shanty13's reviews

Casino Guru

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6 days agoOriginalTranslation
I'll remain neutral for now, I've already deposited quite a bit there and won a little but after winning if you carry on playing the winnings are gone very quickly, some games and their free spins are very disastrous but I still managed to win a little, 200 EUR, played this down to 80 EUR and now I'm going to try and cash it out to see if these bad reviews are justified, I hope not, but as it's the weekend now I'll probably have to wait and according to the casino guidelines my money should be paid out by Thursday at the latest and I can't imagine that they wouldn't be able to do this in this time frame as it's only 80 € without having to constantly communicate with support, I'm intrigued and hope for good things, so a neutral review for now.
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Automatic translation:
1 week agoOriginalTranslation
This casino is horrible. I was banned a year ago because of gambling addiction, and now I'm getting email messages saying I can play, and now from several casinos, which I find strange as a gambling addict. I have of course played there a few times but then asked for my account to be closed because of gambling addiction. They couldn't do anything unless I wrote it via email, even though I had pointed out that if someone reports a gambling addiction they are obliged to close the account immediately, but I wrote it via email then, but for two weeks I've been completely ignored. No replies at all, let alone that my account has been banned. I call that dubious and criminal.
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Automatic translation:
4 months agoOriginalTranslation
I am pleasantly surprised, I have rarely experienced such a great payout process, the money was transferred to my account within an hour. The only drawback is the selection of games, for example Pragmatic has some games that are not new, and some are missing, but despite everything it is a very good casino.
  • Megga super fast payout
  • Game selection could be better
Automatic translation:
4 months agoOriginalTranslation
First of all, neutral, RTP is okay, game selection is very good, I deposited a lot and won a little and now I'm waiting for my €250 payout, verification hasn't been required yet but it will definitely come. I hope that it isn't as it says in the reviews here and will wait and see, neutral review for now.
  • good game selection
Automatic translation:
4 months agoOriginalTranslation
Addendum: I have been trying to verify my account for several days. 1. It is difficult to upload ID, credit card, etc. via their website and what you can upload is not accepted. You then receive an email asking you to please try again, but only via their website, not via Emil, which I find very strange. These documents are accepted by every other casino without any problems and, above all, are accepted via email. ID cards are not accepted, as are rent costs and credit cards. You cannot upload anything at all and you always receive the same email saying that none of it is accepted and that you should send new documents via the website again. Conclusion: I do not think the casino is reputable, everything is very strange, all I can say is that it is better not to play there unless you have money to give away because a withdrawal probably won't be made because verification is constantly being refused!!!!
1 star because the RTP is OK but unfortunately overall the casino is very strange. When you select a provider you have to go back after each game and re-enter the provider, which is very annoying and unfortunately many games cannot be played because they either freeze or there is an error message. I wouldn't play there anymore. Some games are listed twice and the new games that are listed are actually old and there are no new, current ones.
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  • Nothing
  • Verification very suspect
Automatic translation:
6 months agoOriginalTranslation
Unfortunately I can't say anything positive, RTP is very bad for many games, there are duplicates and you can't play a lot of them, the site also needs improvement. I've had my account closed.
Automatic translation:
6 months agoOriginalTranslation
Sorry, I think it's very bad, the RTP is tiring, as is the game, despite the good selection of games, it's unfortunately difficult to play, it hangs constantly and is constantly updating, so tiring all in all, I can't say anything about the payout, the RTP is just too bad for that. Conclusion: I don't recommend it.
Automatic translation:
BillyBets Casino
4 months ago
Dear shanty13,

Thank you for your feedback!

It's a pity that you were dissatisfied with the services we offer. We are constantly working to improve our platform and games and your comments are very important to us. We hope you will have a better experience in the future!

If you ever need help or have any suggestions, please do not hesitate to contact us.

Best regards,
BillyBets Casino
7 months agoOriginalTranslation
Update.
Unfortunately, the neutral rating is no longer valid because, as mentioned in the other reviews, no payouts are actually made, but cancelled without any explanation, let alone an email to be informed. You are kept waiting, will now wait again and then everything will be handled via complaint, so on the whole, it is better to stay away from this casino.

I have been playing there for about a month, have already deposited a lot and have now made a few withdrawals. It is pointed out that the verification takes 3 working days, which I find very slow for a reputable casino and I am excited to see whether a withdrawal or verification will finally be completed tomorrow and whether I will receive my money. Unfortunately the site hangs forever, which is very annoying. Otherwise I am neutral for now and am waiting patiently for my withdrawal. I can't say anything positive or negative except that the site takes an incredibly long time and you get the feeling that the withdrawal is a stalling so that you can cancel the withdrawal and carry on playing. That's my feeling. Let's wait and see how it goes and maybe I can set my rating to very positive after all. When I read the reviews here and complaints I don't believe in anything good.
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  • Unfortunately not
  • Payments are not made
  • Threadbare delays
Automatic translation:
8 months agoOriginalTranslation
Terrible, you waste time and pay out nothing when you win. I then asked for my account to be closed because of gambling addiction, there is no other way to have such intuitions closed, I was referred to an email, even though you have to close an account immediately if you have a gambling addiction, but I contacted them via email that was sent to me and also wrote that the account should be closed because of gambling addiction, that was five days ago and nothing, absolutely nothing, has happened, I can still deposit, please keep your hands off, absolutely dubious.
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Automatic translation:
1 year agoOriginalTranslation
First of all, neutral isn't that good, I've now won a little, €150 and am waiting for a payout, it says here that no players from Germany are accepted, that's not the case, because I've been playing there for about 3 weeks, which is what they are When it comes to payouts, I don't have a good feeling because Rabidi NV owns several casinos and I haven't had any good experiences there, so we'll just wait and see.
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Automatic translation:
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