Never get wins on slots. Ever. Used a $25 deposit bonus for spins with max withdrawal of $150 and after depositing the game was unavailable so after telling them this numerous times and waiting on chat for an hour they say they can't add spins on a different game and instead give me $3 bonus that needs $75 playthru with max withdrawal of $15. WTF?????
Well... wow, what a disappointment this site is. Yeah sure they give away free spins aplenty but if you plan on cashing out anytime before Christmas be prepared for what I can only describe as pure frustration and bewilderment. We all know some casinos stall over paying out a half decent amount but $35 and 3 weeks later still nothing???! Give this joint a miss. Account verification is like pulling teeth and chat staff all act like it's their first day and they've never been born before.
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Wager free bonuses
Verification is a joke
Withdrawal a bigger joke
Staff have no clue
No emails sent from them you can reply to, you hafta go on the site and fill out a contact form instead
Here we are with another casino that's definately a taker and not a giver. Deposit is easy but cashing out is a nightmare! $500 minimum for bank transfer withdrawal. If you didn't Deposit with crypto you can't withdrawal with crypto regardless if you have previously. Then they 'temporarily' close your account while they process the withdrawal. Bloody scammers.
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Heaps of deposit options
Cashing out is like pulling teeth
Staff don't give a s**t about helping you, they just handball it to someone else
Don't bother with this scammer of a site. Yet another "casino" that will gladly take your money but find any excuses known to man, and some not known to man, to avoid paying winnings. Their excuse for me was I 'broke the rule about irregular play because I had approximately 20ish spins on slots at $5 a spin that were 25% of the deposit amount of $20. I used a 200% match bonus and had over $3 700 to wager.... Thats right, $3 700. It took hours and hours to finally successfully wager a near impossible amount to get some winnings just to have it stripped due to "irregular play." I've deposited numerous times here and never come close to completing their ridiculous wagering. Read the conditions and it doesn't say I broke a rule but that the casino "may consider it irregular play and has the right to void winnings." Sounds like a loophole. Regardless of my previous squeaky clean play record here they flat out said no winnings. Well the chat staff Zoe said... apparently chat staff have the power to review play now and treat customers like sh%t and shatter dreams without batting an eye lid. Oh but she offered me "cashback" as a consolation prize for the inconvenience of snatching $1000 from my cheering hands. Sketchy, unclear rules and impossible wagering make for a less than desirable casino experience. Save your money folks. These guys don't give a rats about you, only your money. Zero stars.
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Positive these guys shouldn't be in the casino business but rather the scamming business.
Positive you will be left with a very bad taste in your mouth from being patronised by staff
Impossible wagering of bonuses
Unfair "rules" that definately cannot be negotiated no matter how much of a strict follower of T's & Cs you are. You make an honest mistake and they'll make you feel like a criminal.
So many inconsistent grey areas.
They have the power, you have no chance if you even look at a grey area. No wiggle room whatsoever
Mostly for my experience deposit bonuses didn't activate with the deposit and had to be manually added by staff which is a pain in the arse because the 20 daily spins part would never automatically add to your account, had to contact staff every dayfor them to manually do it. I was lied to by 2 separate staff on cash out limit of my bonus saying $75 limit. Then found out when I contacted support about cash out methods there was actually no limit on cash out!!! Man!! 2 separate staff said I can cash out with ltc as I used it for deposit then finance team said no, use bank transfer which comes with a whole new set of drama! It's a bloody crypto casino!!!! Honestly this casino isn't worth the hassle to do anything!! Staff don't give a sh@% either! Pretty sure I have PTSD from this circus of a casino.
Thank you for taking the time to share your feedback with us! We would like to apologize for such an experience that you had.
As you know, on the deposit page, there is a function that allows you to get deposit bonuses automatically. We would like to advise you to check it by this link: https://www.21bit.com/en-au/account/deposit If that function is off, the account won't be getting a deposit bonus, therefore it can be added manually. Moreover, if the bonus code was put misspelled or with lower letters, or the required amount is less than the bonus requires - these are the most common reasons why the deposit bonuses don't come in. But don't worry, you will be educated on how to enable this bonus issuance. Also, as indicated in the Terms and Conditions, the maximum winnings, as well as withdrawal limits for no-deposit free spins are 75 AUD. (GENERAL BONUS TERMS AND CONDITIONS, item 6). https://www.21bit.com/en-au/terms-and-conditions
Ideally, it is recommended to use the same deposit method for withdrawals. This ensures a smoother and more convenient transaction process. However, there may be certain circumstances where you might be requested to use an alternative withdrawal method. Such cases could arise due to various factors, including technical limitations, regulatory requirements, or specific policies set by the platform or service provider.
We are always ready to oversee things deeper, and your situation isn't an exception. Send us your full name and account email, and we'll look into your case to help you with this matter. You may use the email - support@21bit.com or you're more than welcome to reach us via Live chat. Our Support Team works 24/7.
This casino has got to be the winner of my worst casino experience in the world. Ever! Talk about rigged!! Cool welcome bonus if you're happy to take away 5x deposit bonus. Back in February i used it's first deposit crypto bonus and had no luck there. Tonight i redeemed second deposit bonus, thought to myself nah, might win big then be spewing cos $160 was my max winnings and so cancelled the bonus before starting play. Well! I've never seen 40 AUD disappear quicker in my life ever!! Not once did my bet go over $1 and it took literally 3 minutes to disappear. Never will this sham of a site be seeing my cash again. Don't be fooled by the sticky no wager bonus. Don't know about you but I kinda aim to win and withdraw more than I deposit. Since it was a clean deposit I thought I'd ask for cashback or a free bonus or something. She suggested try the tournaments or reward points.... I wasn't playing long enough to earn any rewards let alone place in a tournament!!! I feel so unsatisfied. I coulda made 2 $20 deposits elsewhere and at least had more than 3 minutes fun. Zero stars for DepositLose casino 👎👎👎
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Positive you will lose your money
The whole experience was so negative it left me angry, disappointed and feeling like an idiot to be taken advantage of
Games that have different names than what they do elsewhere Hot 88 or Fire 88...?
Stay away from this casino! They are happy to take your money but when it is time to pay winnings it is a long and painful process. They put you as V.I.P and then treat you like sh#t drawing out the withdrawal process so long that you hopefully just give up and move on. I have waited 6 weeks for a pay out in the past and am now 2 months into another withdrawal process. This casino includes True Blue, spinoasis, Azurehand and the Gogoroom. Same casino but different rooms/V.I.P. Scam scam scam. Spend your money elsewhere, don't donate your cash to these crooks!
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Only positive about this is there are none.
Everything from playthru being near impossible to them changing the rules
V.I.P means nothing like very important person... more like the opposite
Full of hot wind when asked to explain why they're ripping you off
