The player from New York had won almost $3000, but after a $50 deposit for verification, he was unable to withdraw his winnings. Despite successful account verification and multiple attempts to contact the casino, the player received no satisfactory response. Our team had attempted to facilitate communication between the player and the casino, but the casino remained unresponsive. We recommended the player to contact the Curaçao Antillephone N.V., the casino's licensing authority, for further assistance. Due to the lack of cooperation from the casino, we marked the complaint as 'unresolved'.
The player from New York had won almost $3000, but after a $50 deposit for verification, he was unable to withdraw his winnings. Despite successful account verification and multiple attempts to contact the casino, the player received no satisfactory response. Our team had attempted to facilitate communication between the player and the casino, but the casino remained unresponsive. We recommended the player to contact the Curaçao Antillephone N.V., the casino's licensing authority, for further assistance. Due to the lack of cooperation from the casino, we marked the complaint as 'unresolved'.
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