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OverviewBonusesUser reviews32Safety Index explainedDiscussion33Payment methods31
Heats Casino Review
Our expert casino review team has carefully analysed Heats Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Although Heats Casino scored an Above average Safety Index of 7.9, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Carry on reading our Heats Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index of Heats Casino – Is it fair and safe?
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Heats Casino Terms and Conditions as part of our review of Heats Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Based upon our estimates and collected information, we consider Heats Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, no relevant casino blacklists include Heats Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
In our comprehensive review of all relevant aspects, Heats Casino has attained an Above average Safety Index of 7.9. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Note: To the best of our knowledge, Heats Casino is associated with 1 other online casino. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Heats Casino. This connection has resulted in an increased Safety Index.
Heats Casino Terms and Conditions
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Heats Casino during our review.
Player complaints about Heats Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We have found no relevant complaints about this casino.
Heats Casino user feedback and reviews
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
The user satisfaction feedback of Heats Casino shared by 32 users has resulted in an Excellent User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Heats Casino company data and licenses
Heats Casino is owned by ANJ OF GOLD LIMITED and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Heats Casino has a gambling license issued by Anjouan Gaming in Comoros.
Win and withdrawal limits, payment options
Heats Casino accepts deposits via 31 payment methods. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, iDEAL, PaySafe, Bitcoin (BTC), Bank transfer, ApplePay, Instant Bank Transfer, SEPA, SPE, MiFinity, Interac, Google Pay, Rapid Transfer, Revolut, Jeton, Jetonbank, PIX, Ripple (XRP), Litecoin (LTC), Binance Coin (BNB), Tron (TRX), Tether (USDT), Ethereum (ETH), USD Coin (USDC), Dogecoin (DOGE), Bitcoin Cash (BCH), Cardano (ADA).
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 1,000 per day
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Heats Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
Japanese
24/7
German
24/7
Finnish
24/7
Italian
24/7
Korean
24/7
Danish
24/7
French
24/7
Turkish
24/7
Chinese
24/7
Hindi
24/7
Polish
24/7
Norwegian
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Heats Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Heats Casino to be good.
Slots and casino games at Heats Casino
Heats Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 41 casino game providers are available. This includes Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Realtime Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Habanero, Spinomenal, Booming Games, MrSlotty, Prospect Gaming, Turbo Games, Lucky Streak, Skywind Group, Spinmatic, Spribe, OneTouch, Gamzix, Mobilots, 3 Oaks Gaming, Urgent Games, Winfinity, Mascot Gaming, SlotMill, Triple Cherry, Vivo Gaming, 7Mojos, Hacksaw Gaming, Print Studios, Amusnet, PGsoft (Pocket Games Soft).
Heats Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Heats Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our Heats Casino bonuses page.
Browse all bonuses offered by Heats Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(32)
User reviews of Heats Casino
This is a place to share experience with Heats Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I had one of the worst experiences I've ever had at this casino. I deposited over €400, mostly without bonuses, and even managed to win a few small amounts on my last deposit. Then I noticed that this casino is connected to Deloro Casino because the server numbers for the games are the same. I wagered over €1000 on the game Christmas Carol by Pragmatic Play and couldn't win a single decent amount. Unfortunately, I haven't been able to withdraw any money from this casino yet, and I can't comment on that either. The support team is acting strangely, and after a withdrawal from Deloro Casino and closing my account, I started receiving promotional emails from this casino. Now I understand why: they opened my account without asking any questions, and I was able to deposit... A very questionable casino that I suspect of manipulating the games.
Ich habe in diesem Casino eine der schlechtesten Erfahrungen gemacht die man in einem Casino da machen kann. Ich habe hier über 400 € eingezahlt meistens ohne Bonus und konnte bei meiner letzten Einzahlung sogar ein paar kleine Gewinne erzielen. Dann ist mir aufgefallen dass das Casino mit dem deloro Casino verbunden ist da die Server Nummern von den Spielen die gleichen sind. Ich habe über 1000 € Einsatz in dem Spiel Christmas Carol von pragmatic play gespielt und ich konnte damit keinen anständigen Gewinn erzielen. Eine Auszahlung konnte ich leider in diesem Casino noch nicht tätigen und kann dazu auch nicht sagen der Support verhält sich komisch und nach einee Auszahlung bei deloro Casino und geschlossenem Konto bekam ich werbemails von diesem Casino und weiß jetzt im Nachhinein wieso das so war man hat mein Konto ohne Nachfragen geöffnet und ich konnte einzahlen... Sehr fragwürdiges Casino den ich unterstelle die Spiele zu manipulieren.
Many games
Viele spiele
VPN allowed
VPN erlaubt
No support
Kein Support
End the chat if you have questions or complaints.
Bricht bei Anfragen und Beschwerden den Chat ab
Responsible gaming is not present.
Verantwortungsvolles spielen nicht vorhanden
Minimal bonus, inadequate VIP level points
Wenig Bonus, VIP Level Punkte mangelhaft
Does not respond to emails
Antwortet nicht auf E-Mails
Purchased bonuses using points will not be credited.
Gekaufte Bonusse mit Punkten werden nicht gutgeschrieben
They're messing with the RTP, so I can't win. The game doesn't work properly, and even though they said they accepted credit card deposits, they didn't. They asked me to leave a great review, so I gave them a negative review. I can't win when I play here, so I'll go elsewhere.
They're messing around with RTP and customer support is rubbish.
RTPいじっている とりあえずゴミ カスタマーサポートがゴミ
Heats Casino
Dear butei241001,
Thank you for taking the time to share your feedback. We value transparency and fairness above all, and for this reason, we believe it is important to clarify several points regarding your claims and the activity recorded on your account.
After a detailed internal review, we can confirm the following:
• Your total deposit amounted to €16. All gameplay conducted on your account was processed normally, without any irregularities, delays, or malfunctions. Every game available on Heats Casino is provided by certified third-party developers whose software and RNG systems operate independently of the casino. This means that Return to Player (RTP) percentages are fixed and cannot be adjusted, manipulated, or influenced by us under any circumstances. Any suggestion that the casino is "messing with RTP" is factually incorrect and technically impossible.
• Regarding your credit card deposit attempt: Credit card availability depends entirely on the issuing bank and the regulations in each specific country. In your region, credit cards are not supported. This does not reflect any mistake or refusal from our side. Despite this, your account still has access to over 10 alternative deposit methods—all fully functional, widely used, and displayed clearly in the cashier section.
• About the compensation request: You contacted our support team and requested €10,000 in compensation for losses coming from a €16 deposit. Such a request cannot be approved under any regulatory, operational, or responsible gaming policy. All compensations and refunds must follow strict internal and industry-standard guidelines, and it would be inappropriate and non-compliant for us to grant such an amount.
• Regarding your statement about reviews: At no time did our team ask or pressure you to leave a positive or "great" review. We encourage players to share honest feedback based on their genuine experience, whether positive or negative. Your review—positive or not—is entirely your decision, and we fully respect that.
We understand that losing in casino games can be frustrating, but it is important to remember that all outcomes are determined by independent RNG systems and cannot be influenced by any operator. Suggesting intentional manipulation is not aligned with the certified and audited nature of the games nor with the factual record of your account.
Heats Casino is committed to maintaining a transparent, fair, and secure environment for all players. If you have any further questions or require assistance with available deposit methods, verification, or gameplay information, our support team is available 24/7 and will be pleased to help.
Has great games here, verification was easy but took 24 hrs to approve, when it came to withdrawal i put it thru and within 3 mins it was in my account. Great casino
signed up and few days ago to test some alternative casinos and slowly built up a balance (no bonus used) where its stands at €53,000, tried to withdraw and requested verification (not a problem as all casinos request this) went onto chat as wanted to know what my withdrawal limits would be and its €1000 a day (not the €10k as per casino guru so will need a edit) account remains not verified and reached out to CS a few times and been told they would speed it up (now 48hrs) , at this rate it will take 53 days of consecutive withdrawals to fully withdraw. The chat is very friendly and available all the time, seems a nice casino with a nice selection of games and higher table limits which suit my play, hoping they can verify ASAP so that I can start the withdrawal process
Never verified my account , received emails to say bet more and chat stated bet more to move up the verification ladder (I have all the chats) even had a email from them saying im in 5th place for a competition which isn't listed on their site. Based on receiving the chat that I should bet more to get verified quicker its predatory in nature and clear that with large wins they will stall they maybe ok for small wins, they asked me to wager more, my response was I had already wagerd €200k and my name was on the big win list for week, day and month! they didn't reply to that, I sent the ID they requested (passport and selfie (selfie holding passport))
I don't play at many casinos that give issues, I do check on here and trustpilot to do my due diligence, I decided to play it away doing silly bets whilst having the reverse bets covered on a different trustworthy casino,, lost all the amount on heats and made a little on the other site, I will just stick with the casinos I normally play at, its been a interesting period to test a few casinos and never in my time of playing online have I ever come across, play more to get verified quicker
This casino is a thief I have always played here I have deposited a lot of money my last deposit was 50 EUR for revolut but it was pending I questioned the casino I presented the proof of payment they blocked my account and they do not return my deposit I have already written an email to support and no response I sent everything the proof the account statement beware of these thieves
Este Casino foi um ladrão sempre joguei aqui depositei muito dinheiro o meu último depósito foi 50 EUR pela revolut mas ficou pendente questionei o casino apresentei o comprovativo de pagamento bloquearam a minha conta e não me devolvem o meu depósito já escrevi um.email para o suporte e sem resposta mandei tudo o comprovativo o extrato de conta cuidado com estes ladrões
This casino has many different games, and if you are lucky you can win big! All sessions for me here were with profits! I would recommend this casino to try for all kind of casino games!
I've been playing for a long time and have been lucky. I passed the verification once and it was enough. They payout without any delays. Cool welcoming bonus. I am very pleased
First time checking this casino I got a big sign-up bonus (150% if I remember) and on my first try I had a great profit. A few moments later the money was in my bank, without need to insist or ask when it would come, It happens a lot in other casinos. Great service and fast
First of all, I'd like to express my sincere praise for Heats Casino. By far the best online casino I've ever played at! So far, I've registered at about 100 different online casinos. When it came to withdrawals, almost all of them were a pain. They requested photos that required four arms, etc., etc. What rubbish was served up to me when I asked. In principle, there is a contradiction in that no proof of payment is required! If a 15-year-old gets his father's credit card, he can start gambling. Back to Heats Casino: You don't have any of that here. The RTP is high, and it shows! There is no nonsense being told in the chat, the interaction is friendly and honest. The verification runs smoothly. If you request a withdrawal, the money will be in your account in less than 10 minutes. It's really fun to play there, and especially fun to win because you have nothing to fear as a result. This casino has a completely different agenda; here the customer is king!
Vorab erst mal mein ausdrückliches Lob für das Heats Casino. Das mit Abstand beste online Casino in dem ich je gespielt habe! Bisher war ich in ca. 100 verschiedenen Online Casinos registriert. Wenn's dann zur Auszahlung ging, haben sie fast alle faxen gemacht. Es wurden Fotos angefordert für die man 4 Arme benötigt usw. usw. Was wurde mir da bei Nachfrage ein Müll aufgetischt. Grundsätzlich besteht sowieso ein Widerspruch darin, das bei Einzahlungen keinerlei Nachweise gefordert werden! Wenn ein 15 Jähriger an die Kreditkarte seines Vaters kommt, dann kann er loslegen mit dem Spielen. Nochmal zum Heats Casino: Hier hat man alles dieses nicht. Die RTP. ist hoch, und das merkt mann auch! Ich Chat wird kein schmu erzählt, der Umgang ist freundlich und ehrlich. Die Verifizierung läuft problemlos. Beantragt man eine Auszahlung, ist das Geld in nicht mal 10min. auf deinem Konto. Es macht wirklich Spaß dort zu spielen, vor allen Dingen macht es Spaß zu gewinnen da man nichts in Folge dessen zu befürchten hat. Dieses Casino verfolgt eine ganz andere Agenda, hier ist der Kunde König!
I'v played at alot of casinoes, and there is always something you don't like about every casino. Played at those with the least dislikes 😅 can be to high wager requirements, or bad transparency, like hidden requirements on bonuses where you feel cheated by the Casino. Can't tell you how many casinoes that operates in a sneaky way that leaves you feelingen thats they are hassling you.
At Heats casino, the live support is very friendly and genuine, open and fast and they actually answers your questions 😅 and leave you feeling that they want you to have a good time and experience. Instead of give you a standard auto respons, which does not actually answers your questions 😅😅 No hidden agenda, able to play on every slots while bonus is active is huuuge +, often with 10x max payout while the most casinoes have 5x max cashout.
Think I have testet well above 100 casinoes, and this is the first Casino that scores highly on everything for me 🤩 not one thing I whish was different yet.
I Highly highly recommend this casino to everyone 🥰
This Casino is something else 🤩
Instant witdrawl
Fast and friendly service
Very good selection of slots
No forbidden slots while bonus is activate
And good bonuses with fair wager requirements
And if you have been unlucky, they give you free bonuses 🤩
I played with a 150% first deposit bonus! I got €2,000 and was able to wager it! The live chat was very good and friendly! I have €900 to withdraw, but I have to wait for verification before I can withdraw! I don't know how long that will take! My suggestion for improvement would be faster verification times! Otherwise, a really good casino where you can have fun!
Ich habe mit 150% Bonus Ersteinzahlung Gespielt! Kam auf 2000 Euro und konnte Umsetzen! Der Live Chat sehr gut und Freundlich! Habe 900 Euro zur Auszahlung, man muss aber auf die Verifizierung warten bevor man Auszahlen kann! Weis nicht wie lange das dauern wird!? Mein Verbesserung Vorschlag schnellere Verifizierungszeiten! Ansonsten ein Wirklich sehr gutes Casino wo man Spass haben kann!
Really cool sister site. Has a nice and simple desgin. Very good deposit and withdrawals with Revolut. Had most of the providers and support helped me contact a VIP manager. Very helpful team and nice community.
I really liked the energy in this casino. Has a super simple layout and cool features. The referral program is nice, I have already sent a few of my friends and basically make free money. Support is helpful. Will continue playing here
It was just an amazing experience. i lost a bit of money, havent had any luck, then struck a jackpot and cashed out in no time. its so refreshing to finally play at a casino where everything runs smooth.
just the most awesome support, literally instant cashouts, like i press a withdrawal button and instantly get a notification on my phone, lots of best providers, imo one of the best casinos out there.
the only thing im missing on this casino is the Relax provider. razor shark and money train are missed.
Had a great experience in this casino for the first time trying it out. Had a very nice conversation with the support and had some nice luck while playing. Instant withdrawals which i LOVE and is rare to find. Will continue to play here as long as they keep up this great service!
The worst customer support I have ever experienced. Unfortunately, the chat can't solve anything and everything is forwarded to a department that can't answer the simplest questions within 5 weeks.
Der schlechteste Kundensupport, den ich je erlebt habe. Der Chat kann leider nichts lösen und alles wird an eine Abteilung weitergeleitet, die es nicht schafft innerhalb von 5 Wochen die einfachsten Fragen zu beantworten.
I am extremely dissatisfied with my experience at Heats Casino. Over the past several weeks, I have been trying to resolve an issue involving a tournament dispute, but the level of customer support and transparency has been appalling.
1. Broken Promises: I was given a timeframe of 72–104 hours for a response from the compliance team, but that deadline has come and gone multiple times without any meaningful updates.
2. Unresponsive Compliance Team: Despite numerous follow-ups, I have received no direct communication from the compliance team, only vague reassurances from customer support. This lack of accountability raises serious concerns about the casino’s professionalism.
3. Failure to Provide Requested Information: My repeated requests for basic documentation, such as tournament terms and chat history, have been ignored. This lack of cooperation is both frustrating and unacceptable.
4. Access Issues: I was forced to use a VPN to access the live chat feature, and despite not logging in, the system somehow recognized me. This raises significant privacy and data security concerns under GDPR regulations.
5. Poor Customer Support: The support team consistently repeats the same scripted responses, with no effort to provide actionable solutions. Promises to escalate the matter or prioritize my case have not been followed through.
Heats Casino's handling of this situation reflects poorly on their commitment to customer satisfaction, transparency, and compliance. I strongly caution others against using this platform until they demonstrate better practices.
I will be escalating this matter to relevant licensing authorities and regulatory bodies, as well as seeking legal assistance if necessary. My trust in this casino has been completely eroded.
This is my new favorite site, I have had an excellent experience here,it has everything I look for in a casino,fast withdrawals, non sticky bonuses,easy to navigate with lots of he games I like.The customer support has been fantastic, I don't get the feeling that my questions are a bother to customer support workers unlike some other sites.I have had a great experience here and Natalia from customer support is a gem.
This casino has pleasantly surprised me with the speedy withdrawals,non sticky bonuses and a lot of my favorite games.I find it is easy to navigate and find everything I need.
So overall site is easy to navigate and great selection of games. Unfortunately I had issue where my deposit was 960£ that I never wanted to deposit. It is really difficult to determine what went wrong .Deposit didn't go trough, my bank wasn't helpful at all BUT let me tell you that casino customer services did their best to reassure me that funds will be returned. They contacted me multiple times to discuss and solve this issue with me . I wish British casinos would take some lessons from this casino . I made my first widrawal of 830 £ , there was little fee deduction but in 10 seconds funds were in my bank . 😮❤️ I'm willing to take that deduction if widrawal is instant rather than waiting and hopping to see money. 👌 Again big thanks to customer services team as I honestly freaked out when over 900£ left my bank , money hasn't arrived back but I was reassured this will happen 3-5 days from incident. I can't really say anything negative about this casino . Also verification was complete after like 5 minutes and fully verified unlike other places .5 * from me and I definitely recommend this site .
I've tried several online casinos, but this one is really good! It offers so many payment methods that it's like a bank, with instant withdrawals, yes instant, I asked for a withdrawal and it arrived in my account in seconds, and an endless selection of games, from slots to live games. The support is fantastic, fast, efficient and super friendly. And the RTP is so generous that on my first deposit I was able to withdraw twice as much! I highly recommend it
Já experimentei vários cassinos online, mas esse aqui é muito bom! Oferece varios métodos de pagamento que parece até um banco, com saques instantâneos, sim instantâneos pedi um saque e chegou na minha conta em segundos e uma seleção de jogos interminável , e tm de tudo de slots a jogos ao vivo. O suporte é fantástico ,rápido, eficiente e super amigável. E O RTP é tão generoso que no meu primeiro depósito já consegui sacar o dobro! Recomendo demais
Saw it on the new casino section and decided to give it a try. Fun casino overall with good support and instant withdrawals. Missing one of my favorite providers but overall great for me so far. Nice VIP program as well.
Overall it's a great casino. Fastest withdrawals I have ever experienced in my life after I made a good win.
I think that it can improve with some tools for responsible gaming but it is run very well. If I want to set a limit they do it instantly and the support is very helpful.
This to me is the most important which is why I am happy. Nice work.
Been playing here a few weeks with quite a number of deposits this morning I hit a jackpot tried to withdrawal but could only withdraw £600. On to live chat to be informed that's my daily withdrawal limit yet no mention of this in the terms and conditions and for this reason my time here is finished. Just be careful folks 👍
I'm loving it, the live chat support has always been helpful to me since I started playing here (1 week ago). I didn't have any issues per say, but I always ask about bonuses and the live chat always are very prestative. I was able to make one withdrawal so far, it was instantly credited to my account. Overall, I'd say thats a really good casino, and they only have been around for a short period of time.
What a lovely casino! The support is very friendly and the withdrawals are so fast. I press the button that it is in my bank account - probably the fastest withdrawals i have seen. Very comfortable and high withdrawal limits. Overall Heats Casino is very good and already invited a friend.
The casino had identical website of Deloro casino only the difference is the name, same customer service with different agent names and profile displays. I check on casino guru and it says that deloro casino is related to Heats casino and when I asked the casino they denied. Always customer service agent nicely chat when depositing but other issue of withdraw or bonuses you get no help.
I guess it is better to stay away from such casinos that try to reopen or open another one with same management and policy.
Heats Casino, the sister site of the popular Del Oro Casino, offers an exceptional online gambling experience that takes everything great about its predecessor and elevates it to the next level. From its seamless deposit and withdrawal options to its top-notch customer service, Heats Casino has quickly earned a reputation as one of the best in the business.
Deposit and Withdrawal Options: Fast and Flexible One of the standout features of Heats Casino is its wide range of deposit and withdrawal methods. Whether you're using traditional banking methods or prefer the speed of cryptocurrency, Heats has you covered. I was particularly impressed by the instant withdrawals when I deposited using crypto—something that’s often not as seamless in other casinos. The entire process was incredibly smooth, with the added bonus of quick KYC verification, which was completed in under an hour. This level of efficiency is rare and definitely sets Heats Casino apart.
Game Providers: All the Best Are Here Heats Casino doesn't skimp on the variety or quality of its games. All the top game providers are available, offering everything from slots to table games and live dealer options. Whether you're a fan of classic games or looking to try something new, there's no shortage of options. The interface is user-friendly, making it easy to navigate through the impressive game library.
Customer Service: VIP Treatment From the moment I logged in, I felt like a VIP. The customer support team is attentive, friendly, and, best of all, there are no bots in the chat. I had a few questions, and the support staff responded quickly with helpful, personalized answers. The chat experience was smooth, and I never had to wait long for a response.
Promotions: Great Deals to Boost Your Play Heats Casino offers an array of promotional deals that keep things exciting. The bonuses are generous, and the terms are clear—something that can be hard to come by in many online casinos. Whether you're a new player or a regular, there's always something special waiting for you.
Overall: Heats Casino 2.0 If you're familiar with Del Oro Casino, then Heats Casino is like its upgraded, more refined 2.0 version. With faster payouts, more games, better customer service, and solid promotional offers, it's clear that Heats has taken all the best aspects of Del Oro and improved upon them. Whether you're new to online casinos or a seasoned player, Heats Casino is definitely worth checking out.
9/10
Fast withdrawals
Excellent customer support
Heaps of good providers
High withdrawal limit
Great layout
Fast, simple KYC
New Casino
Almost exactly the same as there sister site "Deloro"
No highlightable heart for favourites menu on game pictures
Safety Index explained
Safety Index of Heats Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Heats Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.9/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
![Heats Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
