shanty13's reviews

Casino Guru

We want players to understand gambling.

2 months agoOriginalTranslation
First of all, neutral isn't that good, I've now won a little, €150 and am waiting for a payout, it says here that no players from Germany are accepted, that's not the case, because I've been playing there for about 3 weeks, which is what they are When it comes to payouts, I don't have a good feeling because Rabidi NV owns several casinos and I haven't had any good experiences there, so we'll just wait and see.
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Automatic translation:
3 months agoOriginalTranslation

Addendum: Payouts are being held up, they are not paid out, you constantly have to ask when the payout (5 days) will be processed, suddenly the payout is canceled, you should use a different account, why did I deposit via this and the rates are always exactly the same, since over I've been running after my money for three weeks, they don't even want verification, you only receive an email payment is checked, not that it's being paid out, so how do they know that it doesn't work with my visa, since it's on the site carefully There is also no information about the license.
I've been playing there for some time, i.e. in the casino, so far it's okay, so it's neutral for now, but unfortunately, there are problems with payouts, I've been waiting for verification for a week, the payout of €480 is still under review, I've contacted support several times , who are very nice but always the same answer, that I don't have to worry, they would contact me via email, but unfortunately nothing happens, I can't even verify myself, it's all quite strange.
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  • Game selection good
  • Support is nice but can't actually help
  • Payments are not made, always canceled, flimsy excuses.
  • Support for questions always gets exactly the same answers 1:1
Automatic translation:
5 months agoOriginalTranslation
I've been playing there for about a week, verification went well, unfortunately there were difficulties with the payout but that was quickly resolved. An employee from the finance department called Danilo contacted me via WhatsApp and he solved it very quickly and we were all happy were.Thanks again. All in all, unfortunately, if you have money that you can throw out the window, then you've come to the right place!!! I wanted to wait to evaluate the RTP first and unfortunately I have to say it is extremely bad!!!
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  • Good page
  • super quick problem solving
  • Nice support
  • RTP unfortunately extremely bad!!!
  • At some point you feel like you're being ripped off
Automatic translation:
Chipstars Casino
5 months ago
Dear Shanty,
Thank you for your feedback, we are always happy to listen and to improve whatever lies within our power.
We are glad that you have found the support and payments team to be helpful, however, keep in mind, we have no influence on RTP and we only provide regulated games, we are sorry that you did not achieve your desired outcome, wins and losses in gambling can be very subjective.
We wigh you better luck next time and a nice day.

Your Chipstars team.
9 months agoOriginalTranslation
Again ADDENDUM FOR AGAIN INCREDIBLE ANSWER FROM YOU, since I wrote that I then gambled away the 50 €, what would be the use in hindsight??? I was unfortunately so stupid to have gambled away a lot of money with you, you can do it still not even something to win, I played Prakmatic Jocker Juwels there but only there for €1 approx. €250 not even once, not even a row of 5, I have never experienced such a bad response even in bad casinos in general You Prakmatic and actually pretty much all providers, I'm surprised because so much negative in all evaluation portals, you still exist, unbelievable!!!

Addendum, sorry but your answer, mhhhh, unfortunately that's not true for me, because I only play 0.10 or 0.25 cents, but that's now.....
Unfortunately, I deposited again and won a little €50, since I only pay via Visa I wanted to have this paid out over there, because there you can allegedly have €20 paid out, 2 days later email, I should make the payment via Banktransfair, how funny, that's only possible from a profit of 200€, unbelievable, that's what I call pretending false facts, of course I had no choice but to lose it again, thanks for that and still Pragmatic is unbelievably 90% extremely bad and your free spins are also unbelievable, not even more than 1 € profit. Well, the reviews speak volumes.

Incredibly bad, lost over 100€ in a very short time, mainly plays Pragmatic, so bad there that it damages business for Pragmatic, yes I had already read the very bad reviews here and thought I would give them a chance, that was stupid of me, since you win zero there, verification is probably not necessary, what should you pay out for, lol even the free spins that were given are very bad, win with 40 free spins bonus about 0.46 cents.
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  • Let's think no
  • Game selection good but unfortunately without good profit
  • Payouts only from 200€ via bank transfer although you have only paid in via Visa, allegedly payable via Visa from 20€, this is not true.
  • Wins like free spins suck
Automatic translation:
Casino Rocket
9 months ago
Good Day Shanty13,

We appreciate the feedback and we are so sorry to hear that you have not had the best experience with our casino.

I'm happy to offer you some general advice: Keep your wagers in line with your deposits to increase your chances of winning big jackpots and free spin rounds. For instance, if you deposit €50 and bet €10 per spin, you will only have five opportunities (without payouts), which is not ideal for a prolonged gaming session. As you know, gambling is a game of chance with no assurances. Yes, the more you play, the more opportunities you have to win the jackpot, but this is still not guaranteed.

At Casino Rocket, we would like your experience with us to be exciting and fun - more about the entertainment.

I understand your frustration with the payout process, and I'm sorry to hear about your experience. It's important to clarify that different payment methods may indeed have varying minimum cashout requirements.
To better assist you and investigate what happened, we would need some additional information. Could you please provide us with your account details or username? This way, we can look into your specific situation and see if there was any misunderstanding or miscommunication regarding the payout process.

Sincerely,
Casino Rocket
10 months agoOriginalTranslation
Very suspicious, couldn't play because my immediate transfer of 20€ just disappeared, I wrote to customer service, where my 20€ are, not even visible in the course, they said that it was still being checked and released by my bank would have to be, and an immediate transfer would be faster, felt like a question mark, because I did exactly that and also sent it via PDF but they always say the same sentence, wait, this is being checked, unbelievable, not a good impression if you're new there and paying in for the first time. So I have no choice but to wait, so it's negative for now.
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  • Unfortunately nothing yet
  • Deposits are not credited, despite immediate transfer
Automatic translation:
10 months agoOriginalTranslation
Addendum, unfortunately I have deposited a lot again and unfortunately things are going extremely badly for me there, as if Prakmatic were on the back burner, sorry I've never experienced this game provider so badly, but I'm happy for everyone who, according to the reviews, is all super satisfied. I think it's a pity that the casino doesn't respond to any reviews, whether good or bad, that has something to do with respect, without players there is no existence of the casino!!!!

For me this casino is not bad but, 1. as far as games are concerned, I find the game selection not really good. I mainly play Prakmatic and there are a lot of good games missing and unfortunately, after a while it is so look ahead, tired, man wins a little, almost always sort of the same, rarely, very rarely you get higher and unfortunately Pragmatic is very bad for me there, I have to win 200€ to have it paid out to me, if I win, payout works immediately, world class but I only made it 2 times and paid in significantly more, I make credit card payments and bank transfair, but the fact that you can allegedly have a profit of 20 € deposited on the credit card is not true, does not work, so I am forced to win 200 € min , I think that's really bad, because unfortunately I'm not really lucky there to win what should be over 200 €. Pity
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  • Super fast payout
  • Win payouts must first reach €200
  • Game selection not so good
  • You have to constantly go back to the provider as soon as you want to play a different game.
Automatic translation:
11 months agoOriginalTranslation
ADDENDUM: It's a mystery to me and an evaluation that was a long time ago to comment again on your part, because it doesn't change the fact that they ripped me off, I think the general evaluation of you -terrible- speaks volumes, Since you can write what you want underneath here, it doesn't change anything, except to talk yourself out of it, ridiculous!!!!
Addendum 0 stars, they deducted €730 from me even though I implemented everything, this casino specializes in rip-offs!!! Since the account is not closed by them, I wrote that I am addicted to gambling and they have to react immediately and pass this on so that the account is closed immediately, but this s casino means that I, as a gambling addict, should please send an email to them, HELLO YOU MUST REACT IMMEDIATELY IN THE LIVE CHAT !!! INCREDIBLE!!! What I find really bad is that it is described here as very good, hello, how does it work ???? with a 99% bad rating???? Well You also have to earn money at the expense of the customers, otherwise I don't understand your positive recommendation!!!! First of all only 2 stars, I'm new there and I won €780 with a bonus, yes I implemented it correctly 35 or 40 times, I also took part I passed the verification with slight complications, smile, and of course, after these negative reviews, I don't believe that the money will be paid out to me, if that's the case, then of course full 5 stars, otherwise it's a good casino in all respects, where I'd like to continue playing, I'll wait and see if I'm positively surprised.
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  • good design
  • Caution rip off
  • definitely UNSerious!!!!
Automatic translation:
Snatch Casino
11 months ago
Dear shanty13,

Our priority is the welfare of our players and we have a policy to ensure that gambling is handled responsibly.

As part of this policy we require players to send an email to close their account, which allows us to properly document and handle such requests in line with regulatory guidelines.

We encourage you to contact our customer service or chat room for further assistance. They will be able to guide you through the account closure process and answer any questions or concerns you may have.

Best regards,
Snatch Casino
1 year agoOriginalTranslation
I played there months ago and then took a break, then unfortunately I paid in and played again a few days ago Bad, which unfortunately is not written here, they take taxes per rotation, suck such rip off, unfortunately win badly, I deposited 25€ 2 times via Volt, were credited immediately and when I had deposited 30€ late yesterday afternoon, bang are not credited, have PDF etc as proof and the same saying from the support, I should wait but not really customer-friendly either, always the same sentences and you get no answers at some point, you are really stupidly left standing, I have now also read that money disappears more often, the were paid in, I'm curious. Until now everything was negative. It's a shame that it is recommended.
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Automatic translation:
Bingo Bonga Casino
1 year ago
Hello there, shanty13!

Thank you for your sincere feedback, we appreciate it a lot.

We're sorry to hear about your recent experience with our casino. We understand that issues with depositing can be frustrating, and we apologize for any inconvenience this may have caused.

Regarding the taxes per rotation, please note that a player accepts and acknowledges that any tax due on winnings shall be paid by them.

As for your deposit not being credited, we assure you that we take these matters seriously and are already working on investigating the issue further. Our support team strives to provide prompt and professional service to all our customers, and we apologize if you felt that your interactions with them were not satisfactory.

We appreciate your feedback and hope that we can address your concerns and improve your experience with our casino.

With Love,
BingoBonga team
1 year agoOriginalTranslation
Addendum. 0 stars had the account closed, also the support for the purpose of closing the account. Terrible, annoying and unfriendly, but with the claim to be addicted to gambling, it worked. Never ever!!!! Totally tiring casino, somehow looking ahead. Unfortunately, I can only give one star, because the winnings are not really good for me, always a few euros in profit to play but not worth mentioning, let alone after more than €200 in 2-3 days Deposits, not even a profit that is worth paying out. Many game providers but some good ones are missing, e.g. Amatic, Rubyplay and despite many providers, I think that the game selection is not that big, because e.g. Prakmatic is missing a lot. Unfortunately, none will Credit card payment accepted but via Norda Pay is okay. Well, I'll deposit something there again and if it's still bad, unfortunately I had the same thing at the sister casinos, I'll close my account, there should be something good here come, then I will of course reconsider my rating. As far as Casino Guru is concerned, I find your presentation of the rating of these casinos somewhat questionable, allegedly 3 times 5 stars, sorry, where are these except one??????very suspect!! !!
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  • Unfortunately nothing
Automatic translation:
0x.bet Casino
1 year ago
Dear shanty13

Thank you for leaving your frank opinion, we value that a lot!

0xBet wants to ensure that its users gamble responsibly, but we also acknowledge that gambling can be addictive to some people and affect their lives negatively. Since we care for Our Users, and want online gaming to be an enjoyable experience, we offer various measures which can be taken by a User to gamble responsibly, such as different limits.

Unfortunately, some providers may be unavailable due to country restrictions.
What is more, we are working on improvement of our service always, so be sure that your words has been heard, and we will do everything - possible and impossible to become better in the nearest future.

Thank you once again, we appreciate your opinion a lot, and have a nice day!

Sincerely,
0x.bet team.
1 year agoOriginalTranslation
Addendum, unfortunately only three stars, since the payouts are really slow and you have to take care of them via support, it's a pity too, had a good profit but since the payout, unfortunately almost nothing anymore. Totally stupid smile
So I've been playing there for a few days and I think it's quite good, but why only 2 stars, is because I unfortunately received from the support, not really, except for standert answers, I should wait, as far as my payout is concerned, for whoever comes first Malt first, thought this answer was blatant and you don't get any emails about verification or offers, support means the account is verified, okay then I'll have to wait. Unfortunately, what I find unpleasant is that with payments via bank transfer from a payment of 20 €, If you go on it it says that you can only pay out by bank transfer from €200, it's just not that great. The site is in need of improvement, because it often hangs and you always have to click on the desired game provider. I'll wait and see how it goes the payout is ongoing and will of course, if everything goes well in the end, give full star points because, as mentioned, the casino is good from a gaming point of view.
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  • Game selection good
  • win ok
  • Page needs improvement
  • Payouts very delayed
Automatic translation:
ZotaBet Casino
1 year ago
Hello there, shanty13!

Thank you for taking the time to share your feedback with us. We appreciate your kind words about our gaming selection and are glad to hear that you are enjoying your experience on our platform.

We would like to apologize for any inconvenience you have experienced with our support team. Our customer service is available 24/7 to assist you with any issues you may encounter, including account verification and payouts. We understand how frustrating it can be to receive standard answers, and we would like to assure you that we are always striving to improve our support services.

Regarding your concern about the payout process, we would like to clarify that our payout options and limits are set in accordance with industry standards and regulations. However, we understand that this may not be ideal for all players, and we appreciate your feedback on this matter.

In terms of website performance, we are constantly working to optimize our platform and ensure that our players have a seamless and enjoyable gaming experience. We will take your feedback into consideration as we continue to make improvements to our site.

Thank you for choosing to play with us, and we hope to continue providing you with an excellent gaming experience.

With Love,
ZotaBet
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