Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods
Jannete H.
Author
Jannete Hills
Casino Analyst
Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
To help you decide about SpinJo Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. SpinJo Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Keep reading our SpinJo Casino review to learn more about this casino and decide whether it is a good choice for you.
Is SpinJo Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our SpinJo Casino review, we extensively examined and analyzed the Terms and Conditions of SpinJo Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
According to our approximate calculation or collected information, SpinJo Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include SpinJo Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
In our comprehensive review of all relevant aspects, SpinJo Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, SpinJo Casino is related to 8 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of SpinJo Casino. This connection has resulted in an increased Safety Index.
SpinJo Casino Terms and Conditions
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of SpinJo Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about SpinJo Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
SpinJo Casino user feedback and reviews
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
The user satisfaction feedback of SpinJo Casino shared by 26 users has resulted in a Mixed User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
SpinJo Casino company data and licenses
SpinJo Casino is owned by Hollycorn N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
SpinJo Casino holds licenses issued by licensing authorities in these countries or regions: Curaçao (Curaçao Gaming Authority), Comoros (Anjouan Gaming).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 5,000 per week
EUR 20,000 per month
USD 2,000 per day
USD 5,000 per week
USD 20,000 per month
NOK 20,000 per day
NOK 50,000 per week
NOK 200,000 per month
CAD 3,000 per day
CAD 7,500 per week
CAD 30,000 per month
AUD 3,000 per day
AUD 7,500 per week
AUD 30,000 per month
NZD 3,000 per day
NZD 7,500 per week
NZD 30,000 per month
ZAR 40,000 per day
ZAR 100,000 per week
ZAR 400,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at SpinJo Casino.
Language
Website
Customer support
Live chat
English
24/7
English
24/7
English
24/7
Spanish
24/7
German
24/7
Italian
24/7
French
24/7
Norwegian
24/7
Arabic
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SpinJo Casino, account management, withdrawal process, etc. We would say SpinJo Casino has an average customer support based on the responses we have received during our testing.
SpinJo Casino casino games and slots
SpinJo Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 162 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Dream Play, Belatra Games, MrSlotty, Relax Gaming, Betgames, Bullshark Games, Lucky Games, Jelly, Sneaky Slots, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, RFranco Games, Lucky Streak, Amigo Gaming, Trusty Gaming, Wildcat Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, Trigger Button Studios, OneTouch, Urgent Games, Black Cat Games, Galaxsys, Flatdog, Revolver Gaming, Spinthon, Reevo, Bitpunch, Enjoy Gaming, Mascot Gaming, Spinoro, Four Leaf Gaming, Amusnet, Degen Studios, PG Soft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Slot Factory, Pineapple Play, 100HP Gaming, MGA, Max Win Gaming, Neotopia gaming, HungryBear, JINX Gaming, Skywind Group, Ready Play Gaming, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, Shady Lady, CT Interactive, Games Global, Reel Web (Playtech), Winfinity, Vibra Gaming, 4ThePlayer, Spin Fury Gaming, Tornado Games, LAMBDA gaming, AceRun, Smartsoft Gaming, Swintt, SpinOn, Backseat Gaming, Lakka Studios, Bulletproof Games, Ad Lunam, Reflex Gaming, BF Games, Mad Hat Games, Ace Roll, Spribe, Gamomat, Expanse Studios, Foxhound Games, TrueLab Games, Spearhead Studios, NowNow Gaming, RAW iGaming, Bang Bang Games, Betsolutions, SlotMill, Onlyplay, 7Rings Gaming, Oryx Gaming, Penguin King, Nucleus Gaming, Gaming Corps, VoltEnt, Leap Gaming, Gamebeat, Koala Games, Hölle games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Fazi, Retro Gaming, PoggiPlay, Everest, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, Jacks Club, Playzia, InOut, PatePlay, EGT Digital, Barbara Bang, Clawbuster, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Dreamspin, Ka Gaming.
SpinJo Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 4 bonuses from SpinJo Casino in our database, including:
75% up to $1,500 and 100 extra spins
100% up to $1,000 and 100 extra spins
50% up to $1,000 and 50 extra spins
50% up to $1,500 and 50 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Hollycorn N.V.
Operator
Hollycorn N.V.
Established
2024
Estimated annual revenues
> $1,000,000
Casino Bonuses
SpinJo Casino bonuses
Browse all bonuses offered by SpinJo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of SpinJo Casino
This is a place to share experience with SpinJo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Terrible predatory withdraw system that's basically a scam. They say I need to wager 3x my deposit before withdrawing but then say it's way more than that I need to wager so it will be endless and I won't make it. This site is a scam and I would stay far away. Customer service is also bad and do not care.
Lots of games
Demo mode
Terrible deposit and withdraw system, have to wage x3 even without bonus before withdrawing and took 2 days for them to respond to the request
There are better casinos don't play here and get your money locked
Site constantly crashes
SpinJo Casino
Hello Jonferno,
Thank you for your feedback. We are sorry to hear about your frustration regarding the wagering requirements and the technical issues you've encountered.
Standard AML (Anti-Money Laundering) regulations often require a deposit turnover, but we understand how a 3x requirement and delayed responses can be frustrating. We are also concerned to hear about the site stability issues you mentioned, as we strive to provide a smooth gaming environment.
Please reach out to us via our support email at support@spinjo.com so we can look into your account and the specific crashes you experienced. We value your input and would like to help clarify any requirements or technical hurdles.
So many providers, top support, everything reliable
Good welcome bonus! Fair terms and conditions!!
Super viele Provider Top Support alles zuverlässig
Guter Welcome Bonus Faire AGBS !!
Top Casino
Top Casino
Top support
Top Support
Top Provider
Top Provider
Withdrawal within a maximum of 72 hours via bank e-wallet!
Auzahlung Maximal 72 Stunden bei Bank E Wallet sofort !
SpinJo Casino
Hello scatterjoe,
Thank you for the fantastic review! We’re happy to hear you found our platform reliable, enjoyed the welcome bonus with fair terms, and had a great experience with our support team. We appreciate you highlighting our wide range of providers and fast withdrawals.
This site along with it's sister sites have in their T&Cs that withdrawals could take 48 or 72 hours depending on the site, but I have noticed that no matter what your withdrawal will be approved right at the maximum time. If the site says it can take UP TO 48 hours, you will get it in exactly 48 hours, and same goes for 72. I find that very odd, and when I asked support they said they weren't sure why that would happen. Seems like they wait the maximum available time to see if people will cancel their withdrawals.
Great selection of games
Lots of bonuses
24/7 chat
Customer service is not good
Unfair bonus rules sometimes
Withdrawal times are a lie
SpinJo Casino
Hello Kegsey,
Thank you for your feedback and for sharing your experience.
Withdrawal timeframes are listed as maximum processing periods, and some requests do take the full 48 or 72 hours due to verification and payment checks. There is no intention to delay withdrawals, and we’re sorry if this was not clearly explained by support. We also take your comments about customer service and bonus rules seriously and are always looking to improve.
If you’d like us to look into your experience in more detail, please feel free to contact our support team by email at vip@spinjo.com and we’ll be happy to assist.
Depositing the $75 was a breeze, and I felt completely safe linking my card. The support agent who helped me was fantastic - they were really patient and got everything sorted out quickly. I had a great time trying out the different slots and spending my time here.
fast deposits
fun to play
SpinJo Casino
Hello TWright41
Thank you for the great feedback! We're thrilled to hear you had a smooth deposit experience and enjoyed the slots. Our support team will be happy to know they made a positive impact!
Didn’t expect much when I signed up, but this site really surprised me. The games are super fun and smooth, and even on my phone, everything works perfectly. I love how the bonuses actually feel rewarding. I’ve already withdrawn a couple of wins and they came fast. Support helped me once within minutes too. Feels like a trustworthy place to play for sure.
fun games
surprising rewards
SpinJo Casino
Hello Tugendhat24,
Thank you for your wonderful feedback! We’re thrilled to hear you’re enjoying the games, smooth mobile experience, and quick withdrawals. It’s great to know our bonuses and support team have made your time with us even better!
Honestly, I wasn't fussed when I joined, but this place is choice! The games are smooth and actually pay out. My first withdrawal was super quick, which sealed the deal for me. It's now my one and only spot.
great game
super quick payouts
SpinJo Casino
Hello Taneti52,
We’re so glad to hear you’re enjoying the games and had such a smooth withdrawal experience! It’s awesome to know we’ve become your go-to spot, and we’ll keep working hard to make sure every visit feels just as rewarding. Thanks for choosing us!
Casino disaster, you can't withdraw money from this casino. When you want to withdraw money, they want everything from you, and when you send them everything you have, take a picture of your card, do KYC, it's still not right, for all other casinos it's ok but they ask for more, you send them all the pictures of Mifinity for payment, that your account and IBAN are all visible, and then when you see that you have no way of saving your own money that remains with them, you keep playing until 0. Guru can send you all the pictures of my card and Mifinity that I sent them so you can see that everything is fine, I sent it all to the casinos and everyone said it's fine now. And as for the RTP, when you want to withdraw money, it decreases to 10%, you won't win anything more.
Katastrofa od kazinoja,iz ovog kazinoja nemožte podiči novac.Kad budete htjeli podiči novac oni od vas hoče sve,i kad jim pošalješ sve šta god postoji,slikate karticu,obavite KYC opet nije u redu,za sve druge kazinoje je o.k a oni traže još,pošalješ jim za izplatu Mifinity sve snimke,da je vaš račun i IBAN sve se vidi,evo i onda kad vidiš da ti nema spasa za svoj vlastiti novac koji ostaje njima igraš dalje sve do 0.Guru mogu vam poslati sve snimke moji kartia i mifinity šta sam jim poslo pa če da vidite da je sve u redu,to sam sve poslao kozinojima i svi su rekli sad je u redu.A šta se tiče RTP,kad budete htijeli diči novac on se smanjuje na 10% više nečte osvojiti.
Nothing
Ništa
Payment
Izplata
RTP
RTP
SpinJo Casino
Dear rile15,
Please note that the verification process (KYC) is required for your safety and to comply with regulations. If you're having trouble, please contact us directly via email: vip@spinjo.com - we’re here to help resolve it as quickly as possible.
Won off a free no deposit bonus and was expecting a seamless withdrawal experience like other casinos under Hollycorn NV. However after making the mandatory minimum deposit of $30 (your bonus winnings must be withdrawn separately at this point because you need to wager the deposit x3) I can now see that there can be no real expectations of receiving your winnings quickly. Support is no help just cites the terms and conditions.
In their defence, withdrawals are processed manually and must go through security and AML checks among other things however I strongly recommend you as a player make receiving your funds quickly the #1 priority in your choice of destination to do your gaming. There are a huge number of sites that place that as their main priority and will treat your time and money with the respect it deserves.
For these reasons I highly recommend you pick a different casino that will not leave you waiting. This has been my experience and I update my reviews if something changes.
Huge game selection
Fast verification
Slow withdrawals
General copy/paste replies from support
Dismissive support
SpinJo Casino
Dear Gary.Winters89,
Thank you for your feedback. Please note that withdrawals are processed as quickly as possible For any assistance or concerns, feel free to contact us directly at vip@spinjo.com and we will be happy to help you.
Nice casino site! After many deposits and chats, unfortunately, the gaming experience is no longer enjoyable! Minimum deposit for bonuses is too high! Unfortunately, it's not a pleasant experience!
Casino Seite Schön! Nach vielen Einzahlungen und Chats Leider kein Spielvergnügen! Mindesteinzahlung für Boni zu Hoch! Leider kein schönes Erlebnis!
Games
Spiele
Live chat always waiting times up to 20-30 minutes
Live chat immer Wartezeiten bis zu 20-30 Minuten
Verification a horror
Verifizierung ein Horror
Employees do not read documents correctly
Mitarbeiter Lesen Dokumente nicht Richtig
Bonuses can never be combined with sales
Boni kann man nie Umsätzen
Play time Maximum 10 minutes
Spielvergnügen Höchstens 10 Minuten
Questionable minimum deposit for bonuses
Fragwürdige Mindesteinzahlung für Boni
RTP
RTP
SpinJo Casino
Dear ferenzano,
Thanks for your feedback. For any issues or help with bonuses, verification, or chat, please contact us at vip@spinjo.com — we’re here to assist you!
I would like to share my experience with the casino, as I have been waiting for a refund of my deposited funds for three days. Unfortunately, I haven't received any confirmation or credit yet, even though the deposit has already been made. It's frustrating to wait so long for clarification, especially when it comes to financial matters. I hope the casino resolves this issue quickly and makes the outstanding payment promptly. Transparency and prompt communication are very important in such situations to maintain customer trust.
ch möchte meine Erfahrung mit dem Casino teilen, da ich seit drei Tagen auf die Rückerstattung meines eingezahlten Geldes warte. Leider habe ich bisher keine Bestätigung oder Gutschrift erhalten, obwohl die Einzahlung bereits erfolgt ist. Es ist frustrierend, so lange auf eine Klärung zu warten, vor allem wenn es um finanzielle Angelegenheiten geht. Ich hoffe, dass das Casino dieses Problem schnell löst und die ausstehende Zahlung zeitnah erfolgt. Transparenz und schnelle Kommunikation sind in solchen Situationen sehr wichtig, um das Vertrauen der Kunden zu erhalten.
They can talk a lot of shit and frustrate you
viel scheisse erzählen können die gut und einen frustrieren
I have been waiting for my deposit via LTC for 3 days. Something seems to have caused an error. I am always put off and should send all the codes and I am still at 0 AFTER 3 DAYS
Ich warte seit 3 Tagen auf meine Einzahlung Per LTC irgendwie soll etwas ein fehler verursacht haben werde immer nur vertröstet und sollte schon sämtliche codes schicken und stehe immer noch auf 0 NACH 3 TAGEN
I think there is little emphasis on satisfying a customer
denke hier wird wenig wert darauf gelegt ein Kunden zufrieden zustellen
SpinJo Casino
Dear Skittlez,
Please know that we are committed to fair play and customer satisfaction. For faster assistance, kindly contact us via email at vip@spinjo.com so we can resolve this issue promptly.
I wasn't expecting to win big with my $100 deposit only. T'was my luck then since I won $430! Got to withdraw my winning in less than 48hrs!! No other greater than this..
quick and easy withdrawals
it is my lucky day
SpinJo Casino
Hello Taera78,
Thank you for sharing your amazing experience! We're thrilled to hear that you turned your $100 into $430 and enjoyed a fast, hassle-free withdrawal. Congratulations on your big win—here’s to many more lucky days ahead!
I don't usually win big, but Spinjo Casino treated me well this time. Started with $25, played some poker, and somehow cashed out $600. Payout came through in about 36 hours, and Sarah from support answered all my questions. Definitely one of the better casinos I’ve played at
Support is helpful
SpinJo Casino
Hello VasquezMich22,
Congrats on your big win! We're glad you had a great experience and that Sarah from support was able to assist you. Fast payouts and great customer service are what we aim for! Hope your luck continues—happy gaming!
Wasn’t expecting much with my small deposit, but I got my $50 turn to $500 in 30 minutes. The bonus was great, and I withdraw it quickl.No weird rules, no delays just my winnings in my account without any stress. Definitely sticking around!
SpinJo Casino
Hello PhilipBarnett0303,
Wow, amazing win! We're glad you enjoyed the bonus and had a smooth withdrawal. No hassle, just winnings—exactly how it should be! Thanks for sticking with us!
Great casino! Recommend it. Good customer support . Especially Mr. David the vip manager. He always has a treat in store for you and very helpful!
Been playing at the casino for over a year. Never had any big issues
Mr. David the VIP manager is excellent
Fast withdrawals
Fast support
Cant Find anything negative to say
SpinJo Casino
Deaer tlding99,
Thank you very much for your wonderful review 😊 We are delighted to hear that you have had such a positive experience with us over the past year. We are especially pleased to see Mr. David mentioned for his exceptional support - he really goes above and beyond for our VIP players!
Fast withdrawals and responsive customer service are something we pride ourselves on, so it's great to know they've met your expectations. If you ever need anything, we're here for you. Thank you again for your kind words and for recommending us - your loyalty means everything to us!
Kind regards, The SpinJo Team
Deaer tlding99,
Tusen takk for din fantastiske anmeldelse 😊 Vi er glade for å høre at du har hatt en så positiv opplevelse med oss i løpet av det siste året. Vi er spesielt glade for å se Mr. David nevnt for sin eksepsjonelle support - han gjør virkelig alt for våre VIP-spillere!
Raske uttak og responsiv kundeservice er noe vi er stolte av, så det er fantastisk å vite at de har innfridd forventningene dine. Hvis du noen gang trenger noe, er vi her for deg. Takk igjen for de vennlige ordene dine og for at du anbefalte oss - din lojalitet betyr alt for oss!
I like this casino because of the good vibe and all the fun games i come over. I love the friendly and quick response customer service and loyalty program is really good
Good welcome bonus and loyalty program
24/7 customer service
Fun games
Easy deposit and withdraw
Good web design
SpinJo Casino
Hi karstenkarlsen4,
Thanks for the wonderful review! We are happy to hear that you enjoy the fun games, friendly customer service and our loyalty program. It's great to know that the easy deposit and withdrawal process, along with our 24/7 customer service, has made your experience even better.
We greatly appreciate your feedback and look forward to continuing to provide you with a fantastic and enjoyable casino experience!
Best regards,
The Spinjo team
Hei karstenkarlsen4,
Takk for den fantastiske anmeldelsen! Vi er glade for å høre at du liker de morsomme spillene, den vennlige kundeservicen og lojalitetsprogrammet vårt. Det er flott å vite at den enkle innskudds- og uttaksprosessen, sammen med vår døgnåpne kundeservice, har gjort opplevelsen din enda bedre.
Vi setter stor pris på tilbakemeldingene dine og ser frem til å fortsette å gi deg en fantastisk og fornøyelig casinoopplevelse!
I really like the site, the graphics are worth it, the games have a good RTP
Mi trovo veramente bene con il sito la grafica merita,giochi con rtp buona
Fast and secure withdrawals
Prelievi rapidi e sicuri
The site crashes every now and then
Il sito ogni tanto fa crak
SpinJo Casino
Dear nicocruccas,
Thank you for sharing your feedback! 😊 We are thrilled to hear that you like the site's graphics, game selection and high RTP, as well as the fast and secure withdrawals - your positive experience means a lot to us.
We are sorry to hear that the site occasionally crashes and appreciate you bringing this to our attention. If you encounter any problems, please contact us at and we will do our best to assist you!
Thank you for choosing us and we hope to bring you even better gaming moments in the future!
Best regards, The SpinJo Team
Caro nicocruccas,
Grazie per aver condiviso il tuo feedback! 😊 Siamo entusiasti di sapere che ti piace la grafica del sito, la selezione di giochi e l'alto RTP, così come i prelievi veloci e sicuri: la tua esperienza positiva significa molto per noi.
Siamo spiacenti di sapere che ogni tanto il sito si blocca e apprezziamo che ce lo abbia fatto notare. Se riscontrate qualche problema, contattateci all'indirizzo vip@spinjo.com e faremo del nostro meglio per assistervi!
Grazie per averci scelto e ci auguriamo di potervi offrire momenti di gioco ancora migliori in futuro!
Overall playing here is fine, games work as they should. I find it funny that RTP drops significantly every time after withdrawal, but it is a game of chance. Support is quite useless, but they were helpfull when KYC documents were processed. When it comes to withdrawals everything falls apart as they take forever to process your winnings and also suport feeds you some story about many players winning and finance department doing every process by hand (if you believe that), if you ask me it is a classic casino play to make a player cancel his withdrawal. Overall it is fine to play here if you have the nerves to wait for your funds and talking with useless support. Many better casinos out there.
many games
good interface
no lagging
useless support
withdrawals take at least 3 days, support always has lies about players winning big as the reason for taking it so long etc.
they dont seem to mind braching their own terms and conditions especially when it comes to meeting a withdrawal deadline
bonus system is quite bad, they give you some free spins on the worst slot in the history of gaming (0,1€ bet which is a joke)
cashback is also quite bad and there are only 2 levels
SpinJo Casino
Hey xrtex1,
Thank you for sharing your feedback!
We're glad to hear that you enjoy the variety of games and smooth interface!
We understand your concerns about the withdrawal process and support experience, and we're sorry that it didn’t meet your expectations.
We strive to process all transactions as quickly as possible, and we appreciate your patience!
To ensure the security and accuracy of the transactions, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.
Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
In case you need any assistance, please do not hesitate to contact us!
I have a win of 6000 euros to withdraw, but because I had a bonus with it, my withdrawal was cancelled and all the money is gone. Bonus is max bet 5 euros. What I didn't know: If you buy free spins that are more than 5 euros, your money is gone. The stakes are up to 100 euros per spin. For some it is less but this is also very good. The other withdrawal without a bonus of 4000 euros was permanently cancelled because the account was not verified. (According to them!) I had all the green ticks in every category they wanted. A concession for the deposits I had made was rejected. Only a 20€ bonus.
Conclusion: Anyone who wants to have a long payout period or who wants to avoid paying out large sums is very welcome here.
If these things were not present, or if there had been a compromise, I would have given a very positive result despite the long waiting time. Kind regards
Ich habe ein Gewinn von 6000 Euro zum Auszahlen, weil ich aber einen Bonus mit drin hatte würde meine Auszahlung storniert und das ganze Geld ist weg. Bonus ist max bet 5 Euro. Was ich nicht wusste. Wenn ihr Freispiele kauft die 5 Euro überschreiten ist schon euer Geld weg. Die Einsätze sind bis 100 Euro pro spin. Bei einigen auch weniger aber dies ist auch sehr gut. Die andere Auszahlung ohne Bonus 4000 Euro würde permanent storniert, weil das Konto nicht verifiziert war. (Laut deren Aussage!) ich hatte alle grünen Haken bei jeder Kategorie die sie wollten. Ein entgegen kommen für die Einzahlungen die ich getätigt hatte wurde abgelehnt. Nur ein 20€ Bonus.
Fazit. Wer Lust auf lange Dauer der Auszahlung hat oder größere Summen per trösten von nicht Auszahlen hat. Der ist hier sehr herzlich willkommen.
Wären diese Sachen nicht vorhanden, oder ein entgegenkommen hätte ich trotz der langen Wartezeit ein sehr positives Ergebnis gegeben. Mfg
Many games
Viele Spiele
Multiple deposit methods
Mehrere Einzahlungsmethoden
Long payout period
Lange Auszahlungsdauer
Low withdrawal limit
Geringer Auszahlungslimit
Long verification time
Lange Verifizierungsdauer
SpinJo Casino
Hello David,
Thank you for sharing your experience with us. We apologize for the frustration and inconvenience you've experienced regarding the withdrawal and bonus terms. We understand that clear communication about our policies is essential, and we're sorry to hear that this was not the case for you.
After reviewing your account, we can see that your cashout was unfortunately rejected, and the winnings were voided due to a breach of our Bonus Terms and Conditions. We understand it can be disappointing if you weren’t aware of the maximum bet amount tied to the bonus. Please note that most casinos have similar rules, and it’s essential to review the Terms and Conditions when registering to avoid such issues.
The bonus rules, including the maximum bet and verification requirements, are in place to ensure fair play, but we understand they can be frustrating if not fully understood. We are constantly working to improve our communication and the clarity of our terms to avoid such situations.
Please reach out to our customer support team for further assistance at vip@spinjo.com. We would like to review your case and see if there is anything more we can do to help resolve these issues.
Thank you for your feedback, and we appreciate your understanding.
Payout very slow I don't think the slot has very little RTP
Auszahlung sehr langsam Vom Slot halt ich nicht steckt sehr wenig RTP
Good Welcome Bonus
Gute Willkommen Bonus
Very large game selection
Sehr große Spiel Auswahl
Processing withdrawal takes 72 hours
Auszahlung zu bearbeiten dauert 72 Stunden Stunden
RTP is below average
RTP ist unterdurchschnittlich
SpinJo Casino
Hey jaafarmustafa32,
Thank you for sharing your feedback. We appreciate both your positive comments and your constructive criticism.
We’re glad to hear that you enjoyed our welcome bonus and the wide selection of games we offer. We strive to provide a diverse and enjoyable gaming experience for all our users.
We understand that waiting for your withdrawal can be a bit frustrating.
To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.
Also, please keep in mind that we do not have influence when it comes to international transactions and sometimes it might take a little bit longer.
However, please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
All our games operate on a random number generator (RNG) system to ensure complete randomness and fairness. This system is carefully maintained and regularly reviewed to uphold industry standards and ensure every player has a fair chance of winning.
If you have any other concerns or suggestions, please feel free to share them with us. We value your input and are committed to making improvements based on feedback from valued players like you.
Some people share stories to help others and some do this to help themselves. I am sharing my story to help you. I rely heavily on CasinoGuru to determine which online casinos to enjoy my time at. Sometimes we win and sometimes we lose but I will not hate on a casino because I lost a lot of money. I will, however, take the time to recognize a casino that I have had an excellent experience at. For starters, Spinjo has a very well set up site that allowed for a quick and easy self serve upload of documents to verify ID. Upload your government issued ID, proof of address, payment method with the caveat of contacting customer support to verify your phone number. You are then off to enjoy your time at the casino. Spinjo has The best of live games, new games from top brands, and classic slots. Withdrawals are the fastest that I have seen and ranged from 2 days to a few hours. What Spinjo could do better on are the withdrawals which are limited to $2k per day and 5k per week. Also, the bonuses are great but the play through requirement of 50X is very unappealing. Nevertheless, Spinjo is a solid contender in the casino market. That was my story.
Easy verification
Great customer support
Super fast withdrawals
Huge selection of games
Bonus play through
Low withdrawal limits
SpinJo Casino
Hello Omnistylz,
Thank you for your wonderful review! We're thrilled you had a great experience with us. Your kind words inspire our team to keep providing top-notch service.
We would also like to thank you for your feedback, as we are always aiming to be better!
If you have any other suggestions or need assistance, feel free to reach out. We look forward to welcoming you back soon!
Its a Hollycorn brand. I have good standings with them (Crocoslots, Boho Casino, Slots Gallery etc) But for a fully verified account i think the withdraw time should be alot quicker. Im using other casinos and for a fully verified i get a withdraw from 1 - 24 hours. UPDATE : Got the withdraw, took 76 hours.. Im playing at other casinos that does it withing hours, so maybe not more here
Good game selection, easy payments with Mifinity, good bonuses, good wager requirement and fast livechat. Also not to many good games banned with bonus money.
Slow withdrawls. They say on their site that most withdrawls is 0 - 24hours. I have now been waiting 71 Hours (withdraw with mifinity, fully verified).
Only 2500 $ withdrawl per week. Pretty low
SpinJo Casino
Dear Jokkemann85,
Thank you for sharing your feedback with us. We are happy to hear that you had a positive experience with our game selection, payment methods and customer support.
We appreciate your detailed comments and are pleased to know that parts of our service have met your expectations. To ensure that your transaction is secure and accurate, our withdrawal process consists of several steps, including verifying your identity and processing the payment through our system. While processing times may vary, these steps are industry standard to ensure everything is handled correctly and securely. Rest assured that we work hard to process all withdrawal requests as quickly as possible and that your funds are safe, so don't hesitate to contact us if you need any assistance!
With kind regards, The SpinJo Team
Kjære Jokkemann85,
Takk for at du deler din tilbakemelding med oss. Vi er glade for å høre at du har hatt en positiv opplevelse med spillutvalget, betalingsmetodene og kundestøtten vår.
Vi setter pris på dine detaljerte kommentarer og er glade for å vite at deler av tjenesten vår har innfridd forventningene dine. For å sikre at transaksjonen din er sikker og nøyaktig, består uttaksprosessen vår av flere trinn, inkludert verifisering av identiteten din og behandling av betalingen gjennom systemet vårt. Selv om behandlingstiden kan variere, er disse trinnene standard i bransjen for å sikre at alt håndteres korrekt og sikkert. Du kan være trygg på at vi jobber hardt for å håndtere alle uttaksforespørsler så raskt som mulig, og at pengene dine er trygge, så ikke nøl med å kontakte oss hvis du trenger hjelp!
The selection of games and the design of the website are good, as you would expect from Hollycorn Casinos. Everything is very solid. Verification was quick and easy. Unfortunately, withdrawals take a very long time compared to other casinos in the group. I had won €4,000 and wanted to withdraw it. You can only withdraw €2,000 per day, so I had to split the withdrawal into two transactions. My first request was rejected after more than 80 hours and I was asked to choose a different withdrawal method. Of course, it then took another 54 hours until the withdrawal was confirmed and I received the money. For me, it was the last time I played there. There are enough casinos that process withdrawals within 1-2 hours or at least the next day.
Die Spieleauswahl und das Design der Website sind gut, so wie man es von Hollycorn Casinos kennt. Alles sehr solide. Die Verifizierung ging schnell und problemlos. Leider dauern Auszahlungen im Vergleich zu anderen Casinos der Gruppe sehr lange. Ich hatte 4.000€ gewonnen, die ich auszahlen wollte. Pro Tag kann man nur 2.000€ auszahlen, also musste ich die Auszahlung auf zwei Transaktionen aufteilen. Meine erste Anfrage wurde nach über 80 Stunden abgelehnt mit der Bitte eine andere Auszahlungsmethode zu wählen. Natürlich hat es danach nochmal 54 Stunden gedauert, bis die Auszahlung bestätigt wurde und ich das Geld erhalten habe. Für mich war es das letzte mal, dass ich dort gespielt habe. Es gibt genug Casinos, die innerhalb 1-2 Stunden oder zumindest am nächsten Tag die Auszahlung bearbeiten.
Good selection of games,
Gute Spieleauswahl,
Good website design
Gutes Design der Website
Payouts take a long time
Auszahlungen dauern lange
The chat was not always available
Der Chat war nicht immer verfügbar
SpinJo Casino
Dear Rfx1991,
Thank you for your detailed feedback. We are happy to hear that you liked our game selection and the design of our website and that the verification process went smoothly.
We understand your frustration with the withdrawal process and apologize for the delays you have experienced.
We want to assure you that we always do our best to process withdrawals as quickly and securely as possible!
Please be assured that we are continually working to improve our services and value your suggestions. Your feedback helps us improve the overall experience for our players.
If you have any further questions or need assistance, please do not hesitate to contact us. We thank you for your understanding and for sharing your experiences.
Best regards, The SpinJo team
Lieber Rfx1991,
vielen Dank für Ihr ausführliches Feedback. Es freut uns zu hören, dass Ihnen unsere Spielauswahl und das Design unserer Website gefallen haben und dass der Verifizierungsprozess reibungslos verlief.
Wir verstehen Ihre Frustration über den Auszahlungsprozess und entschuldigen uns für die Verzögerungen, die Sie erlebt haben.
Wir möchten Ihnen versichern, dass wir immer unser Bestes tun, um die Abhebungen so schnell und sicher wie möglich zu bearbeiten!
Bitte seien Sie versichert, dass wir kontinuierlich an der Verbesserung unserer Dienstleistungen arbeiten und Ihre Anregungen zu schätzen wissen. Ihr Feedback hilft uns dabei, das Gesamterlebnis für unsere Spieler zu verbessern.
Sollten Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir bedanken uns für Ihr Verständnis und für die Mitteilung Ihrer Erfahrungen.
The RTP may be a coincidence, but it was good. KYC is also quick. The support contact is also very responsive and it is a casino full of good things so far. However, withdrawals are a different matter.
P.S 20240603 I was able to withdraw about $2,000 safely. However, the account was disabled. I am hated by this casino group .
good rtp
any games
quick response support
Very slow （now 3days but still)
SpinJo Casino
Dear mmgg33441,
Thank you for your review. We are glad that you were happy with the RTP, we are happy with the fast KYC process, and we are happy with the responsive support team. However, we are really concerned about the issues with withdrawals and account deactivation.
We never want to cause trouble to our players. Could you please tell us more about your account and the issues you are facing? Our team is committed to resolving this situation quickly and ensuring that your concerns are addressed.
I made a boost deposit to win 200% + 200 FS, I received the bonus but the spins don't work in BRL currency, when I access the game the currency is automatically changed to EUR, I spoke in chat and they switched to another game that also doesn't work in BRL, And they don't want to solve it, they could simply add a game where the currency works, but it doesn't! I don't recommend playing here due to the lack of resolution!
Fiz um depósito de boost, para ganhar 200% + 200 FS, recebi o bônus porém os giros não funcionam na moeda BRL, quando acesso o jogo automaticamente a moeda é mudada para EUR, falei no chat e mudaram para outro jogo que também não funciona em BRL, E não querem resolver, poderiam simplesmente adicionar um jogo que a moeda funciona, mais não funciona! Não recomendo jogar aqui devido a falta de resolução!
Bonuses with problems
Bônus com problemas
Problems with delayed resolution
Problemas com resolução demorada
SpinJo Casino
Dear Leandro,
Thank you for your feedback and we are very sorry to hear that you had issues with your bonuses!
After reviewing your case, it appears that there shouldn’t be any issues with your free spins bonuses at this time.
If you’re still experiencing any problems or have any concerns, please let us know. We’re here to assist you and will do our best to resolve any issues you may encounter.
What can you say, the casino overlay looks good, the offers are also okay.
All hacksaw gaming games are missing.
I deposited €25 with a 100% bonus, managed to request a €1000 withdrawal.
The verification took less than 3 minutes.
But now we come to the problem, the casino advertises fast payouts but it takes almost 80 hours to pay out, which is not only very slow but also a stalling tactic in the hope that I will cancel my payout, which of course I don't do and never will .
Sometimes you can reach a supporter in 2 minutes, sometimes only in 2 hours. The answers you get are standardized answers that are just copied and pasted.
If you can process withdrawals faster.
You Will Get a better rating!
Nice welcome bonus
fast verification
very slow payout
copy&paste answers
SpinJo Casino
Hello AleKing44,
Thank you for taking the time to share your detailed review with us. We're pleased to hear that you appreciate the casino layout, offers, and quick verification process. We strive to provide an enjoyable experience for all our players.
I understand that waiting for your withdrawal can be inconvenient.
Our withdrawal process involves multiple steps to guarantee both security and accuracy. These steps include identity verification and thorough processing through our system.
Rest assured, we are handling your withdrawal request as swiftly as possible, and your funds are completely secure.
Regarding the availability and responses of our support team, we apologize for any inconvenience caused. We aim to provide timely and personalized assistance to all our players. Your feedback is valuable, and we will work on improving our support response times and the quality of our responses.
Please provide your full details at vip@spinjo.com and we'll be in touch shortly!
A lot of slots, a lot of providers, very nice design and that's it no more positive thing. Absolutely the worst place to play. RTP on this casino is around 0%. All my deposits were eaten without any chance to get back. I've made a few deposits that cost 1000$ in three days and cant get back ever damn 1$. I'm disappointed with this one because that's my worst casino experience in my life.
Impossible to trust in any casinos now with places like that.
A lot of slots
Providers
Very bad RTP
Impossible to win
SpinJo Casino
Hello dvk12,
Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciate the variety of slots, providers, and the design of our site. However, we are deeply concerned about your overall experience.
We understand how frustrating it can be when you don't see any returns on your deposits. Our games are designed with Random Number Generators (RNGs) to ensure fairness, and while outcomes can vary greatly, your experience sounds particularly disappointing.
We take your feedback seriously and would like to investigate this matter further to ensure everything is functioning correctly. Please provide us with more details about your account and deposits at vip@spinjo.com so we can review your case.
Your trust is important to us, and we want to do everything we can to restore your confidence in our services. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue.
Best regards, The SpinJo Team
Safety Index explained
Safety Index of SpinJo Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinJo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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