HomeComplaintsPlayFast Casino - Player’s account has been blocked after making a deposit.

PlayFast Casino - Player’s account has been blocked after making a deposit.

Amount: €468

PlayFast Casino
Safety Index:Very low
Submitted: 20 Dec 2023 | Case closed : 30 Jan 2024
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

9 months ago

The Complaints Team had clarified that they could not assist the player in that case. The casino had blocked the player's account only after his balance had been depleted. As per the casino's Terms and Conditions, it had reserved the right to close an account at its discretion, particularly when the balance reached zero. Consequently, the player's complaint had been rejected.

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Private
11 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
11 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
11 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
10 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
10 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
10 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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