The Casino at the first time looks pretty good, but after playing a bit you can see its bad sides. Glitchy design, no 24/7 customer support, slow cashout.
But it has different providers and games.
Dear Luisaa,
First of all, we would like to thank you for your comment. For a young casino (and sports betting) operator like us, it is very important to get feedback from our players, as we look to develop and improve our products and services in the future.
We are sorry to hear that the website design did not meet your expectations. This is the first version of our website and will be modified over the next month based on the feedback we have received.
In terms of withdrawal, we inform you that all requests made by our players are processed very quickly, within 48 hours maximum. Once validated, if you have used fast methods, you will receive it on your accounts within a few hours.
Regarding our customer support, we are available 7 days a week from 10:00 – 00:00. If you need to reach our support department outside of these hours, you can send an email to support@casinozer.com and you will always get a response within 24 hours.
Thank you once again for your review and have a great day.
Kind regards,
The Casinozer team