Dear Gehtdixhnixan,



We are truly grateful for your willingness to share your experience with us.


At Winnerz, we are determined to provide the most efficient service possible and maintain the highest standards of integrity and fairness. By sourcing games directly from reputable and certified studios, we ensure the outcomes of the games are not influenced or controlled.


For your convenience, a thorough investigation of your gaming activity can be requested to determine if any RTP irregularities have occurred.



Additionally, it is our utmost to inform you that Winnerz is a licensed operator regulated by the Government of the Autonomous Island of Anjouan, Union of the Comoros and holds a licence issued exclusively by the authorities of Anjouan.

It is critical to determine the legal regulations applicable to your current location.
In addition, as you open your account, please ensure that you are operating within the legal framework of your jurisdiction concerning the use of the website and that you represent, warrant, and agree to comply with this.


Your understanding is highly appreciated and we would like to express our sincere apologies for the inconvenience this may have caused.

Should you have any additional questions or if you would like to arrange an RTP examination, do not hesitate to contact us via email at support@winnerz.com or via live chat.



Best regards,
The Customer Support Team of Winnerz

Dear Gehtdixhnixan,

We appreciate your positive feedback!

Moving forward, our team is eager to solve everything for you anytime.

Talking about your deposit case, please be informed that payment providers are third-party and do not belong to our casino.

With that being said, delays are commonly caused on the payment provider's side.

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Feel free to reach out to our support team 24/7 via email at support@rollingslots.com or Live-Chat with some additional details for further assistance.

Providing some screenshots would be extremely helpful in such cases.

Thank you so much for choosing us.
Best regards,
Rolling Slots Casino Representative.

Dear player! Thank you for your feedback. We are sorry to hear that your experience with the slots and the gaming experience did not meet your expectations. We attach great importance to fairness and transparency and ensure that all games on our platform come from trusted and licensed providers who are regularly checked for fairness.

We understand your concerns and want to ensure that all of our players have a safe and enjoyable gaming experience. If you have any questions about the games or technical aspects, you can always contact our support team and we will be happy to help you.

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Gizbo Casino!

Dear Gehtdixhnixan,

We appreciate your feedback and sincerely regret that your experience at our platform has not met your expectations.

Regarding the RTP (Return to Player), we want to clarify that the RTP is determined individually by each game provider. Unfortunately, we do not have any control over these settings, but we understand how important it is to have a smooth and enjoyable gaming experience.

In relation to the technical difficulty you have mentioned, we would like to investigate further and help. You can address your inquiry in live chat and provide more specific details regarding your case. We will be glad to address your concerns.

Should you have any further questions or require assistance, please do not hesitate to contact our support team.

Warm regards,
Slota Casino Representative