Hello, dear player! We apologize for the inconvenience you're experiencing and understand your frustration regarding the delay in processing your withdrawal. A 31-day wait is certainly not the experience we aim to provide, and we’re sorry for the lengthy verification process. Please rest assured that we are working to improve our procedures to avoid such delays in the future.

If you need further assistance or an update on your account, our support team is available 24/7 to help resolve the issue as quickly as possible. Thank you for your patience.

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