9 months agoOriginalTranslation
I'm surprised something like this has such a rating!
Casino Guru surprises me every time
2000 revs Book of Aztec
1300 rpm Sugar Rush
600 Fruit Party
Then came free spins
On a Euro Sugar Rush profit 2.5 Euro
Book of Aztec 15 euros
Fruit Party made it to 7 euros, stake 0.60 cents
Casino Guru surprises me every time
2000 revs Book of Aztec
1300 rpm Sugar Rush
600 Fruit Party
Then came free spins
On a Euro Sugar Rush profit 2.5 Euro
Book of Aztec 15 euros
Fruit Party made it to 7 euros, stake 0.60 cents
- No KYC, I sent all documents there, 4 were recognized 1 is still pending and has been for 3 months
- Spin games, run out of round
- No free spins at all
Automatic translation:
2
Zoome Casino
9 months ago
Dear player,
We regret that the game result wasn't as good as you wished it to be. Please note that licensed casinos can't influence the results, and the winnings depend only on entering a slot at the right moment and placing the right bet - it's your luck. There's no difference in which exact casino you are playing, because the licensed casino is only a platform, which redirects a user to the servers of a provider, and the RTP of a specific game is the same. With the right tactic, chances of winning can be higher, because slots show results at a certain distance according to their volatility. We recommend you to read about this on the internet or feel free to contact our chat and we will give you more information. Also in our casino, we are open to cheering a player up in case of an unlucky game with our generous bonuses system
As for the KYC procedure, of course, we also have it, and withdrawals may be terminated until the account is fully verified (this information can be checked in our Terms and Conditions). The maximum time for verification is 24 hours, however, we are trying to check everything as soon as possible, and on average it takes just a few hours. After the check is over, every user gets a notification via email. If there are some issues with verification and you need more information, please, contact our support team, and we will help you
Kind regards,
Your Zoome team
We regret that the game result wasn't as good as you wished it to be. Please note that licensed casinos can't influence the results, and the winnings depend only on entering a slot at the right moment and placing the right bet - it's your luck. There's no difference in which exact casino you are playing, because the licensed casino is only a platform, which redirects a user to the servers of a provider, and the RTP of a specific game is the same. With the right tactic, chances of winning can be higher, because slots show results at a certain distance according to their volatility. We recommend you to read about this on the internet or feel free to contact our chat and we will give you more information. Also in our casino, we are open to cheering a player up in case of an unlucky game with our generous bonuses system
As for the KYC procedure, of course, we also have it, and withdrawals may be terminated until the account is fully verified (this information can be checked in our Terms and Conditions). The maximum time for verification is 24 hours, however, we are trying to check everything as soon as possible, and on average it takes just a few hours. After the check is over, every user gets a notification via email. If there are some issues with verification and you need more information, please, contact our support team, and we will help you
Kind regards,
Your Zoome team
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