HomeOnline CasinosCandyLand Casino Review
CandyLand Casino Review
Accepts players from Virginia
No Deposit Bonus:
Not available
Warnings (1)
Important (3)
Find on Google
Payment methods
Show all (10)
  • Mastercard
  • VISA
  • Neosurf
  • American Express
  • Bitcoin
  • AstroPay
  • Discover
  • Cashlib
Withdrawal limits
 per month
$2,000
 per week
$500
2022
> $5,000,000
OverviewBonuses1User reviews109Safety Index explainedDiscussion14Payment methods10
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
Important: Very low withdrawal limit This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Important: We could not verify the validity of this casino's license This casino has a license listed on its website, but we were not able to verify it. This means that the license might be fake.
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CandyLand Casino Review

We've thoroughly reviewed CandyLand Casino and gave it a Very low Safety Index, which means we don't consider it a safe casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because CandyLand Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, CandyLand Casino is a smaller online casino revenue-wise. It's a part of a group of related casinos with a bit higher combined revenues, but we would still classify the group as only medium-sized. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

CandyLand Casino has an unverifiable license. We tried to check and verify the casino's license, but we were unable to do so. For this reason, we cannot be certain that the casino actually has this license.

We currently have 2 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,544 black points in total, out of which 50 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

CandyLand Casino has a withdrawal limit of $2,000 per month, which we consider to be a very low value. If you manage to win big, you might struggle to withdraw your money all at once and it might take you several months or years to actually get all of it. If you plan to play higher stakes, it's advisable to look for a casino with a higher withdrawal limit or ideally without a limit altogether.

Based on the information we've collected and assessed in our CandyLand Casino review, it has a Very low Safety Index. We don't recommend playing at it and strongly advise you to stay away from it.

Bonuses

No Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (10)
  • Mastercard
  • VISA
  • Neosurf
  • American Express
  • Bitcoin
  • AstroPay
  • Discover
  • Cashlib
Withdrawal limits
 per month
$2,000
 per week
$500

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (5)
English customer support
All languages (5)
English live chat
All languages (5)

Game providers
Show all (9)

  • Rival
  • Betsoft Gaming
  • Tom Horn
  • Saucify
  • Arrow's Edge
  • Dragon Gaming
  • Qora Games
  • Felix Gaming

Positives

  • Phone support available
  • Deposits by cryptocurrencies are accepted

Negatives

  • Undisclosed owner
  • Small selection of game providers
  • Confusing bonus terms
  • Limited choice of payment methods
  • Deposit and withdrawal fees

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Medium sized international casino
  • Players must be 25 years of age or older to play
  • Small international casino
  • Sticky (non-cashable) bonuses
  • Players using bonuses may have withdrawal limits lowered
Author & Guarantor: Kristina Underwood Last updated: 20 Nov 2023 Anything incorrect or missing? Let me know
Casino Bonuses (1)

CandyLand Casino bonuses

Browse all bonuses offered by CandyLand Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (109)

User reviews of CandyLand Casino

This is a place to share experience with CandyLand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 109 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

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• 2 months ago
First they lie about everything they offer. If you're ever lucky enough to be able to cash out anything, they delay it for weeks claiming it won't always be that way but for 2.years it's been minimal of 7 days. Even thought it's a casino and they do business everyday 24/7 they don't count the weekend in that seven
And if you wait that long... they take half of every a single withdraw claiming that its in the casino rules book. Overall hope they audit this site and ban this in the United States forever. Carol is cool but everyone else is straight garbage

  • They don't smell bad?
  • That was all I had
  • From Login to the video game play to the fact they have so many tricks in their algorithm that.makes it seem like you'll win something and then... I hope their families see what they do and leave them.
• 7 months ago
Candyland Casino, oh boy, where do I even start? I've had my fair share of ups and downs at online casinos, but this one takes the cake in terms of sheer frustration.

First off, let's talk about withdrawals. You know that feeling when you hit a sweet win and can't wait to get your hands on that hard-earned cash? Well, forget about that feeling at Candyland Casino because they'll have you waiting up to 18 agonizing days to process your withdrawal. It's like they're running a marathon while your money's just sitting there, taunting you.

And don't even get me started on their customer support, or should I say lack thereof. When I tried reaching out to them about my never-ending withdrawal ordeal, it was like shouting into a black hole. No response. Not a word. It's as if they're in their own world, completely ignoring us players who keep their business going.

In a nutshell, Candyland Casino is a rollercoaster of frustration, especially if you're looking for swift withdrawals and a casino that actually cares about its players. My advice? Save your time and find a casino that won't make you feel like you're stuck in a never-ending game of candy crush – except without the sweet rewards.
  • no withdrawal
  • no answers
• 11 months ago
Scam all the way! no licence , no customer service, and a bunch of bad slots
  • everything
• 1 year ago
Can I give less than 1 star!! So I won 25.00 off free spins. Was informed I have to deposit 25.00 and play through so so I did and withdrew both. Then they sent free spins again an I won and now they are telling me I have to deposit to withdraw again. I am not really a winner here. It just dont seem like it. I am told my winnings are being held because they want 25.00 deposit. Quit giving free spins, if they aren't FREE.
• 1 year ago
I love the games they have but how do I contact customer support and why does that page for help say it doesn't exist? Will I get my withdrawal or...?
  • Cute page reminds me Lisa frank
  • Great games I prefer
  • Basic in a good way...I think
  • Confusing layout
  • Don't see customer support at all
  • Where am I !?
• 1 year ago
CandyLand Casino has been great to me for the past week. Their game variety is their strongest suit. I do hope they consider expanding their bonuses for us, their players.
• 1 year ago
Unfortunately from Holland you can’t register yourself
  • Promote no deposit bonus .. but not for Dutch citizenship
• 1 year ago
I just dep 40.00 on 1000% and my body is sore since i had to wager over 25,000 before i could withdraw.I was at 1800.00 and made playthough.I can only get 119.00 do to thier Stupid terms.Very hard to navagate on this Site.Hard to see What your balance is.
  • I did receive the 119.00
  • not happy with just my small withdraw.
• 1 year ago
CandyLand Casino has a lot of great games and features that made me fond of them. Disregarding their nice VIP program, I need the site needs to work on not deducting funds form the accounts of their players.
• 1 year ago
Although I enjoyed some of this site's games, I think it needs a lot more variety. Most of their games luck unique and can sometimes be too boring to play. However, I did see some good games as well.
• 1 year ago
I really enjoy playing here.
I have not won anything but I do like the choices of many different software providers.

The one thing I am not very fond of is that chat bubble thing; I don't know if I can move it I've tried but it's right and awkward place when trying to play when while using my phone ...
I accidentally tap on it often. I do wish that it would be in a different place.

But overall it's been a really good experience, I think I might play here more as long as they continue to be reliable and a trustworthy Casino to play at.
• 1 year ago
There zelle and debit system is down, I won 100 $ in the bonus and I have to deposit and wager my own 100 before I can withdraw and the only method for me to use is bit coin so there will be no desputing this! SCAM!
• 1 year ago
Mediocre Rival+others casino. Reminds me of New Vegas. Good bonuses. Seemed hard to really win anything but I enjoyed myself for the most part. Won't be back but wouldn't say its terrible either.
  • Good Bonus matches
  • Clean layout compared to other Rival casinos
  • Fast Customer Support
  • When you leave a game it takes you to the home screen, not wherever you were previously. So you have to tab back to where you were previously to find the games again other than the few recommended ones they have on homepage.
  • Bonus triggers in games were few and far between.
  • Low max cash-out on bonuses
• 1 year ago
I checked this casino out because they take Zelle. A couple things to note: the interface is wonky. For example, when you leave a game, you have to go through a lot of steps just to see the games list you were just on. Each time you have to basically start over. Another thing, is that it seems to randomly, and often, error in the middle of a game. So, I had to be very methodical and slow when playing. Not a very effective system. Also, I don't understand the live chat not that needs to say 'welcome back' every time there's a page change.... I'm not sure why they're site is set up like that, but it's not very impressive.
  • Takes Zelle
  • Ineffectual platform
  • Creepy vibe
• 1 year ago
This casino site looks very similar to New Vegas casino in terms of chat function, terms and conditions and other features. Chat is responsive and I'm happy with the games on offer. But ultimately it all comes down to how a casino handles withdrawals! And this is where your heart sinks! Candyland advises that withdrawals should take between 1-3 business days and that they understand that players want their winnings quickly. So how come I'm waiting 12 days so far to receive £950 worth of Bitcoin. Chat agents repeatedly advise that they'll chase the third party payment provider, raise it with the "manager", and ask me to be patient. But it's disappointing that customers have to waste their time chasing a very modest payment.

Update: received payment on 13th day but got £759 rather than £950. Now chasing the balance.
  • Clean looking site with good range of games
  • Chat response quick
  • 12 days and counting, waiting for a modest payment (when aim for 1 to 3 business days)
• 1 year ago
I recently played at this casino and enjoyed it. It has a number of different providers which is nice. I would like to see the number of games increased, however.

They offer some nice bonuses. I advise reading the T & C as some of the bonuses limit your play to Rival games. Other bonuses allow you to play any slot.

I did use the live chat function and they were fast and courteous.

I didn't make my playthrough so I don't know how their withdrawal process works yet.

All in all, I enjoyed this site and will play here again.
  • good bonuses, different providers, live chat efficient and courteous
Safety Index explained

Safety Index of CandyLand Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CandyLand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
Important: Very low withdrawal limit This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Important: We could not verify the validity of this casino's license This casino has a license listed on its website, but we were not able to verify it. This means that the license might be fake.

Unfair terms and conditions

  • This casino limits the amount of money players can win when playing with real money (without a bonus).
  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Operates with an unverifiable license
  • Low withdrawal limit: $2,000 / month

Complaints about CandyLand Casino and related casinos (28)

28All2Opened3Not solved6Solved17Rejected

Complaints directly about CandyLand Casino

Complaints about related NewVegas Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $211
NewVegas Casino
Safety Index:Very low
Submitted: 14 Aug 2023
Resolved Our verdict

Case closed

Disputed amount: $350
NewVegas Casino
Safety Index:Very low
Submitted: 08 Jul 2022
Resolved Our verdict

Case closed

Disputed amount: $600
NewVegas Casino
Safety Index:Very low
Submitted: 12 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: $98
NewVegas Casino
Safety Index:Very low
Submitted: 18 Oct 2021
Resolved Our verdict

Case closed

Disputed amount: $11,000
NewVegas Casino
Safety Index:Very low
Submitted: 05 Feb 2021
Show more complaints (+7)
Discussion

CandyLand Casino Discussion

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Payment methods

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