chaser361's reviews

Casino Guru

We want players to understand gambling.

6 months agoOriginalTranslation
the first payouts were super fast and now I've been waiting for my payout since December 1st, 2023, always the same excuses, support and phone number are non-existent, stay away from scammers
  • something positive noooo there isn't
  • are also getting cheeky
Automatic translation:
6 months agoOriginalTranslation
Yes, that happened to me too. They automatically cancelled the payment twice after three months, meaning I had to apply again and received identical replies in the live chat. It's all a scam. Stay away. The support email address and phone number aren't in use, but I know where the server is and am planning my vacation accordingly.
  • without words everyone belongs in prison
Automatic translation:
11 months agoOriginalTranslation
These are the last ones who cheated me out of my winnings. They had to suddenly re-verify an account that had already been verified and repeatedly asked me to take a photo of my virtual credit card. Hall virtually all incompetent employees told them 54 times when I received a confirmation letter from Skrill and for 6 days the promised link to send it didn't come. Oh well, she only realized it with the last message from me and not a reply from their support. They are scammers
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  • this is the last casino
  • Support requests are not answered
  • In order not to have to pay out money, additional documents are required, but only if the winnings are higher than €200
  • Live chat is terrible no matter how many times you describe your problem, people simply don't understand it (or don't want to understand it)
  • minus 100 stars as a rating
Automatic translation:
1 year agoOriginalTranslation
I've been waiting for my payout for 2 months now it says completed for 9 days but money still hasn't been transferred.
  • Terrible live chat
  • Support doesn't respond
  • It takes forever to check 7-21 working days and takes over 2 months
Automatic translation:
1 year agoOriginalTranslation
Advertise with 40% cashback have been waiting for 7 days in vain have no live chat and no answer ever comes back on request
Automatic translation:
1 year agoOriginalTranslation
Unfortunately, you cannot distribute minuses for 1 month that have not been able to confirm my identity, all documents have already been sent 30 times.
  • First lock then fraud accusation
Automatic translation:
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