GGBet Casino - Player’s struggling to complete account verification.

This casino is shit, the verification is just a joke, Photo holding ID plus a paper with your email, I've sent the photo several times and they failed a bunch of son of a bitch thieves, I had to change the 300 in currency and punch in the c * of them, bunch of rubbish

Dear Junior388,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please understand that KYC is a very important and essential process, during which the casino makes sure that the money is sent to the rightful owner. As they don't have the luxury of being able to physically see all of the players and check their identification and documents, this is the only way gambling establishments are able to complete the verification procedures. None of the serious and licensed casinos takes KYC lightly and it might take a few working days to complete this thorough process.

Have you been informed what specifically seems to be a problem in verifying your account?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Hello Junior388

According to our records, your account is fully verified.

Can you please confirm?

Thank you in advance!

Kind regards

Checked after I lose my mind and play casino dr 10 reais to lose money??? Checked even though I haven't walked anything else after being refused one last time?? I sent a photo 9 times and the whole *** and now without sending anything and verified ?? Simply the worst casino, all you had to do was ask for a picture of me hugging my parents, you can un-verify this account and I won't play at this casino anymore

Do I understand correctly that you have played down your funds already?

Dear Junior388,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.