Lucky Tiger Casino - Player’s struggling to withdraw his winnings.

This online casino is not legit. I spent hundreds of dollars to be told they never received my request for redemption. Once I told them I would report their site, they said they finally seen my request paperwork but it would take another 3-5 days to approve. Next, they stopped my from depositing money on my account, and said it was because I threatened a bad review. Don't say I didn't warn you!

Dear Charles,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Do I understand correctly that your account hasn’t been verified yet, hence, you can’t withdraw your funds?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Charles,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.