Dear Sebastian,

Thank you for taking the time to provide your valuable feedback. We sincerely apologize for the challenges you've faced with our withdrawal process and the wagering requirements. It's clear we've fallen short of providing you with the seamless experience you deserve, and for that, we are truly sorry.

Understanding the inconvenience this has caused, we are committed to rectifying this situation promptly. To start, we’d like to address your concerns directly and expedite the resolution of your withdrawal issue. Furthermore, we aim to review your case personally to ensure that the wagering requirements are clarified and fair.

Please contact me directly at support@777onfire.com so we can address and resolve your concerns as quickly as possible. Your satisfaction is our priority, and we are eager to make things right.

At 777onfire, we take pride in learning from our customers' experiences. Your feedback has highlighted areas where we can improve, and we are taking immediate steps to enhance our processes and prevent similar issues in the future. We are grateful for the opportunity to improve our services and hope to regain your trust.

Thank you again for bringing this to our attention. We look forward to the opportunity to speak with you and to turn your experience around.

Warm regards,

777onfire

Hello there,

Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience, and we sincerely apologize for any inconvenience you've encountered.

We are truly sorry to learn about the delay in processing your deposit and the difficulty you've faced in trying to close your account. This falls short of the standards we strive to uphold, and we understand the frustration it may have caused.

To address these concerns promptly, we would appreciate it if you contact us via pour customer support channels. This will enable us to investigate the matter thoroughly and take the necessary steps to resolve it.

Once again, we apologize for any inconvenience you've faced, and we look forward to resolving these issues to your satisfaction. Thank you for bringing this to our attention, and we appreciate your continued patronage.

King regards,
FgFox Casino

Dear Sebastian98,

I would like to sincerely apologize for the recent situation regarding the subtraction of your winnings from the bonus. We understand that this has caused a great inconvenience and disappointment for you, and we deeply regret any inconvenience or frustration it may have caused.

I kindly ask you to contact our support team at your earliest convenience. They will help you and make sure you get your money back quickly. Please contact us directly via our 24/7 live chat support available on our website or via email: support@billybillion.com

I would like to assure you that this matter is of utmost importance to us, and we are diligently investigating the situation to understand what went wrong and how it can be rectified. Our top priority is to provide a fair and transparent gaming experience for all our customers.

Your satisfaction is of immense importance to us, and we value your continued support and patronage.

Thank you for bringing this matter to our attention, and please do not hesitate to contact us if you have any further queries or concerns. We are committed to providing you with the highest level of service and will make every effort to regain your trust.

Yours sincerely,

Michael
Billy Billion Casino Representative