Juice Bet Casino - Player has not received a promotion.

Total Scam don't waste your time if you try them be careful I tried to get a 2 different proms that was on the websites main page not a third party but the actual casinos page and it kept saying invalid so upon chatting with an agent he informed me that both promos had expired and that it had to be an old page but if I could screen shot the promo he could see about validating it so I did he tried to say that page doesn't come up any more so I took another screenshot circling the date n time he still tried to argue with me so I stayed either vlcredit the promo or delete my account not thinking they were going to delete the account so before i could take a screenshot of our. Convo and post it if need be like I planned he replied ok the a few moments went by I began to type so what will your decision be but before I finished he replied deleted and it closed me out without being able to revisit the page shitty casino and super shady i wouldnt waste my time hope this helps someone thanks

Dear kettlehutcody1,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem.

It's important to note that each casino has its own unique bonus policy and reward system. A bonus is essentially a gift from the casino, and it's up to the casino to determine if you qualify for it and what rules apply.

If you're unable to activate this type of bonus, there is likely a specific reason for it. However, we do not investigate these reasons further and we cannot compel casinos to provide specific bonuses to you.

Please, let me know if there is anything else I could help you with, otherwise, I will be forced to close this complaint. Thank you for your understanding.

Best regards

Veronika

Dear kettlehutcody1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.