goldj's reviews

Casino Guru

We want players to understand gambling.

8 months ago
Be very careful with this casino. I am not playing here anymore! When you try to deposit money using a card, they charge you double the amount. The first payment goes through automatically (because the bank already knows this source), and the second payment usually has some weird name for the company that charges you and asks for verification. Since you have just asked, for example, for a deposit of 50 euros, you get a notification to accept, and since you have just asked for it, you press accept! Only after that did I see that the first charge of 50 euros went through and that there is a second simultaneous charge of 50 euros that you approved because you thought that it is from the casino, but it is not, it is from a scamming location! Since you pressed approve to your bank, you can't get your money back! When you ask the casino what the second charge is, the casino doesn't know! But the charge is at the same time and the same amount! It is too good to be true. This is a big scam; be very careful with this site!!! I would not suggest you to play at all! Maybe this scamming method exists in other casinos, so be careful with this tactic!!!
Read moreRead less
1 year agoOriginalTranslation
The casino gives you bonuses that you can turn over and get back. Although when you have an active bonus the money from the wins goes to the bonus money, with a small turnover in specific slots you can get it back. The live support is incredible and helps you immediately understand what is happening with the bonuses and the turnover in any question you have. What really impressed me though, and I give it 5 stars, is that the withdrawal is lightning fast in seconds the money was in my account and no account approval/verification was needed (papers again papers and days go by like in other casinos !!).
Read moreRead less
  • Incredibly fast withdrawal to a Revolut card (seconds)
  • No account verification required for withdrawal!!!
  • No approval was required for the withdrawal
  • The live support is on another level, the guys help you with anything you need even with stupid questions
  • You can manage to turn over the bonus
  • The slots that participate in spinning are few
  • When playing with real money, if you have an active bonus, the winnings go into the bonus money
Automatic translation:
1 year agoOriginalTranslation
He gives you bonus money at the beginning and you say what a perfect casino! If you make the mistake and keep playing it will just suck you up non-stop! Like the announcers said, and it doesn't give you anything back and you don't enjoy the game! About 20 different deposits of 50E total of 1,000E and he gave nothing! Maximum win in the last 1,000 euros was 80E at the most!! 0% RTP simply away. If he gives you something at first, take it and don't touch it again. Don't make the same mistake. Disgust!
Read moreRead less
  • Sucks the money 50-man after 50-man without giving you any win... just unbelievable
  • 50 euros with a 1E bet can be lost in 50 spins
  • He will give you bonus money in the beginning and then he will just suck you non-stop.
Automatic translation:
1 year ago
Five deposits of a total 400€ and also a new player and it didn't even give me 1 euro back! 400€ just vanished, No win! It is designed to eat your money and give you nothing! All the time you get an offer for a bonus so it will attract you to make a deposit that you will lose right away. No wins with real money! On the other hand, they will let you play a lot! and get a lot of wins with bonus money only, which of course you can't even cash out! If you want to play with fake money bonus money like a demo then this casino is for you. They will definitely let you play with bonus money. I noticed also it is the third company that has a license in Cyprus and gives not even 1 euro!! From now on if I see services provided by a company in Cyprus at the end of the page, I will stay away! I will say it again play in Greek casinos that at least give wins to new accounts, stay away from Cyprus they will just eat your money!
Read moreRead less
  • You get a lot of wins with BONUS money and they keep you busy for a long time with fake bonus money.
  • 2 deposits they didn't give even 1 euro more than the deposit.
  • Chances of winning with real money are very few and it is a pity because it is a big casino and should give at least 1 euro to new accounts... only small casinos fool like that!
  • Lots of wins with bonus money, when you deposit real money no wins!
1 year agoOriginalTranslation
Good and big casinos can be seen from far away... I have a lot of positive experience maybe because I have previously experienced small crappy casinos that just aim to rip you off. Professionals from the few! Standard in everything like email, update, deposit, withdraw, contact. Casino as it should be! It inspires full confidence! Play fearlessly!
  • Immediate Ascension
  • Perfect Communication
  • Easy to use site
  • Inspires trust!
  • Excellent service
  • iPhone App
  • Honest clear terms
  • I couldn't find anything negative no matter how hard I tried
Automatic translation:
1 year ago
Stay away from this casino if you don't want to lose your money. It is designed to just take your money. It is the same company from Cyprus that has the license for Greece, for Hellspin and Ivibet casino. Stay away from this company at all costs! They will not let you withdraw money, they will ask you a bunch of papers to discourage you from withdrawing and they will keep rejecting you even for some ridiculous reasons. Even for amounts like 130E. Stay away!
Read moreRead less
  • They give the bonus as they say
  • They will take your deposit right away and let you play with bonus that there is no way you will be able to withdraw
  • If you keep adding money thinking they will give you a win with real money you will be a fool. Only with bonus money that you cant withdraw
HellSpin Casino
6 months ago
Thank you for sharing your experience, GolDj. We're sorry to hear about your frustration. We take such feedback seriously as we continuously strive to improve our services.

Please know that we aim to provide fair and transparent gaming experiences for all our players. Regarding withdrawals, we have verification processes in place to ensure compliance with legal and regulatory requirements. However, we understand that delays and rejections can be frustrating, and we apologize for any inconvenience caused.

If you have specific concerns or issues you'd like us to address, please reach out to our support team. We're here to assist you and resolve any issues you may have encountered.

We appreciate your feedback and hope to have the opportunity to restore your trust in our casino.
1 year ago
They don't want to give you the money. They delay the requests and usually they reject them for silly reasons. They keep asking for useless papers so they will not give you the money. When you pressure them they will even send you some ridiculous email telling you that you broke some casino rules about the bonus etc (silly stuff that does not exist). They do what they want. Stay away from this casino if you don't want to lose your money. Danger
Read moreRead less
  • Nothing at all
  • They steal your money
  • They will find all excuses not to give you the money
  • They will say lies that you broke casino rules so they will not give you the money
IviBet Casino
6 months ago
We apologize for any inconvenience you've experienced with your withdrawals, GolDj. We assure you that we take all withdrawal requests seriously and strive to process them as quickly and efficiently as possible.

Regarding the request for additional documentation, we may occasionally require certain documents to verify the account and ensure compliance with our terms and conditions. This is a standard procedure aimed at maintaining the security and integrity of our platform. We understand that this process can be frustrating at times, but it is necessary to prevent fraudulent activity and ensure a safe gaming environment for all our players.

If you believe there has been a misunderstanding or if you require further assistance with your withdrawal, please feel free to reach out to our customer support team. We are here to help resolve any issues you may encounter and ensure a positive gaming experience for you.

Your feedback is important to us, and we appreciate your patience and understanding. We will continue to work hard to improve our services and address any concerns raised by our players.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news