Hi ,
I think it’s a very nice casino . But there are certain things coming up now . Just want to know if ime the only one ? Or if there are more people . Still working on problems .
Next time with luck … withdraw immediately.
Also ask for verification. So you can withdraw big amounts also .
Overal for quite not sure what to expect with this casino .
Please have second eye open while playing .
I have now unfortunately.
So many updates …. Before I put a real complaint , I want them to give them
A change to come with a solution . What happens yesterday goes in grazy ,
I was still waiting about the outcome of the number zero
, then suddenly my VIP manager went a bit snotty against me . Then the next moment I received a KYC check ( thank god I have on paper already did on , then I also received a not from there finance department that they received a request for payout ?????? Balance is zero and I only requested pay out when the 17.000 euro was on my account. I asked them
About details and who gave the command or order … a special department will take it up today . And right after this they closed my account .. without any reason . The same story in one of the guru players from Germany , also I found out that they don’t have a license for players from Netherlands.. guess what they accepted everything from my dutch account and my paspoort and even the KYC check was with Dutch papers . Unbelievable that this is happening .. I have everything on screenshots thank god . I wonder if they have the gutst to tell me the real story …. For now nothing positive and hope that either there comes a solution.
If there is a update I let you know
The financial department blocked me without any reason also ….
Dear Mikaxx,
Thank you for sharing your feedback. We apologize for any inconvenience you experienced. Rest assured, we take your concerns seriously and are working to resolve them promptly.
Please get in touch with our support team so we can get your data to check your case again and provide you with a detailed explanation.
Best regards,
Lalabet Casino