8 months ago
as
Dodgy as. Never won anything at all and then when I asked to close my account they said sorry we can't do that as you are a valued customer!! What the actual..
I will never play with these guys again
Dodgy as. Never won anything at all and then when I asked to close my account they said sorry we can't do that as you are a valued customer!! What the actual..
I will never play with these guys again
Spin Samurai Casino
8 months ago
Hello, trpevskik
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Our dedicated team is here to assist you and ensure that your experience with us is nothing short of excellent.
Once again, we apologize for any inconvenience caused and hope to have the opportunity to regain your trust and continue providing you with top-quality gaming entertainment.
Sincerely, SpinSamurai Casino
We sincerely apologize for the frustration you've experienced with our services.
Regarding your comment about never winning, it's important to note that the Return to Player (RTP) percentage varies across different games, and while winning streaks can fluctuate, our games are designed to be fair and provide an enjoyable experience for all players.
We're truly sorry to hear that you're considering closing your account. As a valued customer, we always strive to address any issues or concerns you may have. We constantly work on improving our services and welcome any feedback you may have to help us enhance your gaming experience.
We would like to encourage you to reach out to us again either via our chat support or through our email address: support@spinsamurai.com
Our dedicated team is here to assist you and ensure that your experience with us is nothing short of excellent.
Once again, we apologize for any inconvenience caused and hope to have the opportunity to regain your trust and continue providing you with top-quality gaming entertainment.
Sincerely, SpinSamurai Casino
