chaser361's reviews

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1 month agoOriginalTranslation
The last casino I've been waiting since 01.12.23 for the Rouge Casino to finally pay out my 1000€ winnings, supposedly high payout volume lol then they would already be bankrupt, you always get ripped off and cheated and as soon as you write something that they don't like then they block your live chat for 1 week so you can't get on your nerves -10 stars
  • there is nothing positive
  • waiting for 1 year
Automatic translation:
8 months agoOriginalTranslation
the first payouts were super fast and now I've been waiting for my payout since December 1st, 2023, always the same excuses, support and phone number are non-existent, stay away from scammers
  • something positive noooo there isn't
  • are also getting cheeky
Automatic translation:
8 months agoOriginalTranslation
Yes, that happened to me too. They automatically cancelled the payment twice after three months, meaning I had to apply again and received identical replies in the live chat. It's all a scam. Stay away. The support email address and phone number aren't in use, but I know where the server is and am planning my vacation accordingly.
  • without words everyone belongs in prison
Automatic translation:
1 year agoOriginalTranslation
These are the last ones who cheated me out of my winnings. They had to suddenly re-verify an account that had already been verified and repeatedly asked me to take a photo of my virtual credit card. Hall virtually all incompetent employees told them 54 times when I received a confirmation letter from Skrill and for 6 days the promised link to send it didn't come. Oh well, she only realized it with the last message from me and not a reply from their support. They are scammers
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  • this is the last casino
  • Support requests are not answered
  • In order not to have to pay out money, additional documents are required, but only if the winnings are higher than €200
  • Live chat is terrible no matter how many times you describe your problem, people simply don't understand it (or don't want to understand it)
  • minus 100 stars as a rating
Automatic translation:
1 year agoOriginalTranslation
I've been waiting for my payout for 2 months now it says completed for 9 days but money still hasn't been transferred.
  • Terrible live chat
  • Support doesn't respond
  • It takes forever to check 7-21 working days and takes over 2 months
Automatic translation:
1 year agoOriginalTranslation
Advertise with 40% cashback have been waiting for 7 days in vain have no live chat and no answer ever comes back on request
Automatic translation:
1 year agoOriginalTranslation
Unfortunately, you cannot distribute minuses for 1 month that have not been able to confirm my identity, all documents have already been sent 30 times.
  • First lock then fraud accusation
Automatic translation:
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