HomeOnline CasinosCandyLand Casino Review
CandyLand Casino Review
Accepts players from Ohio
No Deposit Bonus:
Not available
Warnings (1)
Important (2)
Find on Google
Payment methods
Show all (10)
  • Mastercard
  • VISA
  • American Express
  • Neosurf
  • Bitcoin (BTC)
  • AstroPay
  • Discover
  • Cashlib
Withdrawal limits
 per month
$2,000
 per week
$500
2022
> $5,000,000
Casino operates without an official license!
OverviewBonuses1User reviews114Safety Index explainedDiscussion17Payment methods10
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
Important: Very low withdrawal limit This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
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CandyLand Casino Review

CandyLand Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. CandyLand Casino has Very low Safety Index of 2.5, indicating a very bad performance in terms of fairness and safety based on our evaluation criteria. Continue reading our CandyLand Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index of CandyLand Casino – Is it fair and safe?

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of CandyLand Casino, we have looked closely into the Terms and Conditions of CandyLand Casino and reviewed them. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Considering our estimates and the factual data we have collected, CandyLand Casino appears to be a average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we are aware, no relevant casino blacklists mention CandyLand Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

In our comprehensive review of all relevant aspects, CandyLand Casino has attained a Very low Safety Index of 2.5. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.

Note: CandyLand Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of CandyLand Casino.

Terms and Conditions of CandyLand Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of CandyLand Casino to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about CandyLand Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 2 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,638 black points in total, out of which 144 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

CandyLand Casino user feedback and reviews evaluated

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Judging by the 114 user reviews given to CandyLand Casino, it has a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company data

CandyLand Casino has estimated annual revenues higher than $5,000,000. Based on the revenues, we consider it to be a medium-sized online casino.

As far as we know, CandyLand Casino does not hold any official gambling license.

Payment methods, win and withdrawal limits

CandyLand Casino supports 10 payment options. This includes: Mastercard, VISA, American Express, Neosurf, Bitcoin (BTC), AstroPay, Cashlib, Discover, PayID, BPay.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
USD 500 per week No win limit
USD 2,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at CandyLand Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
German Yes Yes Yes24/7
Italian Yes Yes Yes24/7
French Yes Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at CandyLand Casino, managing your account, withdrawals, or other matters. CandyLand Casino has a good customer support, judging by the results of our testing.

Slots and casino games at CandyLand Casino

CandyLand Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games.

Casino games from 9 game providers are offered. This includes Rival, Betsoft Gaming, Saucify, Tom Horn, Arrow's Edge, Felix Gaming, Dragon Gaming, Fresh Deck Studios, Qora Games.

CandyLand Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by CandyLand Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on CandyLand Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (10)
  • Mastercard
  • VISA
  • American Express
  • Neosurf
  • Bitcoin (BTC)
  • AstroPay
  • Discover
  • Cashlib
Withdrawal limits
 per month
$2,000
 per week
$500

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (5)
English customer support
All languages (5)
English live chat
All languages (5)

Game providers
Show all (9)

  • Rival
  • Betsoft Gaming
  • Tom Horn
  • Saucify
  • Arrow's Edge
  • Dragon Gaming
  • Qora Games
  • Felix Gaming
CASINO SCREENSHOTS
candyland_casino_homepage_desktop
candyland_casino_game_gallery_desktop
candyland_casino_promotions_desktop
candyland_casino_game_gallery_mobile
candyland_casino_promotions_mobile

Positives

  • Phone support available
  • Deposits by cryptocurrencies are accepted

Negatives

  • Undisclosed owner
  • Small selection of game providers
  • Confusing bonus terms
  • Limited choice of payment methods
  • Deposit and withdrawal fees

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Medium sized international casino
  • Players must be 25 years of age or older to play
  • Small international casino
  • Players using bonuses may have withdrawal limits lowered
  • Sticky (non-cashable) bonuses
Author & Guarantor: Kristina Underwood Last updated: 20 Nov 2023 Anything incorrect or missing? Let me know
Casino Bonuses (1)

CandyLand Casino bonuses

Browse all bonuses offered by CandyLand Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (114)

User reviews of CandyLand Casino

This is a place to share experience with CandyLand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 114 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 month ago
This is another site just like NewVegas and GoldenLady Casino. These casinos used to be decent back in the day, but now they are just scam sites that will take your money and you will have to fight for months to get any of your winnings sent to you, if they even send it to you at all. I don't know how these sites stay in business.

I did like the $5.00 and $10.00 no deposit bonuses they would give out, but at 40X wagering it is very hard to ever get through it.

In any case, as most of the users here stated - don't waste your money on this site. Go somewhere else that is more reputable and has better customer service.
  • Frequent No Deposit Bonuses given out
  • Demo Mode for all games offered
  • Most bonuses have super high wagering (40x - 75x)
  • Cashing out takes forever, if you can even cashout at all.
  • Sister Site of NewVegas and Golden Lady Casino - scams
• 10 months ago
First they lie about everything they offer. If you're ever lucky enough to be able to cash out anything, they delay it for weeks claiming it won't always be that way but for 2.years it's been minimal of 7 days. Even thought it's a casino and they do business everyday 24/7 they don't count the weekend in that seven
And if you wait that long... they take half of every a single withdraw claiming that its in the casino rules book. Overall hope they audit this site and ban this in the United States forever. Carol is cool but everyone else is straight garbage

  • They don't smell bad?
  • That was all I had
  • From Login to the video game play to the fact they have so many tricks in their algorithm that.makes it seem like you'll win something and then... I hope their families see what they do and leave them.
• 1 year ago
Candyland Casino, oh boy, where do I even start? I've had my fair share of ups and downs at online casinos, but this one takes the cake in terms of sheer frustration.

First off, let's talk about withdrawals. You know that feeling when you hit a sweet win and can't wait to get your hands on that hard-earned cash? Well, forget about that feeling at Candyland Casino because they'll have you waiting up to 18 agonizing days to process your withdrawal. It's like they're running a marathon while your money's just sitting there, taunting you.

And don't even get me started on their customer support, or should I say lack thereof. When I tried reaching out to them about my never-ending withdrawal ordeal, it was like shouting into a black hole. No response. Not a word. It's as if they're in their own world, completely ignoring us players who keep their business going.

In a nutshell, Candyland Casino is a rollercoaster of frustration, especially if you're looking for swift withdrawals and a casino that actually cares about its players. My advice? Save your time and find a casino that won't make you feel like you're stuck in a never-ending game of candy crush – except without the sweet rewards.
  • no withdrawal
  • no answers
• 1 year ago
Scam all the way! no licence , no customer service, and a bunch of bad slots
  • everything
• 1 year ago
Can I give less than 1 star!! So I won 25.00 off free spins. Was informed I have to deposit 25.00 and play through so so I did and withdrew both. Then they sent free spins again an I won and now they are telling me I have to deposit to withdraw again. I am not really a winner here. It just dont seem like it. I am told my winnings are being held because they want 25.00 deposit. Quit giving free spins, if they aren't FREE.
• 1 year ago
I love the games they have but how do I contact customer support and why does that page for help say it doesn't exist? Will I get my withdrawal or...?
  • Cute page reminds me Lisa frank
  • Great games I prefer
  • Basic in a good way...I think
  • Confusing layout
  • Don't see customer support at all
  • Where am I !?
• 2 years ago
CandyLand Casino has been great to me for the past week. Their game variety is their strongest suit. I do hope they consider expanding their bonuses for us, their players.
• 2 years ago
Unfortunately from Holland you can’t register yourself
  • Promote no deposit bonus .. but not for Dutch citizenship
• 2 years ago
I just dep 40.00 on 1000% and my body is sore since i had to wager over 25,000 before i could withdraw.I was at 1800.00 and made playthough.I can only get 119.00 do to thier Stupid terms.Very hard to navagate on this Site.Hard to see What your balance is.
  • I did receive the 119.00
  • not happy with just my small withdraw.
• 2 years ago
CandyLand Casino has a lot of great games and features that made me fond of them. Disregarding their nice VIP program, I need the site needs to work on not deducting funds form the accounts of their players.
• 2 years ago
Although I enjoyed some of this site's games, I think it needs a lot more variety. Most of their games luck unique and can sometimes be too boring to play. However, I did see some good games as well.
• 2 years ago
There zelle and debit system is down, I won 100 $ in the bonus and I have to deposit and wager my own 100 before I can withdraw and the only method for me to use is bit coin so there will be no desputing this! SCAM!
• 2 years ago
Mediocre Rival+others casino. Reminds me of New Vegas. Good bonuses. Seemed hard to really win anything but I enjoyed myself for the most part. Won't be back but wouldn't say its terrible either.
  • Good Bonus matches
  • Clean layout compared to other Rival casinos
  • Fast Customer Support
  • When you leave a game it takes you to the home screen, not wherever you were previously. So you have to tab back to where you were previously to find the games again other than the few recommended ones they have on homepage.
  • Bonus triggers in games were few and far between.
  • Low max cash-out on bonuses
• 2 years ago
I checked this casino out because they take Zelle. A couple things to note: the interface is wonky. For example, when you leave a game, you have to go through a lot of steps just to see the games list you were just on. Each time you have to basically start over. Another thing, is that it seems to randomly, and often, error in the middle of a game. So, I had to be very methodical and slow when playing. Not a very effective system. Also, I don't understand the live chat not that needs to say 'welcome back' every time there's a page change.... I'm not sure why they're site is set up like that, but it's not very impressive.
  • Takes Zelle
  • Ineffectual platform
  • Creepy vibe
• 2 years ago
This casino site looks very similar to New Vegas casino in terms of chat function, terms and conditions and other features. Chat is responsive and I'm happy with the games on offer. But ultimately it all comes down to how a casino handles withdrawals! And this is where your heart sinks! Candyland advises that withdrawals should take between 1-3 business days and that they understand that players want their winnings quickly. So how come I'm waiting 12 days so far to receive £950 worth of Bitcoin. Chat agents repeatedly advise that they'll chase the third party payment provider, raise it with the "manager", and ask me to be patient. But it's disappointing that customers have to waste their time chasing a very modest payment.

Update: received payment on 13th day but got £759 rather than £950. Now chasing the balance.
  • Clean looking site with good range of games
  • Chat response quick
  • 12 days and counting, waiting for a modest payment (when aim for 1 to 3 business days)
• 2 years ago
I recently played at this casino and enjoyed it. It has a number of different providers which is nice. I would like to see the number of games increased, however.

They offer some nice bonuses. I advise reading the T & C as some of the bonuses limit your play to Rival games. Other bonuses allow you to play any slot.

I did use the live chat function and they were fast and courteous.

I didn't make my playthrough so I don't know how their withdrawal process works yet.

All in all, I enjoyed this site and will play here again.
  • good bonuses, different providers, live chat efficient and courteous
Safety Index explained

Safety Index of CandyLand Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CandyLand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
Important: Very low withdrawal limit This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.

Unfair terms and conditions

  • This casino limits the amount of money players can win when playing with real money (without a bonus).
  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Low withdrawal limit: $2,000 / month

Complaints about CandyLand Casino and related casinos (30)

30All0Opened6Not solved6Solved18Rejected

Complaints directly about CandyLand Casino

Complaints about related NewVegas Casino (Same management)

Show more complaints (+7)
Discussion

CandyLand Casino Discussion

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Payment methods

CandyLand Casino payment methods

MastercardVISAAmerican ExpressNeosurfBitcoin (BTC)AstroPayDiscoverCashlibPayIDBPay
Currencies
USD,CAD,EUR,GBP,AUD,NZD,ZAR
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