In this review of SpinJo Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. SpinJo Casino scored a Safety Index of 7.2. Given the fact that it is a new online casino, the assessment may change after further evaluation and gathering more data. Thus, we have marked it as a Fresh online casino for the time being. Keep reading our SpinJo Casino review to learn more about this casino and decide whether it is a good choice for you.
Is SpinJo Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our SpinJo Casino review, we extensively examined and analyzed the Terms and Conditions of SpinJo Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider SpinJo Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include SpinJo Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
SpinJo Casino Terms and Conditions
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of SpinJo Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about SpinJo Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
SpinJo Casino user feedback and reviews
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 11 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
SpinJo Casino company data and licenses
SpinJo Casino is owned by Hollycorn N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
SpinJo Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Win and withdrawal limits, payment options
SpinJo Casino accepts deposits via 41 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Neosurf, Maestro, Bitcoin (BTC), AstroPay, iDebit, Bank transfer, Flexepin, Instant Bank Transfer, Pay4Fun, MuchBetter, Interac, OXXO, Allied Irish Banks (AIB), ING Bank, Bank of Ireland, Bradesco, Itaú, Banco do Brasil, Interac e-Transfer, Ulster Bank, Coinspaid, Gigadat, Contiant, Revolut, SkinsBack, Tether (USDT), MiFinity, Rapid Transfer, Binance Coin (BNB), Litecoin (LTC), Tron (TRX), Ripple (XRP), Ethereum (ETH), Dogecoin (XDG), Bitcoin Cash (BCH).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 5,000 per week
EUR 20,000 per month
USD 2,000 per day
USD 5,000 per week
USD 20,000 per month
NOK 20,000 per day
NOK 50,000 per week
NOK 200,000 per month
CAD 3,000 per day
CAD 7,500 per week
CAD 30,000 per month
AUD 3,000 per day
AUD 7,500 per week
AUD 30,000 per month
BRL 12,000 per day
BRL 30,000 per week
BRL 120,000 per month
INR 200,000 per day
INR 500,000 per week
INR 2,000,000 per month
NZD 3,000 per day
NZD 7,500 per week
NZD 30,000 per month
RUB 160,000 per day
RUB 400,000 per week
RUB 1,600,000 per month
ZAR 40,000 per day
ZAR 100,000 per week
ZAR 400,000 per month
BTC 0.03 per day
BTC 0.075 per week
BTC 0.3 per month
XDG 12,378.1 per day
XDG 30,945.25 per week
XDG 123,781 per month
LTC 22 per day
LTC 55 per week
LTC 220 per month
ETH 0.558 per day
ETH 1.395 per week
ETH 5.58 per month
BCH 3.2 per day
BCH 8 per week
BCH 32 per month
XRP 3,340 per day
XRP 8,350 per week
XRP 33,400 per month
USDT 2,000 per day
USDT 5,000 per week
USDT 20,000 per month
TRX 13,580 per day
TRX 33,950 per week
TRX 135,800 per month
BNB 3 per day
BNB 7.5 per week
BNB 30 per month
ADA 4,120 per day
ADA 10,300 per week
ADA 41,200 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at SpinJo Casino.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
Italian
24/7
Norwegian
24/7
Arabic
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SpinJo Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of SpinJo Casino to be good.
SpinJo Casino casino games and slots
SpinJo Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 142 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, RFranco Games, Lucky Streak, Amigo Gaming, Mancala Gaming, Boomerang Studios, Spinmatic, Spadegaming, OneTouch, Urgent Games, Spinthon, Reevo, Enjoy Gaming, Mascot Gaming, Four Leaf Gaming, Spinoro, Amusnet (EGT), Reel Play, Atomic Slot Lab, Slot Factory, MGA, 100HP Gaming, Max Win Gaming, OctoPlay, HungryBear, Skywind Group, Ready Play Gaming, Iconic21, AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Reel Web (Playtech), Winfinity, 4ThePlayer, Mplay, Tornado Games, 5Men Gaming, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, Win Fast, SpinOn, Backseat Gaming, LIVE Solutions, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CandleBets, TrueLab Games, Atmosfera Live, Spinza , Spearhead Studios, RAW iGaming, Bang Bang Games, Betsolutions, Bad Dingo, Copacabana Games, SlotMill, Onlyplay, Oryx Gaming, Gaming Corps, Nucleus Gaming, Leap Gaming, Gamebeat, Hölle games, Hot Rise Games, Absolute Live Gaming (alg), Fugaso, Felix Gaming, Gamevy, Fazi, Retro Gaming, PoggiPlay, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, InOut, PatePlay, Barbara Bang, Clawbuster, Bet2tech, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.
SpinJo Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from SpinJo Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our SpinJo Casino bonuses page.
Read more
Read less
Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(41)
Payment methods (41)
Withdrawal limits
per month
$20,000
per week
$5,000
per day
$2,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(5)
All website languages
EnglishGermanItalianArabicNorwegian
English customer support
All languages
(5)
All customer support languages
EnglishGermanItalianArabicNorwegian
English live chat
All languages
(5)
All livechat languages
EnglishGermanItalianArabicNorwegian
Game providers
Show all
(142)
Game providers (142)
CASINO SCREENSHOTS
Positives
Multiple currencies in one account
Various responsible gaming options available
Huge selection of games
Live dealer games are available
Negatives
Not all game providers are available for all countries
Not all payment methods are available for all countries
Browse all bonuses offered by SpinJo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(11)
User reviews of SpinJo Casino
This is a place to share experience with SpinJo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Overall playing here is fine, games work as they should. I find it funny that RTP drops significantly every time after withdrawal, but it is a game of chance. Support is quite useless, but they were helpfull when KYC documents were processed. When it comes to withdrawals everything falls apart as they take forever to process your winnings and also suport feeds you some story about many players winning and finance department doing every process by hand (if you believe that), if you ask me it is a classic casino play to make a player cancel his withdrawal. Overall it is fine to play here if you have the nerves to wait for your funds and talking with useless support. Many better casinos out there.
many games
good interface
no lagging
useless support
withdrawals take at least 3 days, support always has lies about players winning big as the reason for taking it so long etc.
they dont seem to mind braching their own terms and conditions especially when it comes to meeting a withdrawal deadline
bonus system is quite bad, they give you some free spins on the worst slot in the history of gaming (0,1€ bet which is a joke)
cashback is also quite bad and there are only 2 levels
SpinJo Casino
Hey xrtex1,
Thank you for sharing your feedback!
We're glad to hear that you enjoy the variety of games and smooth interface!
We understand your concerns about the withdrawal process and support experience, and we're sorry that it didn’t meet your expectations.
We strive to process all transactions as quickly as possible, and we appreciate your patience!
To ensure the security and accuracy of the transactions, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.
Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
In case you need any assistance, please do not hesitate to contact us!
I have a win of 6000 euros to withdraw, but because I had a bonus with it, my withdrawal was cancelled and all the money is gone. Bonus is max bet 5 euros. What I didn't know: If you buy free spins that are more than 5 euros, your money is gone. The stakes are up to 100 euros per spin. For some it is less but this is also very good. The other withdrawal without a bonus of 4000 euros was permanently cancelled because the account was not verified. (According to them!) I had all the green ticks in every category they wanted. A concession for the deposits I had made was rejected. Only a 20€ bonus.
Conclusion: Anyone who wants to have a long payout period or who wants to avoid paying out large sums is very welcome here.
If these things were not present, or if there had been a compromise, I would have given a very positive result despite the long waiting time. Kind regards
Ich habe ein Gewinn von 6000 Euro zum Auszahlen, weil ich aber einen Bonus mit drin hatte würde meine Auszahlung storniert und das ganze Geld ist weg. Bonus ist max bet 5 Euro. Was ich nicht wusste. Wenn ihr Freispiele kauft die 5 Euro überschreiten ist schon euer Geld weg. Die Einsätze sind bis 100 Euro pro spin. Bei einigen auch weniger aber dies ist auch sehr gut. Die andere Auszahlung ohne Bonus 4000 Euro würde permanent storniert, weil das Konto nicht verifiziert war. (Laut deren Aussage!) ich hatte alle grünen Haken bei jeder Kategorie die sie wollten. Ein entgegen kommen für die Einzahlungen die ich getätigt hatte wurde abgelehnt. Nur ein 20€ Bonus.
Fazit. Wer Lust auf lange Dauer der Auszahlung hat oder größere Summen per trösten von nicht Auszahlen hat. Der ist hier sehr herzlich willkommen.
Wären diese Sachen nicht vorhanden, oder ein entgegenkommen hätte ich trotz der langen Wartezeit ein sehr positives Ergebnis gegeben. Mfg
Many games
Viele Spiele
Multiple deposit methods
Mehrere Einzahlungsmethoden
Long payout period
Lange Auszahlungsdauer
Low withdrawal limit
Geringer Auszahlungslimit
Long verification time
Lange Verifizierungsdauer
SpinJo Casino
Hello David,
Thank you for sharing your experience with us. We apologize for the frustration and inconvenience you've experienced regarding the withdrawal and bonus terms. We understand that clear communication about our policies is essential, and we're sorry to hear that this was not the case for you.
After reviewing your account, we can see that your cashout was unfortunately rejected, and the winnings were voided due to a breach of our Bonus Terms and Conditions. We understand it can be disappointing if you weren’t aware of the maximum bet amount tied to the bonus. Please note that most casinos have similar rules, and it’s essential to review the Terms and Conditions when registering to avoid such issues.
The bonus rules, including the maximum bet and verification requirements, are in place to ensure fair play, but we understand they can be frustrating if not fully understood. We are constantly working to improve our communication and the clarity of our terms to avoid such situations.
Please reach out to our customer support team for further assistance at vip@spinjo.com. We would like to review your case and see if there is anything more we can do to help resolve these issues.
Thank you for your feedback, and we appreciate your understanding.
Payout very slow I don't think the slot has very little RTP
Auszahlung sehr langsam Vom Slot halt ich nicht steckt sehr wenig RTP
Good Welcome Bonus
Gute Willkommen Bonus
Very large game selection
Sehr große Spiel Auswahl
Processing withdrawal takes 72 hours
Auszahlung zu bearbeiten dauert 72 Stunden Stunden
RTP is below average
RTP ist unterdurchschnittlich
SpinJo Casino
Hey jaafarmustafa32,
Thank you for sharing your feedback. We appreciate both your positive comments and your constructive criticism.
We’re glad to hear that you enjoyed our welcome bonus and the wide selection of games we offer. We strive to provide a diverse and enjoyable gaming experience for all our users.
We understand that waiting for your withdrawal can be a bit frustrating.
To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.
Also, please keep in mind that we do not have influence when it comes to international transactions and sometimes it might take a little bit longer.
However, please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
All our games operate on a random number generator (RNG) system to ensure complete randomness and fairness. This system is carefully maintained and regularly reviewed to uphold industry standards and ensure every player has a fair chance of winning.
If you have any other concerns or suggestions, please feel free to share them with us. We value your input and are committed to making improvements based on feedback from valued players like you.
Some people share stories to help others and some do this to help themselves. I am sharing my story to help you. I rely heavily on CasinoGuru to determine which online casinos to enjoy my time at. Sometimes we win and sometimes we lose but I will not hate on a casino because I lost a lot of money. I will, however, take the time to recognize a casino that I have had an excellent experience at. For starters, Spinjo has a very well set up site that allowed for a quick and easy self serve upload of documents to verify ID. Upload your government issued ID, proof of address, payment method with the caveat of contacting customer support to verify your phone number. You are then off to enjoy your time at the casino. Spinjo has The best of live games, new games from top brands, and classic slots. Withdrawals are the fastest that I have seen and ranged from 2 days to a few hours. What Spinjo could do better on are the withdrawals which are limited to $2k per day and 5k per week. Also, the bonuses are great but the play through requirement of 50X is very unappealing. Nevertheless, Spinjo is a solid contender in the casino market. That was my story.
Easy verification
Great customer support
Super fast withdrawals
Huge selection of games
Bonus play through
Low withdrawal limits
SpinJo Casino
Hello Omnistylz,
Thank you for your wonderful review! We're thrilled you had a great experience with us. Your kind words inspire our team to keep providing top-notch service.
We would also like to thank you for your feedback, as we are always aiming to be better!
If you have any other suggestions or need assistance, feel free to reach out. We look forward to welcoming you back soon!
Its a Hollycorn brand. I have good standings with them (Crocoslots, Boho Casino, Slots Gallery etc) But for a fully verified account i think the withdraw time should be alot quicker. Im using other casinos and for a fully verified i get a withdraw from 1 - 24 hours. UPDATE : Got the withdraw, took 76 hours.. Im playing at other casinos that does it withing hours, so maybe not more here
Good game selection, easy payments with Mifinity, good bonuses, good wager requirement and fast livechat. Also not to many good games banned with bonus money.
Slow withdrawls. They say on their site that most withdrawls is 0 - 24hours. I have now been waiting 71 Hours (withdraw with mifinity, fully verified).
Only 2500 $ withdrawl per week. Pretty low
SpinJo Casino
Dear Jokkemann85,
Thank you for sharing your feedback with us. We’re pleased to hear that you’ve had a positive experience with our game selection, payment methods, and customer support. We appreciate your detailed comments and are glad to know that aspects of our service have met your expectations
To ensure the security and accuracy of your transaction, our withdrawal process involves several steps, including verifying your identity and processing the payment through our system.
While processing times can vary, these steps are standard in the industry to ensure everything is handled correctly and securely.
Please rest assured that we are working diligently to handle your all withdrawal request as quickly as possible, and your funds remain safe.
In case you need any assistance, please do not hesitate to contact us!
The selection of games and the design of the website are good, as you would expect from Hollycorn Casinos. Everything is very solid. Verification was quick and easy. Unfortunately, withdrawals take a very long time compared to other casinos in the group. I had won €4,000 and wanted to withdraw it. You can only withdraw €2,000 per day, so I had to split the withdrawal into two transactions. My first request was rejected after more than 80 hours and I was asked to choose a different withdrawal method. Of course, it then took another 54 hours until the withdrawal was confirmed and I received the money. For me, it was the last time I played there. There are enough casinos that process withdrawals within 1-2 hours or at least the next day.
Die Spieleauswahl und das Design der Website sind gut, so wie man es von Hollycorn Casinos kennt. Alles sehr solide. Die Verifizierung ging schnell und problemlos. Leider dauern Auszahlungen im Vergleich zu anderen Casinos der Gruppe sehr lange. Ich hatte 4.000€ gewonnen, die ich auszahlen wollte. Pro Tag kann man nur 2.000€ auszahlen, also musste ich die Auszahlung auf zwei Transaktionen aufteilen. Meine erste Anfrage wurde nach über 80 Stunden abgelehnt mit der Bitte eine andere Auszahlungsmethode zu wählen. Natürlich hat es danach nochmal 54 Stunden gedauert, bis die Auszahlung bestätigt wurde und ich das Geld erhalten habe. Für mich war es das letzte mal, dass ich dort gespielt habe. Es gibt genug Casinos, die innerhalb 1-2 Stunden oder zumindest am nächsten Tag die Auszahlung bearbeiten.
Good selection of games,
Gute Spieleauswahl,
Good website design
Gutes Design der Website
Payouts take a long time
Auszahlungen dauern lange
The chat was not always available
Der Chat war nicht immer verfügbar
SpinJo Casino
Dear Rfx1991,
Thank you for your detailed feedback. We’re pleased to hear that you enjoyed our game selection and website design, and that the verification process was smooth.
We understand your frustration with the withdrawal process and apologize for the delays you experienced.
We would like to assure you that we are always doing our best to process the withdrawals as fast and securely as possible!
Please rest assured that we are continuously working to improve our services and appreciate your input. Your feedback helps us enhance the overall experience for our players.
If you have any further questions or need assistance, please don’t hesitate to contact us. Thank you for your understanding and for sharing your experience.
The RTP may be a coincidence, but it was good. KYC is also quick. The support contact is also very responsive and it is a casino full of good things so far. However, withdrawals are a different matter.
P.S 20240603 I was able to withdraw about $2,000 safely. However, the account was disabled. I am hated by this casino group .
good rtp
any games
quick response support
Very slow （now 3days but still)
SpinJo Casino
Dear mmgg33441,
Thank you for your review and for sharing your recent experience with us. We're pleased to hear that you found the RTP satisfactory, appreciated our quick KYC process, and had a positive experience with our responsive support team.
However, we're genuinely concerned about the issues you encountered with withdrawals and the disabling of your account. We assure you that our intention is never to cause inconvenience to our players, and we would like to investigate this matter further.
Could you please provide us with more details about your account and the issues you faced? You can reach us directly at vip@spinjo.com. Our team is committed to resolving this situation promptly and ensuring that your concerns are addressed.
I made a boost deposit to win 200% + 200 FS, I received the bonus but the spins don't work in BRL currency, when I access the game the currency is automatically changed to EUR, I spoke in chat and they switched to another game that also doesn't work in BRL, And they don't want to solve it, they could simply add a game where the currency works, but it doesn't! I don't recommend playing here due to the lack of resolution!
Fiz um depósito de boost, para ganhar 200% + 200 FS, recebi o bônus porém os giros não funcionam na moeda BRL, quando acesso o jogo automaticamente a moeda é mudada para EUR, falei no chat e mudaram para outro jogo que também não funciona em BRL, E não querem resolver, poderiam simplesmente adicionar um jogo que a moeda funciona, mais não funciona! Não recomendo jogar aqui devido a falta de resolução!
Bonuses with problems
Bônus com problemas
Problems with delayed resolution
Problemas com resolução demorada
SpinJo Casino
Dear Leandro,
Thank you for your feedback and we are very sorry to hear that you had issues with your bonuses!
After reviewing your case, it appears that there shouldn’t be any issues with your free spins bonuses at this time.
If you’re still experiencing any problems or have any concerns, please let us know. We’re here to assist you and will do our best to resolve any issues you may encounter.
What can you say, the casino overlay looks good, the offers are also okay.
All hacksaw gaming games are missing.
I deposited €25 with a 100% bonus, managed to request a €1000 withdrawal.
The verification took less than 3 minutes.
But now we come to the problem, the casino advertises fast payouts but it takes almost 80 hours to pay out, which is not only very slow but also a stalling tactic in the hope that I will cancel my payout, which of course I don't do and never will .
Sometimes you can reach a supporter in 2 minutes, sometimes only in 2 hours. The answers you get are standardized answers that are just copied and pasted.
If you can process withdrawals faster.
You Will Get a better rating!
Nice welcome bonus
fast verification
very slow payout
copy&paste answers
SpinJo Casino
Hello AleKing44,
Thank you for taking the time to share your detailed review with us. We're pleased to hear that you appreciate the casino layout, offers, and quick verification process. We strive to provide an enjoyable experience for all our players.
I understand that waiting for your withdrawal can be inconvenient.
Our withdrawal process involves multiple steps to guarantee both security and accuracy. These steps include identity verification and thorough processing through our system.
Rest assured, we are handling your withdrawal request as swiftly as possible, and your funds are completely secure.
Regarding the availability and responses of our support team, we apologize for any inconvenience caused. We aim to provide timely and personalized assistance to all our players. Your feedback is valuable, and we will work on improving our support response times and the quality of our responses.
Please provide your full details at vip@spinjo.com and we'll be in touch shortly!
A lot of slots, a lot of providers, very nice design and that's it no more positive thing. Absolutely the worst place to play. RTP on this casino is around 0%. All my deposits were eaten without any chance to get back. I've made a few deposits that cost 1000$ in three days and cant get back ever damn 1$. I'm disappointed with this one because that's my worst casino experience in my life.
Impossible to trust in any casinos now with places like that.
A lot of slots
Providers
Very bad RTP
Impossible to win
SpinJo Casino
Hello dvk12,
Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciate the variety of slots, providers, and the design of our site. However, we are deeply concerned about your overall experience.
We understand how frustrating it can be when you don't see any returns on your deposits. Our games are designed with Random Number Generators (RNGs) to ensure fairness, and while outcomes can vary greatly, your experience sounds particularly disappointing.
We take your feedback seriously and would like to investigate this matter further to ensure everything is functioning correctly. Please provide us with more details about your account and deposits at vip@spinjo.com so we can review your case.
Your trust is important to us, and we want to do everything we can to restore your confidence in our services. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue.
Best regards, The SpinJo Team
Safety Index explained
Safety Index of SpinJo Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinJo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Fresh casino7.2/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about SpinJo Casino and related casinos (8)
