kalisto007's reviews

Casino Guru

We want players to understand gambling.

3 months agoOriginalTranslation
Unfortunately, I haven't had a good experience at this casino so far. I've been trying to make a withdrawal for 3 days.

Slots work well, but withdrawals are very complicated. They always reject your request after almost 24 hours and then give you the reason. Then you have to wait another 24 hours. That's not how you get any new customers.

Payout rejected twice, always for different reasons. Made a new payout and uploaded documents again. After that you always have to wait 24 hours. According to support everything was always fine, but the payout was still rejected after 24 hours.

Update: November 15, 2024
Money was finally paid out.
Read moreRead less
  • You can get support quickly via chat
  • Payouts very complicated
  • 2x verification for a payout
Automatic translation:
Lazybar Casino
3 weeks ago
Dear Kalisto007,
We understand that verification is not the most pleasant procedure and may take some time, but it is a mandatory process on our website. According to our terms and conditions, clause 7.4, we have the right to request identification documents, as well as verify deposit/withdrawal methods.
Rest assured that all data is protected and we take it seriously.
To summarize the above, we conclude that according to our rules, withdrawals will be processed after successful verification.
Best Regards,
Lazybar Team
7 months agoOriginalTranslation
I have withdrawn over €10,000 in this casino so far. The money always arrived. Slots run with a good RTP. Verification very fast.

So I am completely satisfied. The money has always arrived so far.
Read moreRead less
  • Fast payout
  • No daily limit
  • Up to €20,000 per month (might be a bit too low for high rollers)
  • Jeton Wallet missing
Automatic translation:
10 months ago
Support is fast and there are lots of ssolts. Slots ran without errors.

I registered with the casino because many people wrote that the casino has quick payouts. Unfortunately I cannot confirm this. My payout from April 29th should not be paid until May 6th. My payout from April 30th should not be paid out until May 9th.
Read moreRead less
  • fast verification
  • slow payout
Gamblezen Casino
8 months ago
Hi, Kalisto007!

Thank you for your review and for highlighting our fast support and seamless slot experience. We're sorry to hear about the delay in your payouts.

We understand the importance of quick withdrawals for our players, and we apologize for any inconvenience caused. Please rest assured that we are actively working to expedite our payout processes to meet your expectations.

If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact our support team directly.

Thank you for your understanding and patience.

Best regards,
Gamblezen Casino
2 years agoOriginalTranslation
You can deposit €100,000 and they don't want any documents. If you then pay out, they suddenly want to know where the money comes from and what you are playing with. Each transaction must be presented as a document. After a few deposits, why isn't it asked where the money comes from?

Bank statements, e-wallet statements and much more.

Not recommendable. Payment takes forever.
Read moreRead less
  • Slots are going well
  • They want a lot of data when making a payment.
Automatic translation:
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news