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It's important to clarify that bonuses and Return to Player (RTP) percentages are determined by the game providers themselves, and they operate independently of our platform. RTP is a measure of the percentage of stakes a game returns to players over time and is calculated over millions of spins. It's crucial to understand that RTP is not influenced or manipulated by us or any other casino operator. Each spin is entirely random, and while some players may experience winning streaks, others may not be as fortunate.

Regarding your request to close your account, we strive to address all feedback constructively and to ensure that every player has a positive experience with us. We take pride in providing a secure and fair gaming environment for our users, and we would be more than happy to assist you further if you have any specific concerns or issues you'd like us to address.

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