Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 140)

Would have been fun to know who these 2 are 🙂

Haven't really been any refunds in quite long time though, has it?

But people don't seem to be reading more than like 1-2 or two comments, see something about about refunds mentioned and think they can get all their money back.

Like been said many times, refunds are not the win here, the win here is to learn how casinos are abusing payments, acting like criminals, money laundering, etc. And hopefully (probably not), this will make anyone think one step further and stop playing at these casinos. We are all just sponsoring criminals, Russians, and other trashy people to live a life of luxury.

Invest in yourself instead of giving your money away.

I wouldn't hold your breath 🙂

I am actually surprised they haven't taken it down yet, considering that 99% of guru's income comes from being affiliated with all kinds of casinos.

Playing at these casinos is essentially supporting organized crime. Nothing else. You are dealing with the dirtiest individuals imaginable. The verification and payment processes are excessively long, and your money often ends up with unknown companies. There is a glaring lack of responsible gambling measures. These unlicensed casinos represent the worst aspects of the industry, including fraudulent activities, poor security, and no player protection.

After 15 years and untold amounts of losses to these crooks, I finally realize that they are, always have been, and alway will be scams. It's embarrassing to have come to this realization.

Fighting back by challenging their shady payment practices is fair play, so long as you are honest. But, shady payments is only tip of the iceberg and, by themselves, do not scratch the surface as to why these casinos are scams. In fact, you can have shady payment practices and still run an honest casino.

The cancellation of winnings for any reason they can contrive is the wildest and most crooked part of the scam. What I resent the most, and am most embarrassed about, is how they gaslight the player. You win, they don't pay you, and they act like you have done something wrong.

Here's an example of why this is so problematic. Suppose, for arguments sake, you enter the wrong zip code by accident when you sign up. You play on the site and lose $1000. Then, you make one more deposit and get lucky hitting for $2000. You request a withdrawal, submit your paperwork. They notice you used the incorrect zip code when you signed up, and say, for security reasons, that your wins are nullified because of this.

The issue with this example is, 1) many of us have had similar experiences for equally as minor or insane reasons and, 2) this means that you were never really gambling at all with the first $1000 you lost because there was never the possibility of winning as any win would eventually be disqualified. So, you did not get the service you paid for, every dollar you deposited was always going to be forfeited.

If these casinos were operating in the US, they would be subject to a massive class action lawsuit for such practices. They are scams.

Yea, exactly. There is 0 protection against this.

That is why it feels so good to have stopped the gambling on all these shit casinos, over 30 days now without playing and 0 interest to continue. My block on my Swedish license even passed and I just re-blocked myself. so that¨s also nice. I was never extremely gambling addicted, just very bored a lot of the times, but I think it was just an evil cycle that now is broken finally.

I sleep better, I feel better, I save more, I have more to spend on myself. Everything is just better.

I second what you’re saying. I put in two complaints to casino guru regarding two Curacao casinos on here and both times they favoured the casinos. Both instances were cases of where the two said casinos had allowed me to become fully KYC verified allowed me to deposit only to be told when requesting withdrawel I was from a restricted country and this was not possible. Casino Guru sided with the casino ( NINECASINO).

I then reported it to their licensing authority and I was refunded my deposits instantly yet casino guru made me feel I was in the wrong. 🤔

Right. And how many people from your country have made deposits, lost, and never knew they were never getting paid if they won? It is a despicable business practice.

It is totally scandalous and we are being set up to lose

Absolutely insane if this is true. Did casino.guru know you were playing from a banned country and the casino still took your money. The casino was in a win win situation and still got it right. I have a hard time believing this, and I absolutely do not mean that you are lying. Can you link this case?

They have stopped paying. You are too late to jump aboard the boat. Unfortunately. Hope it wasn't a lot of money for your sake

Astropay says payments that have gone through cannot be refunded.

this is what they said:

"It doesn't matter where the money has been placed as long as it has been credited to the casino"

Yes, you can send it to terrorists, drug cartels, etc.. Then it's perfectly fine and legal.. it's only illegal when they send the money to you. Then you will have your accounts suspended and will be investigated by the authorities. If you want to be successful, you have to be a criminal

casino.guru needs to protect their business.

Just like askgamblers. As soon as you get too critical in your reviews of a casino, the review get's deleted.

It's not really surprising, but everyone should be aware of it.

It is one thing to leave bad reviews as it can be dramatized a bit by the player and we all experience and see things differently. I can buy that!

But judging in the casino's favor when even the casino itself has gone against its own rules is quite gut-wrenching. Then maybe you shouldn't offer such a service! But that's also just what I think.

I dare to disagree with what you write. If we protected the casinos like that, then we wouldn't have to have any resolution center and we wouldn't try to help the players at all, because according to your logic, we would be fighting each other, isn't that right?

We try to approach things fair and square and do not take sides with anyone.

In terms of reviews, each one is dealt with by a dedicated team, I'm one of the people who handles user reviews, and we certainly have procedures in place to resolve them. So when a review is rejected for something, there's always a reason given. We don't have a problem with a negative user review, but it has to have meaningful value as well. To give an example, if a player describes that they were dissatisfied, withdrawals took a long time, KYC was difficult to handle, support was not helpful, games had low RTP according to the player, and various other things are fine. However, if he comes into the game saying that he put $100 into the casino and didn't win anything, this review is pointless as it is not relevant and informative at all. 

So that's it from my side.