mmgg33441's reviews

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2 days ago
I played it a few times normally and left it for a few weeks, but I don't know why, but my account was disabled. Is this also related to DAMA or Hollycorn? My account is getting disabled all over the place.
If the casino tell me why, I won't feel bad
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1 week ago
The bonus is very good. Earlier, I thought it was only a 100% bonus, but a 150% bonus came on its own. The amount of bets will increase, so whether the result is good or not is another matter. The results were not very good. The RTP of this casino is the highest value. However, there is no sign of such a thing. Money is swallowed in a straight line. It's my money grave. I felt it when I deposited before, but I can only think that it is working with a different RTP.
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  • nive bonus
  • maybe bad RTP
3 weeks ago
It's a personalized offer for you. So I received an email with a 150% bonus. I immediately deposited 400 euros. And asked for a bonus in the chat. Then the chat support will say, "You can't use the bonus. Like. It's a shame to send a promotional email with an individual offer from the casino and then reject it after making a deposit. I liked the style of the casino's bonuses, but I completely hated it because of this
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WinDetta Casino
3 weeks ago
Dear mmgg33441,

We apologize for any inconvenience you've experienced regarding the bonus situation. Our aim is always to provide a positive gaming experience for all our players, especially new ones. However, we must adhere to our terms and conditions regarding bonus usage, which are in place to ensure fair play and prevent abuse of our bonus offers.
We understand your frustration, but please know that our decision is not personal and is applied uniformly to all players to maintain fairness and integrity within our gaming community. We encourage you to continue enjoying our games and services, and we're here to assist you with any further questions or concerns you may have.

Please, if you have any questions or difficulties, kindly contact Live Chat 24/7 or e-mail support@windetta.com
We are always happy to help you.
1 month agoOriginalTranslation
It's only about $80, but due to a system failure (they say) they can't withdraw it.
After contacting them two or three times, they say, ``I'll contact you once the issue is resolved, so please wait for an email,'' and leave me alone.
It's already the third time.

Two months will soon pass.
There are three things to consider:
・There are very few customers, so they can't prepare the fees for withdrawals ・The system administrator is a total scumbag ・They don't want to let you withdraw money in the first place

Do not deposit into this casino.

postscript
Search for email with mmgg33442.
You will find correspondence from late June.

It's been three weeks since then and I haven't had any response at all, so I've given up hope.
I also deposited in BTC.
But I couldn't withdraw money there either.
I gave up.
I zeroed out my balance and really withdrew.
I have stopped expecting anything from a casino that has SEs who are always dishonest or incompetent.
I say it repeatedly.
It is best not to deposit money into this casino.
Even those who are currently able to withdraw money will not be able to do so if a "system trouble" occurs.
And when you make an inquiry, they say.
"We are working on this, so please wait for us to contact you."
It will make you wait for months.
They make you wait until you give up.
You can refuse a withdrawal by simply sending a short message via email. It's very easy to do business.
And the effect is tremendous.

Maybe they are taking it seriously.
But in that case, their SE is very incompetent.
Casinos do not admit their mistakes.
Suppose that incompetent person makes a mistake and your money is gone.
After all, the casino will not admit to making a mistake.
your money will be gone.

They wasted some of my money.
However, as a result, I wrote a bad review here.
I would be happy if someone canceled their deposit because of the review I wrote.

20240308 P.S. I forgot that this casino was really crap. This is what has been happening for the past two days.
I think both the chat support and the manager in charge have brains like sponges.
Deposit 100 euros and get 100% bonus (100 euros
) I received it. When the real money was depleted and the real money became very small, a warning message saying ``This game is not allowed to be played with bonus money'' started to appear.
I started about 10 games thinking it was just the type of game, but the same warning message was displayed on all of them, and when I tried to bet, it said ``There are no funds.''
I asked the chat support to tell me what games I can play with bonus money.
He said, ``VIP manager will reply. "
I waited half a day and didn't hear back, so I was able to chat again.
He said, ``VIP manager will reply. "
Me: ``Anyway, please tell me what games I can play with bonus money.'' "
He said, ``VIP manager will reply. "

And today I am interacting with the VIP manager.
He says, ``You can play all slots with bonus money.''
However, no matter what you launch, a warning message saying ``This game does not allow playing with bonus money'' is displayed and you cannot play.
When I asked my manager about this situation, he said, ``It's because two bonuses are active, so please check.''
However, when I checked, only one bonus was active from my screen.
When I told him that, he said, ``Can I remove one bonus? "said.
I accepted and he removed the 100 euro bonus.
I have no idea why he acted like that. I don't know if it's a form of harassment to drive away troublesome customers, but it's stupid. I finally got the bonus again and solved the problem, but it took too long.
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  • The GUI is cool.
  • It may be that the policy is not to allow withdrawals.
  • low rtp
  • unfriendly support
Automatic translation:
Justbit Casino
1 month ago
Dear mmgg33441,

I am sorry that you are experiencing withdrawal issues at our casino. Let me ask for your email, so we can contact you back and help you with this case. Or can you please contact our support team by email, and we will immediately consider your request and help to fix the situation?

Regards,
JustBit Casino
2 months ago
The reputation at Casino Guru is not high.
But I like. There is no other style dedicated to this special slot and bingo.
KYC was also completed in a few days without any problems.
Withdrawals are also available.
It is approximately within 7 days of applying for withdrawal. It's not too late.
In some cases, scam casinos that do not allow withdrawals in the first place have higher ratings.
I would give it a rating of at least 6.5

P.S20240303
The terms and conditions are strict for withdrawals. As others have written, you will not be able to withdraw unless you deposit at least 25 USD within 30 days. Last month, I tried to withdraw about 1200 USD, but it was canceled due to the upper limit of 750 USD per week. After that, when I tried to withdraw with 750 USD, it was canceled again due to some error. I was told that I could not withdraw because it had been 30 days in between. However, the support consulted with their manager, Tammy, and I was able to withdraw the money. It is true that the rules are strict, but it is not a casino that does not make sense. I also like the cheap slots here. There are some behaviors in the current slot that seem to be bugs, but I think that is also interesting. I liked the previous slots, though. I think it should at least give it a rating of 5 or higher as long as it is a casino that pays decently.
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  • Unusual games
  • Easy to get jackpots
  • Many events
  • Difficulty finding the game you want
  • Wagering requirements for deposits(soot x25)
2 months ago
20240217(JST1150)
Last night, I deposited $200 and got a 200% welcome bonus. I played mainly gemholla for a few hours with a 5 USD bet and was able to meet the wagering requirements. There was around 5800USD left. Wow, it's the best ever. It went on and on. I think it's probably a good RTP. However, I am worried about withdrawals. I'm worried about not receiving an email to confirm my email address and the congestion of chat support. I waited for more than an hour, but I was disconnected after chat hours. I don't feel like I can withdraw based on the amount of recent complaints here. If my withdrawal does not seem to occur, then this casino is suspected of being fraudulent. If you don't add that I received it after 10 business days, you should not deposit money into this casino.
I will report on the progress of KYC as it becomes available

P.S 20240221
It's been 72 hours and I haven't completed the KYC. Only the ID is over. But that's it. The other day, I asked for confirmation from the chat. If the documents I send are incomplete, the casino should contact me. But so far not so far.

P.S 20240222
I was convinced that this casino was a scam and gave up $5,000. I thought it was more serious money to play than demo play, and it was refreshing to use it up. I wanted to recover the deposit amount, though. But it's already a waste of time
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  • Maybe the RTP is better
  • Perhaps the funds are bankrupt here
  • Withdrawals are opaque
  • Since you can't withdraw, it doesn't matter how much you win
2 months ago
Basically, I think it is a casino with a good balance of bonuses and RTP. However, when I won and tried to withdraw, I was asked for KYC again.
At that time, I submitted a bank statement, but it was refused because there was no zip code. I think I used a bank balance certificate last time, but when I asked the chat support, they just gave me a boilerplate message that seemed troublesome and was not kind. I'm currently looking for an address verification document that also includes my zip code. If it is said that it is a rule, it is right. However, this is the first time out of hundreds of casinos that I have been refused KYC due to the presence or absence of a zip code.
I will enjoy at other casinos until the withdrawal is completed

P.S 20240215
Apparently, the reason why my withdrawal was not successful was not because of KYC. The reason was that the withdrawal destination (payz) returned an error. I was able to withdraw using another withdrawal method. Thank you to the support person who contacted me via email
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  • good games&RTP
  • good bonus
Zoome Casino
2 months ago
Dear Player!

Thank you for sharing your feedback with us regarding your recent experience at our casino. We genuinely appreciate your insights into our bonus offerings, as well as our Return to Player (RTP) balance.

We sincerely apologize if you found our support team's response to be lacking in kindness or if it seemed like a boilerplate message. Providing exceptional customer service is paramount to us, and we regret if we fell short of your expectations in this regard.

We're glad to hear that you were able to successfully withdraw using an alternative method, and we appreciate your acknowledgment of the support person who assisted you via email. Providing prompt and helpful assistance to our players is of utmost importance to us, and we're pleased to hear that you received the assistance you needed.

We are sorry for any inconvenience you may have encountered during the verification process. We understand that undergoing Know Your Customer (KYC) verification procedure can sometimes be frustrating, but please be assured that it is a necessary step for us to maintain compliance with regulatory requirements and ensure the safety and security of all our players' accounts and transactions.

Regarding your concerns about the refusal of your bank statement due to the absence of a zip code, we apologize for any confusion or inconvenience this may have caused. Our verification team is tasked with ensuring that all documents submitted adhere to the required standards, and unfortunately, discrepancies such as missing information can result in the rejection of the document.

We appreciate your patience and understanding as we work to verify your account. Rest assured, we are committed to assisting you through this process and ensuring that your withdrawal is completed as soon as possible.

Should you require any further assistance or clarification regarding the verification requirements, please do not hesitate to contact our support team. We are here to help and strive to provide the best possible service to our valued players.

Thank you once again for your feedback on our bonus offerings and RTP balance. We are continuously striving to improve our services, and your input is invaluable to us.

Kind regards,
Your Zoome Team
3 months agoOriginalTranslation
I applied for a withdrawal in October 2023. But it still hasn't arrived. This casino only sucks, so don't make any deposits.
Voozaza bogambo spintornade slootz "house of spins" These are scam casinos as well.
Please do not make any deposits.
Up until October last year, I was able to withdraw money, but that is different now.
It appears that the site is now closed.
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Automatic translation:
3 months ago
Difficulty in using bonus funds. Zero cache? It has to be. Also, it seems that it can only be used in a small number of games. I can't use it for now. I went to chat support, but they told me that there is no list of games that
play with bonuses.
I'm tired of it, so I'll leave it alone

20240108 p.s
The bonus issue has been resolved. It looks like the last game session you played wasn't over. I am sorry
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4 months agoOriginalTranslation
I applied for a withdrawal of 500 USD on October 23rd.
However, the money has not been withdrawn even on November 28th.
Even if you ask in chat, you will only get a fixed response.
I've never seen any other replies, such as the fact that it's extremely crowded.
Probably all inquiries regarding withdrawals will be answered with the same text.
A casino with no withdrawals is not a casino.
20231204 Addendum The money has not been withdrawn yet.

20231216 postscript:
It's not good here either. All withdrawals of this casino group are hopeless.
No one should make a deposit.
I have a total of $5,000 waiting for withdrawals in this casino group. But I don't think it's there anymore
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  • There are many types and numbers of slots.
  • The RTP of the slot may not be bad.
  • The money will not be withdrawn. This is deadly.
Automatic translation:
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