This review examines Fortune Play Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Fortune Play Casino scored an Above average Safety Index of 7.5, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Take a look at our full Fortune Play Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of Fortune Play Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Fortune Play Casino review, we carefully went through and inspected the Terms and Conditions of Fortune Play Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based upon our estimates and collected information, we consider Fortune Play Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention Fortune Play Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
Taking into account all factors in our review, Fortune Play Casino has scored a Safety Index of 7.5, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Terms and Conditions of Fortune Play Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Fortune Play Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Fortune Play Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
Fortune Play Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 9 player reviews of Fortune Play Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Fortune Play Casino is owned by Dama N.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
As far as we know, Fortune Play Casino does not hold any official gambling license.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 5,000 per week
EUR 20,000 per month
USD 2,000 per day
USD 5,000 per week
USD 20,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Fortune Play Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Russian
24/7
German
24/7
Finnish
Italian
French
24/7
Norwegian
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Fortune Play Casino, managing your account, withdrawals, or other matters. Fortune Play Casino has a good customer support, judging by the results of our testing.
Fortune Play Casino slots and casino games
Fortune Play Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.
Casino games from 147 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Wizard games, Authentic Gaming, RFranco Games, Lucky Streak, Amigo Gaming, Mancala Gaming, Boomerang Studios, Spinmatic, Spadegaming, ElCasino (TVBET), OneTouch, Revolver Gaming, Reevo, Enjoy Gaming, Four Leaf Gaming, Spinoro, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, Slot Factory, 100HP Gaming, MGA, Max Win Gaming, OctoPlay, HungryBear, Skywind Group, Iconic21 (BETER Live), Caleta Gaming, AvatarUX, Peter & Sons, Live88, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Games Global, Reel Web (Playtech), Hub88, Golden Rock Studios, Vibra Gaming, 4ThePlayer, Mplay, Tornado Games, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, Win Fast, SpinOn, Backseat Gaming, LIVE Solutions, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CandleBets, TrueLab Games, Atmosfera Live, Spinza , Spearhead Studios, Bang Bang Games, Bad Dingo, SlotMill, Onlyplay, Oryx Gaming, Gaming Corps, Nucleus Gaming, Leap Gaming, Gamebeat, Livespins, Hot Rise Games, Absolute Live Gaming (alg), Fugaso, Felix Gaming, Gamevy, Fazi, Retro Gaming, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, InOut, Games Lab, Silverback Gaming, Clawbuster, Electric Elephant, Bet2tech, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.
Fortune Play Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from Fortune Play Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on Fortune Play Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(43)
Payment methods (43)
Withdrawal limits
per month
$20,000
per week
$5,000
per day
$2,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(6)
All website languages
EnglishFrenchGermanItalianFinnishNorwegian
English customer support
All languages
(5)
All customer support languages
EnglishFrenchGermanFinnishNorwegian
English live chat
All languages
(4)
All livechat languages
EnglishFrenchGermanRussian
Game providers
Show all
(147)
Game providers (147)
CASINO SCREENSHOTS
Positives
Above average withdrawal limit
Various responsible gaming options available
Live chat support is available 24/7
Live dealer games are available
Negatives
Many restricted slots for bonus play
Lots of restricted countries
Interesting facts
Brand new casino that hasn't been proven by time
Small international casino
Contact support to set various responsible gaming limits
Browse all bonuses offered by Fortune Play Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(9)
User reviews of Fortune Play Casino
This is a place to share experience with Fortune Play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Very Nice casino! Easy to deposit and withdraw funds. My excperience is good and there are very good selection of Games. Customer support is fantastic and quick. Feels great to use this casino!
Fast withdrawels and deposits
Fortune Play Casino
Hi Halfdan,
Thank you for your great review! We are so happy to hear that you enjoy your experience with us, from the easy deposits and withdrawals to our wide selection of games. It's also great to hear that our customer support has been quick and helpful. We appreciate your kind words and look forward to continuing to provide you with a wonderful experience!
Best regards,
The Fortuneplay team
Hei Halfdan,
Takk for den flotte anmeldelsen din! Vi er så glade for å høre at du liker opplevelsen din hos oss, fra de enkle innskuddene og uttakene til vårt brede utvalg av spill. Det er også flott å høre at kundestøtten vår har vært rask og hjelpsom. Vi setter pris på de vennlige ordene dine og ser frem til å fortsette å gi deg en fantastisk opplevelse!
I love this casino and recommend it for several reasons. I did not like to find my favorite game unavailable at first, but I tried alot of new fun games with my bonus because of that and had a really good time!
Fast deposit and withdraw
24/7 super helpful and fast responding customer service
Freespins and goodwill
Very good Loyalty program with cash back regularly
Nice web design
Good welcome and reload bonuses
Some games are unavailable when active bonus
Fortune Play Casino
Hi karstenkarlsen4,
Thank you for your wonderful review! We're so glad to hear that even though your favorite game wasn't available, you were able to explore new games and have fun with your bonus.
We appreciate your feedback about our fast deposits/withdrawals, our 24/7 customer service and loyalty program - it's great to know these features added to your experience. We also appreciate your comments about game availability during bonus games and will take them into consideration as we continue to improve. Thanks again for recommending us!
Sincerely,
The Fortuneplay team
Hei karstenkarlsen4,
Takk for din fantastiske anmeldelse! Vi er så glade for å høre at selv om favorittspillet ditt ikke var tilgjengelig, kunne du utforske nye spill og ha det gøy med bonusen din.
Vi setter pris på tilbakemeldingene dine om våre raske innskudd/uttak, vår døgnåpne kundeservice og lojalitetsprogram - det er flott å vite at disse funksjonene bidro til din opplevelse. Vi setter også pris på kommentarene dine om spilltilgjengeligheten under bonusspill, og vi vil ta det i betraktning når vi fortsetter å forbedre oss. Takk igjen for at du anbefalte oss!
a good casino. many games to choose from. quick response from customer service. good bonuses, both deposit and cash bonuses. Have VIP.
Have VIP
friendly customer service
Fortune Play Casino
Dear idnorway,
Thank you for the great feedback 😊 We are happy to hear that you like the large selection of games, the fast customer service and our exciting bonuses. It's also great to know that our VIP program and friendly team have left a positive impression!
Your satisfaction is our highest priority and we are happy to have you as part of our community. If there is anything else we can do to improve your experience, please let us know. Have fun playing!
Sincerely, The FortunePlay team
Kjære idnorway,
Takk for den flotte tilbakemeldingen 😊 Vi er glade for å høre at du liker det store utvalget av spill, den raske kundeservicen og de spennende bonusene våre. Det er også flott å vite at vårt VIP-program og vennlige team har etterlatt et positivt inntrykk!
Din tilfredshet er vår høyeste prioritet, og vi er glade for å ha deg som en del av fellesskapet vårt. Hvis det er noe annet vi kan gjøre for å forbedre opplevelsen din, er du velkommen til å gi oss beskjed. God fornøyelse med spillingen!
Fortune Play offers a smooth and user-friendly gaming experience. While the payment methods are standard—covering Visa, Mastercard, Google Pay, and cryptocurrency—the real standout feature is the intelligent design of the platform. This ensures seamless navigation and performance, particularly on mobile devices, making it superior to many competitors. Bonuses and Promotions Fortune Play excels in offering a variety of bonuses for both new and returning players. The innovative bonus shop, where players can exchange earned coins for tailored rewards, adds an engaging twist to the experience and ensures every session feels rewarding. Verdict Fortune Play is a highly recommended casino for players who prioritize a sleek and well-designed gaming experience. Its mobile performance is exceptional, making it a top choice for gaming on the go. While the payment options are adequate rather than groundbreaking, the platform’s smart design, vast game library, and creative bonuses make it a standout in the online casino market. An excellent choice for casual and experienced players alike!
Intuitive design optimized for mobile use
Wide range of games, presented best way possible
Bonus shop adds a fun and rewarding element
Progressive jackpot selection could be larger.
Payment methods, while sufficient, are not particularly unique
Fortune Play Casino
Dear Soulfly,
Thank you for your detailed and thoughtful review 😊 We're happy to hear that you enjoyed the smooth, user-friendly experience we've worked hard to create, especially on mobile devices. Your kind words about the platform's design, the extensive game selection and the innovative bonus store mean a lot to us!
We are always working to improve and your feedback on our payment methods and range of progressive jackpots is invaluable. Rest assured that we are constantly exploring ways to improve these areas to make your experience even better.
Thank you for recommending Fortune Play - it's great to know we're hitting the mark for players of all levels. We look forward to delivering even more exciting and rewarding gaming moments!
Sincerely, The FortunePlay team
Kjære Soulfly,
Takk for din detaljerte og gjennomtenkte anmeldelse 😊 Vi er glade for å høre at du likte den smidige, brukervennlige opplevelsen vi har jobbet hardt for å skape, spesielt på mobile enheter. Dine gode ord om plattformens design, det omfattende spillutvalget og den innovative bonusbutikken betyr mye for oss!
Vi jobber alltid med å forbedre oss, og tilbakemeldingene dine om betalingsmetodene våre og utvalget av progressive jackpoter er uvurderlige. Du kan være trygg på at vi kontinuerlig utforsker måter å forbedre disse områdene på for å gjøre opplevelsen din enda bedre.
Takk for at du anbefaler Fortune Play - det er fantastisk å vite at vi treffer blink for spillere på alle nivåer. Vi ser frem til å levere enda flere spennende og givende spilløyeblikk!
I like the casino very much, the structure of the site is OK, but I don't know if I will play in the casino again because I am used to having my money within 1 hour and here I have been waiting 2 days, which is no longer time in my opinion
Mir gefällt das Casino ganz gut der Aufbau der Seite alles OK jedoch weiß ich nicht ob ich nochmal in dem Casino Spiele weil ich es gewohnt bin mein Geld innerhalb 1h zu haben und hier warte ich schon 2 Tage das ist nicht mehr Zeit gemäß meiner Meinung
Games run smoothly
Spiele laufen sauber
All good games available
Alle guten Spiel vorhanden
Slow payout for dama Casino, wait 2 days nothing changed
Langsam Auszahlung für dama Casino warte schon 2 Tage nix verändert
Fortune Play Casino
Dear Brian,
Thank you for your positive feedback on our game selection and the structure of our website. We are happy to hear that you enjoyed your experience with the games.
We understand that waiting for your withdrawal can be frustrating. To ensure the security and accuracy of your transaction, our process includes several steps, including identity verification and payment processing.
We always work to process every request as quickly as possible. If you need assistance, please do not hesitate to contact us at to contact.
We hope to welcome you back soon!
Best regards, Your FortunePlay team
Lieber Brian,
Vielen Dank für Ihr positives Feedback zu unserer Spielauswahl und der Struktur unserer Website. Es freut uns zu hören, dass Sie Ihre Erfahrung mit den Spielen genossen haben.
Wir verstehen, dass das Warten auf Ihre Auszahlung frustrierend sein kann. Um die Sicherheit und Genauigkeit Ihrer Transaktion zu gewährleisten, umfasst unser Prozess mehrere Schritte, einschließlich der Identitätsverifizierung und der Zahlungsabwicklung.
Wir arbeiten stets daran, jede Anfrage so schnell wie möglich zu bearbeiten. Wenn Sie Unterstützung benötigen, zögern Sie bitte nicht, uns unter vip@fortuneplay.com zu kontaktieren.
Wir hoffen, Sie bald wieder bei uns willkommen zu heißen!
Apparently the Dama casinos are very different, some seem good, others are scams. I deposited the minimum amount (20 euros) with a bonus, lost and then a few days later, as is often the case, I got free no deposit spins. I then used these to win back the 20 euros and the first thing they did was reject you and ask you to take a selfie with a piece of paper in addition to the normal KYC for 20 euros. OK, done, requested a new withdrawal but was rejected after 3 days for no reason. You are asked to ask the reason by email/chat, strangely, before the reason was in the rejection email. Ok, wrote an email, oh surprise no answer. Chat? Yes, of course, you're on hold and you're in position 1, but there's no agent even after 30 minutes - weird, is it because of the username?
I can only advise everyone not to play here if you're going to make such a fuss about such small amounts... I'll wait a few more days, then a case will follow here on CG - what a hassle for 22 euros!
Offenbar unterscheiden sich die Dama Casinos sehr, manche scheinen gut, andere Betrug. Habe mit Bonus den Minimalbetrag einbezahlt (20 Euro), verloren und dann gabs paar Tage später wie sooft No Deposit Gratis Spins. Mit diesen dann die 20 Euro zurückgewonnen und als erstes wird natürlich abgelehnt und man soll wegen 20 Euro zusätzlich zu den normalen kyc ein Selfie mit Zettel machen. Okay gemacht, neue Auszahlung angefordert welche nach 3 Tagen ohne Grund abgelehnt wird. Man wird gebeten den Grund per Mail/Chat zu erfragen, komisch vorher stand der Grund in der Ablehnungsemail. Ok email geschrieben, oh überraschung keine Antwort. Chat? Ja klar, Warteschleife man ist Position 1 aber auch nach 30 Minuten kein Agent - komisch, liegts am Username?
Kann jedem nur raten hier nicht zu spielen, wenn man wegen so Kleinbeträgen schon so ein D(r)ama macht ... Werde nun noch paar Tage warten, danach folgt ein Case hier auf CG - wegen 22 Euro so ein Aufwand!
Fortune Play Casino
Dear Hugbearli,
Thank you for sharing your detailed feedback with us. We apologize for the inconvenience and frustration you have experienced. We understand how important it is to have a smooth and transparent process.
We regret that the verification process and communication have not met your expectations. The security of our players is a top priority, which is why we always request verification. However, we recognize that this should be done efficiently and without causing undue stress.
Regarding your concerns about withdrawals, we prioritize efficient processing for all transactions. To assist you further, please provide us with your account details at your earliest convenience. This will allow us to thoroughly investigate any delays or issues and ensure a swift resolution.
AVOID AT ALL COST. Terms and conditions state withdrawals are processed within 0- 24 hours. First withdrawal - 5 DAYS before it even went from Pending to In Progress. Excuse - Finance department was extremely busy, wait a bit. Second withdrawal- 5 DAYS before it even went from Pending to In Progress. Excuse - Technical department hadn't resolved technical issues yet.
Then deposited nearly $2000, and couldn't get any decent Paylines or bonuses on any machines. It was like they had restricted my account from winning anything
Today recieved a $50 "Goodwill Bonus" Machines funnily enough started paying again. Met the 40x playthrough requirement, and ended up with $3000 left. Went to make a Withdrawal. HAHAHAHAHAH Yeah right. Was met with the MAX WITHDRAWAL from bonus money is $75AUD. Went to withdraw the $75AUD vis bank transfer which stated Min amount for bank transfer is $30. HAHAHAHA Nope! Got sent a link to rules which you can't even find on the site that stated Min Bank withdrawal is $500! Pointed out that section 1.8 of their terms and conditions, state they can make exceptions to thr Max withdrawal limit for bonuses for loyal customers. Received an email basically saying tough, there was no way for then to increase the bonus withdrawal limit, have a nice day.
AVOID THIS CASINO AT ALL COSTS. They delay withdrawals with stupid excuses, don't follow their own terms and conditions and you only to seem to have any "luck" on bonus money which has pitiful withdrawal restrictions preventing you from actually withdrawing anything. You've been warned!
Delayed withdrawals
Pitiful bonus requirements
They refer to terms and conditions that aren't even listed on their website when you query them and then point out they can change them any time they see fit and the say is the final say
Fortune Play Casino
Dear Brockster77,
Thank you for sharing your detailed experience. We're genuinely sorry to hear about the frustrations you faced with your withdrawals and bonuses, and we understand how disappointing this must have been.
Regarding the delays in processing your withdrawals, please keep in mind that to ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system. Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
As for the withdrawal limits on bonus winnings, we understand this can be frustrating and we sincerely regret any frustration this may have caused you. Our goal is to provide a fair and enjoyable gaming experience for all our players.
We regret that your overall experience didn’t meet your expectations, and your feedback is invaluable in helping us improve. Please reach out to us directly at vip@fortuneplay.com with your account details and we will check everything for you.
Best regards, The FortunePlay Team
Safety Index explained
Safety Index of Fortune Play Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Fortune Play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.5/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about Fortune Play Casino and related casinos (8)
