ForumGeneral Gambling DiscussionStill waiting and it's been about 7 weeks!

Still waiting and it's been about 7 weeks!

2 years ago by trpevskik
|
8165 views 25 replies |
|
1 2
2 years ago

I signed up with TrueBlue, which then changed to azurehand and now gogo room, and I've deposited heaps and finally won a little and now I'm waiting over 6 weeks and it hasn't even been approved!

My brother on the other hand has been waiting over 10 weeks! So it's getting a little worrying now

trpevskik
2 years ago

Hello,

I can see that TrueBlue casino has closed, but could not find the Azurehand nor Gogo Room (some kind of VIP room maybe?)

Kindly share links to both so we can check those sites. Thank you.

To the withdrawal, in which casino did you submit it, please? What was the last information from the casino regarding your withdrawal?

I just fear that if the casino is closed now and the withdrawal has not yet been approved, no one will approve it now. 🤔


trpevskik
2 years ago

Hey me too!!! I have a pending withdrawal from 15th July and it hasn't progressed at all!! Same as u, was true blue, then azurehand and now the gogo room.

Smurfin123
2 years ago

Hello,

maybe you can share those links, please? It would be pretty useful at the moment.

I would like to ask you the very same questions, though:

To the withdrawal, in which casino did you submit it, please?

What was the last information from the casino regarding your withdrawal?

2 years ago

The pending withdrawal is from the gogo room. The last information was the same as any other day... it's been noted that you've waited longer than expected, it's been escalated, please be patient and we're sorry for the inconvenience. Same shit, different day.

Smurfin123
2 years ago

You start off in True Blue casino and after a win or 2 you get "promoted" to Azure Hand and then after another couple small successes they "VIP" you again to The Gogo Room. But then, as I've just discovered, if you have a win they basically strip you of any privileges, remove ability to use any form of bonus and drag out the withdrawal process that long that you hopefully just give up and go away.


https://www.thegogoroom.com

Edited by author 2 years ago
2 years ago

I am new in this forum. I have some questions about this forum. These questions are shown below😉😉:

https://casino.guru/forum/general-gambling-discussion/still-waiting-and-it-s-been-about-7-weeks

If anyone has information about this thread. Please guide me below. I am very confused about that😢 😢 .

2 years ago

The pending withdrawal is from the gogo room. The last information was the same as any other day... it's been noted that you've waited longer than expected, it's been escalated, please be patient and we're sorry for the inconvenience. Same shit, different day.

2 years ago

Hello,

I was afraid of this. Seems like the Gogo Room is a VIP room only, no one can directly register there. Furthermore, the True Blue Casino has closed according to our research.

I'd recommend submitting a complaint, at the moment I'm not sure whether it is technically possible to do so in case of a closed casino. I will ask our Complaint Team tomorrow and let you know.


2 years ago

there are many other casinos, here you can also find a lot of slots and have a good rest after a hard day

Edited by Radka 2 years ago
Reason: Forbidden link
Karina111
2 years ago

Exactly, check it all 😉:

Online Casinos

Games

Bonuses

Guide

2 years ago

You start off in True Blue casino and after a win or 2 you get "promoted" to Azure Hand and then after another couple small successes they "VIP" you again to The Gogo Room. But then, as I've just discovered, if you have a win they basically strip you of any privileges, remove ability to use any form of bonus and drag out the withdrawal process that long that you hopefully just give up and go away.


https://www.thegogoroom.com

2 years ago

Hello and sorry for the delay.

If you have not received your winnings yet, kindly submit the complaint please (click/tap this link), I was told that you should be able to choose an option that you can't identify the casino, this is the proper way in this case. Kindly explain what has happened, both VIP rooms included. We will try to help you.

2 years ago

I signed up with TrueBlue, which then changed to azurehand and now gogo room, and I've deposited heaps and finally won a little and now I'm waiting over 6 weeks and it hasn't even been approved!

My brother on the other hand has been waiting over 10 weeks! So it's getting a little worrying now

2 years ago

Hello and sorry for the delay.

An update from our Complaint Team:

Kindly submit the complaint please (click/tap this link), I was told that you should be able to choose an option that you can't identify the casino, this is the proper way in this case. Because The True Blue is now closed. Kindly explain what has happened, both VIP rooms included. We will try to help you.

Radka
2 years ago

fileYeah I already done that the other day. 5 days ago.

Edited by author 2 years ago
Smurfin123
2 years ago

Oh, I have missed that one 🙂.

Was not sure whether the complaints work with closed casinos.

Good luck with that 👍


trpevskik
2 years ago

Have you had any luck with your cash out yet mate?

trpevskik
2 years ago

Hello,

your complaint is about to be closed due to your inactivity. Kindly get in touch here.

Radka
2 years ago

https://casinogurubg.com/forum/bonusi-i-promocii/whatsapp-%e2%80%a6%e2%80%a6%e2%80%a6%e2%80%a6--4915125827357#post-33554

Block the user



DjDero
2 years ago

Hello, this post was already deleted.

Thank you for your concern.

Smurfin123
2 years ago

filei have the emails that show upgrade from Azure hand

djkingy79
2 years ago

filefile

1 2

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news