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youssf's complaints

Our verdict Other

DrakeBet Casino - Player's self-exclusion request has been ignored.

Closed Submitted: 16 Mar 2025
Disputed amount: ??
Safety Index 5.7 Below average
Our verdict Insufficient evidence from player

MrWest Casino - Player was able to play despite an active self-exclusion in the partner brand casino.

Closed Submitted: 03 Feb 2025
Disputed amount: €3,900
Safety Index 6.2 Below average
Our verdict Case closed

Forzabet.live Casino - Player's account has been closed without refund.

Resolved Submitted: 29 Dec 2024
Disputed amount: €1,775
Safety Index 8.0 High
Our verdict Case closed

LT Casino - Player’s account violation leads to deposit issues.

Resolved Submitted: 14 Dec 2024
Disputed amount: €4,000
Safety Index 7.1 Above average
Our verdict Other

Heats Casino - Player demands answers after account mishandling.

Closed Submitted: 30 Nov 2024
Disputed amount: €2,175
Safety Index 7.9 Above average
Our verdict Case closed

Instaspin Casino - Player's winnings have not been credited to his balance.

Resolved Submitted: 14 Feb 2024
Disputed amount: €3,917.5
Safety Index 4.8 Low
Our verdict Uncertain case

Heybets Casino - Player is demanding a refund due to country restriction.

Unresolved Submitted: 21 Aug 2023
Black points: 811
Disputed amount: €6,818
Safety Index 0.7 Very low
Our verdict Unjustified complaint

JackTop Casino - Player's asking for a deposit refund.

Closed Submitted: 27 Apr 2023
Disputed amount: €1,000
Safety Index 3.2 Very low
Our verdict Unjustified complaint

Flush Casino - Player's requesting a deposit refund.

Closed Submitted: 27 Feb 2023
Disputed amount: 65.632 mBTC
Safety Index 8.3 High
Our verdict Unjustified complaint

Player is requesting his balance to be restored.

Closed Submitted: 10 Jan 2023
Disputed amount: €8,500
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