User Profile | Casino Guru

Silver

Canada

RaceUp Casino

1 month ago

Seems like a good casino. I read a lot of positive reviews. My review is neutral at the moment and subject to change depending on my withdrawals. They advertise 10 min avrg cashout times. I have multiple withdrawls pending now past the 24 hour mark. They say in the TC that most withdrawals are withing the hour. Full disclosure, I did not take a match bonus or promo. Won 2k, max withdrawal is only $530 CAD per day. They advertise no limits on payouts so kind of disappointing to see this. I will update once my payments are completed and hopefully I can bump my rating up to very positive from neutral. It would be nice if the casino can respond to review to clarify the withdrawal process from what's advertised.

I have an update while this review is pending.
I had 2 more withdrawals, after about 2 days all my payments came though successfully. Happy to see the last one came pretty much as advertised, instant! Hopefully the casino can stay consistent on payments. This is why players choose casinos like this. Players want smooth quick transactions both ways.
I've adjusted my rating to very positive from neutral.

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Nice selection of games
Easy to navigate
Support is available
Smooth deposits

Slow withdrawals
Support not always available
Pending times beyond the their terms and conditions
Small daily withdrawal limits

All RaceUp Casino reviews

Bbet7755

Silver

Canada

Axecasino

2 months ago

Really enjoy playing at Axe casino. The VIP service by Dean is top notch here. Great selection of games, lots of great deals and promotions. I would recommend giving them a try. Support is very friendly and quick to help when needed.

Amazing VIP service
Huge selection of games
Smooth deposits
Timely withdrawals

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Bbet7755

Silver

Canada

Fortune Play Casino

9 months ago

Very nice casino. Plenty of games and verification was very smooth. I really enjoy the promotions. I've been a little busy lately but I'll definitely be playing here on regular basis.
The one thing that could be better is the withdrawals take a little longer than most casinos I play at.

Plenty of games.
Fast verification
Smooth deposits
Fast loading games

Slower pending withdrawals

All Fortune Play Casino reviews

Bbet7755

Silver

Canada

Run4Win Casino

1 year ago

This is a top notch casino. Fast verification, fast cashouts and deposits run smooth. Great selection of games. They also have nice promotions daily. I highly recommend this casino.

Fast withdrawal times. Smooth deposits. Awesome support

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Run4Win Casino

1 year ago

Dear Bbet7755,

Thanks for the fantastic review! We're glad to hear you're enjoying the fast withdrawals, smooth deposits, and daily promotions.

Your recommendation means a lot to us – happy gaming, and may the wins keep coming!

Best regards,
Run4Win Casino Team

Bbet7755

Silver

Canada

Roby Casino

1 year ago

Made a few deposits now. Got my first withdrawal but takes long. Chatted up support as terms says 3 business days to process. My cashout is now pending over that time frame. Will adjust my rating once I get paid. It's always a big turn off when casinos don't pay on time. I've probably made 10 deposits so far if not more, this wait may make me choose to play elsewhere.

Friendly support
Big selection of games
Easy navigation
Nice promotions

Slow withdrawal times

All Roby Casino reviews

Bbet7755

Silver

Canada

MrPacho Casino

1 year ago

Signed up and didn't get welcome bonus.
Chat support said nothing they can do to help.
Cashed out but pending for almost 3 days. Then reversed cashout without any email of communication as to why. Chat said try another payments system. I used internet to deposit and interac to withdrawal. Anyways, I played it to zero as it was only a small amount rather than deal with casinos that play stall tactics. Seems very sketchy as a new player. I would not play here. So many other great casinos that don't pull these tactics with players.

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Fast chat support
Good selection of games

Poor communication
Doesn't honor welcome bonus
Reverse cashouts
Long pending times

All MrPacho Casino reviews

MrPacho Casino

1 year ago

Dear Bbet7755,

Thank you for bringing this matter to our attention.

We advise you to contact our support team immediately if you encounter such issues and follow their instructions.

As for bonuses, we would like to emphasize that we reserve the right to deny a bonus to any customer, reject bonuses of any kind, cancel participation in any promotion. In the event of any dispute regarding our promotions Company’s decision shall be final and non-negotiable.

We are committed to improving our services and your feedback helps us to improve our platform. If you need any further assistance, please do not hesitate to contact our support team.

Best wishes,
Mr. Pacho Casino.

Bbet7755

Silver

Canada

Spades Queen Casino

1 year ago

Joined this casino. Seemed good and quick support. Was emailed a match promo code. I took the promo and made a deposit. I did not receive the promo so I chatted up support. Waited 2 hours and never got my promo. Was told by support they would email me and that the Queen of Spades is sometimes in a bad mood. Well maybe they should tell their Queen that she should be more friendly to new customers. I most likely won't play here again unless something changes my negative review here.

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Good selection of games

Doesn't honor emailed match bonuses

All Spades Queen Casino reviews

Spades Queen Casino

1 year ago

Dear Euripides,

We are very sorry to hear of your dissatisfaction with our kingdom and the situation with the prize you were applying for. The realization that our subjects are not receiving the benefits they expect is extremely difficult for us, and we understand how frustrating it can be.

We would like to point out that sometimes even the Queen can have moments when her mood affects the overall comfort of our domain, and our dedicated courtiers cannot always change that instantly. This may have no doubt affected your gaming experience, for which we sincerely apologize.

We want your every visit to our Kingdom to be filled with joy and triumph. Therefore, if you have any specific questions or concerns about the bonus or any other situation, we invite you to contact us by email at [email protected] or via our live chat. We will be happy to do our best to resolve the situation immediately and return you to a positive experience at Kingdom.

Your satisfaction and comfort is our highest goal. We greatly appreciate your loyalty and commitment and look forward to the opportunity to restore your trust in our Kingdom.

Best wishes and deepest respect,
SpadesOueen, your royal manager.

Bbet7755

Silver

Canada

BitWin Casino

1 year ago

Update... I received my prize and adjusted my rating to reflect. Also received extra bonu! Thank you 😊! I have adjusted my rating to very positive 😊

Been about 10 days since I signed up, made a few deposits with bonus and without bonus.
I came 3rd place in their tournament and won a cash prize $147, got email about it but no money in my account. I did chat support twice an all they say is wait a little longer lol.

Bitwin, don't send your customers a congratulations email saying "click here for your prize" without a prize. I knew I had won 3rd already as it was in profile. I'd also like to mention that their site says tournament prizes are rewarded automatically when tournament ends. We will see how long it takes. I like the layout and games here but I may pause on deposits to see how this pends out. I'll leave neutral rating and will come back to adjust later.

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All BitWin Casino reviews

BitWin Casino

1 year ago

Hello,

Thank you for your feedback.

It seems that there was a technical incident, but that our customer service contacted you by email and credited your winnings.

We can confirm that normally all tournament winnings are credited automatically. We apologize for the delay.

To reward your activity, patience and transparency, our customer service will credit you with a bonus on your account. We hope this bonus will bring you good luck.

Sasha
BitWin

Bbet7755

Silver

Canada

NineCasino

2 years ago

Fantastic Casino! Top notch and awesome loyalty program, fair terms and massive selection of games. Support is super friendly and deposits/withdrawals are smooth and fast!

Fast payouts
Fair bonus terms
Great support
Massive selection of games

All NineCasino reviews

NineCasino

1 year ago

Good day!

Thank you so much for your kind words, dear. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Best regards,
NineCasino Team

Bbet7755

Silver

Canada