet Casino's service and variety of games. We are pleased that you enjoyed our bonuses, promotions and tournaments, as well as our fast payouts. We always strive to provide our players with the best experience possible, and your words about our support team are especially important to us. Thank you for choosing Jet Casino and we look forward to continuing to delight you with great service and new features!
Opened an account, ID #HXOI2, completed the verification, deposited with card and won a small amount on live roulette.
I tried to withdraw, however on seven seperate occasions, it was rejected. After each rejection, I contacted live chat, who have me various ridiculous reasons for the withdrawal being rejected - need a photo of my bank card, need a bank statement, try a different browser, need to do more verification.
One time I sent them my bank statement and they said it was approved and I could withdraw, only for my withdrawal to be rejected and be told they were mistaken and they couldn't approve my bank statement because it wasn't in the IBAN format.
Eventually, on the eighth attempt, after several hours of trying, they sent the withdrawal to my card, which took a while day to show up.
The site then removed the option for me to deposit with card and I tried to deposit with crypto.
I made a deposit to the address provided on my account, however the funds were never credited to my account.
I contacted live chat and provided the transaction ID and screenshots. All I was told was that someone would look into it and I'd be emailed. Needless to say, I never received either an email or my deposit. The company basically stole money from me.
An absolute disgrace of a site. Avoid at all costs.
Failure to process withdrawals
Failure to credit account with deposited funds
Theft of player deposits
Unreasonable requests for personal documents
Withdrawals rejected on multiple occasions
Unable to withdraw
Support unhelpful and unresponsive
Jet Casino
Hello, dear player! Thank you for sharing your experience, and we deeply apologize for the frustration you've encountered. We understand how important it is for players to have a smooth and transparent experience when depositing, withdrawing, and verifying accounts, and we are truly sorry for the difficulties you've faced. Verification is an important step that ensures security for both the casino and the player. Regarding the issues with your withdrawal, оur goal is always to ensure that players can access their funds quickly and without unnecessary complications. Regarding a failed transaction, we advise you to contact the support chat service or by e-mail support( @ )jet( . )casino so that our specialists can help you figure out the situation. We are always happy to help our players, technical support is available 24/7.
Your feedback is extremely important to us, and we are committed to improving our services based on your experience.
My experience with this casino has been fairly positive. The games are top-notch, and the interface is easy to navigate, but the withdrawal process felt slower than other platforms I’ve used. The lack of diverse payment methods was inconvenient. That said, I’ll likely return for the excellent bonuses and fun games.
Great bonuses
smooth interface
fun games
Slow withdrawals
limited payment options
Jet Casino
Hello, dear player! Thank you for your feedback! We are glad that you like our games and interface. We strive to add different payment methods for comfortable use of our casino. We take note of your comments about the withdrawal process and the variety of payment methods. Thank you for sharing your experience, your opinion will help us to improve our service. We hope you will continue to enjoy our bonuses and games!
I’ve been playing at Jet Casino for a few months, and it’s been a fantastic experience. The site is easy to navigate, with a sleek design and a vast selection of games, including slots, live dealer games, and table classics. The bonuses are generous, especially the welcome package, and there are frequent promos for regular players. Withdrawals are processed quickly, and customer support is always responsive and helpful. I also appreciate that it’s a licensed platform, which gives a sense of security.
Jet Casino
Hello, dear player! Thank you for your wonderful feedback! We are happy to hear that your experience at Jet Casino has been positive. We strive to make our site convenient and safe for all players, and we are pleased that you enjoy our variety of games and bonuses. We will continue to work on improving our service and support to provide you with the best gaming experience possible!
amazing video verification and then you need only to wait about 2-3 months and casino will open your account. Also I see a lot of complains about some tricky closed account. Like result, I think is casino is bad idea.
you got good winnings
after good winnings you will have video verification, where you have been asked, what day what slot with what amount of bet you played. how much spins, how you got your win
Jet Casino
Hello, dear player! Thank you for your feedback. We're sorry to hear about your concerns, but we want to clarify that we could not find an account registered with the email you provided. If you're experiencing any issues or delays, we encourage you to reach out to our support team, available 24/7, for immediate assistance. We're here to help resolve any problems and ensure a better experience for you.
I have been using the services of this gaming club for several years now. I think this is a good casino. Yes, it has its own nuances, but there are more pros than cons. For example, I am especially pleased that money is withdrawn quickly, but the wagers are very high for me. The set of games is generally standard, but there are also new ones. I personally have never had any problems with withdrawals. The funds clearly come to the bank card within 24 hours.
Jet Casino
Hello, dear player! Thank you for choosing our gaming club over the years and for your positive feedback. We are delighted to hear that you are satisfied with the speed of withdrawals and the variety of games we offer. We continuously strive to bring new games while maintaining a familiar selection for our valued customers.
We understand your concern regarding the high wagering requirements and are working to make them more comfortable for all our users. Your feedback is important to us, and we will take it into account in our ongoing improvements.
The user interface is convenient and intuitive, and the registration process is quick. The bonus system and frequent promotions for regular players are quite pleasing. Customer support is responsive and helps resolve any issues promptly. Withdrawals are processed fairly quickly, which is always a big plus.
Jet Casino
Hello, dear player! Your feedback about your recent visit to our casino is greatly appreciated. We're dedicated to enhancing your experience with efficient transactions, a wide range of games, attractive bonuses, and around-the-clock support. Your insights are important and motivate us to keep getting better. Thank you for your continued patronage!
Terrible, the casino is a scam, it does not deposit the money, it rejects all requests, it is not a real casino, the methods to withdraw the money are few, it is a scam
Pésimo el casino es una estafa no deposita el dinero, rechaza todas la solicitudes, no es un casino verídico, los métodos para retirar el dinero son pocos, es una estafa
Only one withdrawal option
Una solo opción de retiro
They don't let you withdraw the money
No dejan retirar el dinero
They reject all withdrawal requests
Rechazan todas las solicitudes de retiro
Is a gotcha
Es una estafa
Jet Casino
Hello, dear player! We are sorry to hear that you encountered a problem with your withdrawal. We have reviewed your situation and recommend to check the correctness of the entered account number. You need to enter it without the last digit.
Unfortunately the worst casino I have ever played in. Once you win something, it only goes downhill. No matter what time of day or night, it will NEVER be possible to make a good profit again.
2000 EUR on my part are gone after initially winning 200 EUR.
As soon as you deposit there is only one direction, down. No more scatters, just nothing. For 50 EUR you need about 5 minutes with a stake of 0.20
EDIT: Of course, the casino is now trying to downplay the whole thing with the usual nonsense. I just appeal to you, don't do this to yourself
Leider das schlechteste Casino, in welchem ich je gespielt habe. Nachdem man einmal etwas gewonnen hat, geht es nur noch bergab. Egal zu welcher Tag und Nachtzeit ist es danach NIE wieder möglich einen guten Gewinn einzufahren.
2000 EUR meinerseits sind weg, nachdem man anfänglich mal 200 EUR gewonnen hat.
Sobald man einzahlt gibt es nur eine Richtung, nach unten. Keine Scatter mehr , einfach gar nichts. Für 50 EUR braucht man etwa 5 min bei 0,20 Einsatz
EDIT: Natürlich versucht das Casino jetzt mit der üblichen Laberei, dass Ganze zu relativieren. Ich appeliere nur an euch, tut euch das nicht an
Initial profit
Anfänglicher Gewinn
Terrible support
Schrecklicher Support
Please stop after the first win, after that it just goes into the casino's pocket without any further winnings
Hören Sie bitte auf nach dem 1. Gewinn, danach geht es nur noch in die Tasche des Casinos ohne weitere Gewinne
Jet Casino
Dear player, thank you for your feedback. It's no secret that, a casino cannot guarantee stable winnings. The point of a casino is to test your luck by betting on games. If you find that you are not winning at a particular game, try changing the game or strategy or playing games from another provider. We also would like to note that game settings are made by providers and we do not influence the outcome of bets in any way.
Shady Casino and shady practices aimed to discourage withdrawals. I played here in 2022 and they took full 31 working days to pay me a small withdrawal. I forgot altogether about this experience and deposited again last week (casino.guru strangely is giving them the highest index of security and that was the reason I deposited), won a small amount and asked for a withdrawal again. 3 days gone and on live chat they are telling me that the withdrawal process will take again 31 days... You judge by yourself guys. You have to be an idiot like me to play here
Jet Casino
Hello, dear player! According to our site rules 10.4. "The JET Sportsbook platform has the right to limit the ability to withdraw funds for up to 31 calendar days in order to verify an account for signs of unfair play. The methods and results of verification of gaming activity are confidential."
I adore all: staff behavior, vip bonuses, quick payments, games.
Jet Casino
Hello, dear player! Thank you for your positive feedback on our casino. Our specialists do everything to make our players get maximum pleasure from playing on our site.
Best regards, Jet Casino!
Safety Index explained
Safety Index of Jet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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