My payout is also slow, the payout from 29/05 was promptly rejected and although my account was fully verified, new documents are constantly being requested. I requested a new payout on 31/05 and nothing has happened so far. I think that's a real pity and it doesn't take longer than other casinos pay out within a few hours! in live chat I am constantly comforted and told to wait.(first come, first served 😆😆😆.
updates.
I have now received my money 🥵 after a long back and forth!
Auch bei mir läuft mit der Auszahlung schleppend,die Auszahlung vom 29/05 wurde prompt abgelehnt und obwohl mein Konto war vollständig verifiziert,wird ständig nach neuer Dokumente verlangt.Eine neue Auszahlung habe ich am 31/05 beantragt und bis jetzt tut sich nichts.Sehr sehr schade finde ich das und auch nicht mehr Zeit gemäß, wo andere Casino binnen paar Stunden auszahlen! in live Chat werde ich ständig getröstet und ich soll warten.( wer zuerst kommt, mahlt zuerst 😆😆😆.
Update.
Ich habe jetzt mein Geld erhalten🥵 nach lange hin und her!
Hello there, Regner69!
Thank you for leaving your feedback, we appreciate it a lot!
We would like to inform you that verification procedure is an essential step before withdrawing funds. We are trying to make it as easy as possible, however there are some requirements that should be met. For example, in case, you have used several payment methods, you should confirm them all. Also, please, take into account that time frame for withdrawals depends on different things, including workload of relevant department. Due to it, we can not tell you the exact time frame for withdrawal. However, we can assure you that we are trying to do it as quick as possible.
We are glad to hear that your withdrawal has been successful recently, and we wish you a lot of luck in the nearest future.
Have a nice rest of the day!
With Love,
ZotaBet team.
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