21bit Casino Review

The player from Finland couldn't log into the account after requesting a withdrawal of 443.50. There had been no update on the status of the withdrawal. We sought further details from the player to better understand the situation and extend the resolution period. However, the player did not respond to our inquiries. Consequently, we could not investigate further and had to reject the complaint.

The player from Australia deposited $20 and won $218. 21bit casino then confiscated her winnings, reducing her balance to $75, allegedly due to a 'no deposit bonus' condition. This was despite it being her 4th deposit into the account. The player is seeking reimbursement of $143 in winnings. The complaint was rejected as the player stopped responding.

The player from Poland, who regularly deposited and withdrew in LTC cryptocurrency, experienced a website error that prevented him from withdrawing 2 LTC. Despite trying different browsers and devices, the issue persisted. The casino's payment department's response was delayed and unhelpful. The player had not used any bonuses and stated it was a real money deposit and winnings. After some time, the player managed to order the payment and withdraw without any error. The player confirmed that the issue had been successfully resolved and the cashout was received as usual. Consequently, we closed the complaint as 'resolved'.

The player from Australia requested a withdrawal, but it was rejected by the casino. The casino asked for additional verification documents, which the player believes are unnecessary as they have already shared their banking and personal details. The complaint was rejected because the player didn't respond to our messages and questions.

A player from Chile has been blocked from accessing the casino website, stating that visitors from his country are not allowed. Despite numerous attempts to contact support, he has not received a response for nearly 15 days. The player's account is unverified and funds are still on the platform. The complaint has been closed as resolved because the casino confirmed the player's identity and transferred the remaining balance to them.

The player from Australia is having trouble withdrawing his winnings due to a conflict between his preferred method of crypto withdrawal, which was initially approved by support staff, and the financial team’s insistence on bank transfer. Moreover, the bank transfer option isn’t user-friendly for Australian systems. The complaint was resolved as the player received the payout.

The player from Brazil registered at 21bit casino with a registration bonus of 20R$. After meeting the wagering requirements and accumulating 1,000R$, they requested a withdrawal but did not receive any response through live chat or email. After sending multiple emails, their account was deactivated without any explanation. The complaint was rejected because the casino provided evidence confirming the player had created multiple accounts and thus abused the no-deposit bonus.