Hey, thanks. Did I understand correctly that feastingmen/amegagame returned you when you contacted them through their site's email or is digikey down?
I've been waiting a week for an answer from amegagame without success. How long did it take you to reply?
Astropay is PSP.. Can that be true? And will they give in?
Got a reply after 2 days where they said they would check it out.
Then there was silence, and I emailed and asked for an update.
All of a sudden I see that a refund has been started on Revolut but I got no more answers. So just keep writing to them
So did you charge back through Revolut or where did you find out that the refund has started?
I was also told that we are checking the case and it's been a week since I sent them messages without success, they don't answer.
how long did your silence last until they made amends?
I didn't make a refund on Revolut so it must be amegagame / feasting who paid back themselves.
It took 5 days until I saw that they started to refund.
Write to them again and ask how it's going and what's delaying etc.
The casino does not give you such details. And yes, it is payment providers that mix with codes. But the casino is not completely innocent. It is at the casino that you enter all your card details and according to the casino, payments with Mastercard are secure.
Okay. I understand. The legal help I have says I need to find out about the PSP before I can proceed..
don't want to mention as they might read the thread.
What do you mean by "moving on" do you mean chargeback through the bank or refund
No.. it has to be via Astropay.
The casino says it's Astropay, but you don't believe it?
is Astropay impossible?
I have stopped sending emails. It's not worth it.. I've made complaints and see what the bank says.
This weekend I will report a Swedish company that fiddles with codes and helps these companies launder their money. I would have reported it tonight but have been tired after work.
But both FI and the gambling inspectorate have been curious about this and have said REPORT
The Casino operates under a Curacao sub-license as the Casino is incorporated here. As such, the Curacao license is a neutral offering license and Sweden is not a prohibited territory under that sublicense. As such, the Casino has acted within the framework of the sub-license held by the company.
The MCC codes you refer to are not generated by the Casino, it is the PSP that can assign MCC codes as such. We would like to clarify that, contrary to what you have mentioned in your emails, the Casino cannot influence or decide on these codes in any way.
Can it really be true that PSP is responsible for mcc code?
According to a legal contact, I have every right to know which PSP the casino uses when it comes to trade to Europe.. But can it really be that simple that PSP are responsible.. because in that case it means that the casino is completely innocent??
Of course they are lying. The casinos does this together with the PSP's
The PSP's take a calculated risk to process these kind of transactions, as they can charge the casino a high fee for the risk they take. The casinos know they need to have these incorrectly coded transactions as that allows a lot more players to deposit, so they find the PSP's that are willing to take the risk for a fee. And the way it looks now, it's not really a risk either.
It's like saying they don't know which PSP's they are using, so how would they get any money from them, how would they be able to investigate deposits gone wrong, refunds and potential charge backs from players.
The PSP's will then use both merchants that are aware of the fraud and merchants that don't know about it and don't approve, and those are the ones most likely doing the refunds to players when contacted.
There are so many scrupulous PSP's, aquiring banks and what not that need the transaction volume to earn money. There can be quite many actors involved.
https://www.creditcards.com/education/how-does-a-credit-card-transaction-work/
https://www.thebalancemoney.com/how-credit-card-transactions-work-960245
Like mentioned before, yes, it's good if you receive any kind of refund, but the big win here is that you hopefully stop giving away your money to these casinos.
But does that mean that all casinos are innocent?
and that the responsibility lies entirely with the PSP? (Payment Service Provider)
Is that a correct perception?
but how does the casino get paid if there are lots of different companies that stand as recipients?
See my previous reply.
Yes. But this casino believes that it is one and the same PSP - Astropay..
But on my account statement it says several different payment plastics.. and also other providers? D
Yes. But this casino believes that it is one and the same PSP - Astropay..
But on my account statement it says several different payment plastics.. and also other providers? D
Don't think there is much you can do.
Astropay been in the game a long time, they most likely don't care.
If you have none of the mentioned merchant names on your statement, there is nothing you can do. There is really no one really processing refunds anymore.
Best you can do is just stop giving away your hard earned money to these casinos.
But has anyone here tried Astropay?
hello do you have contacts for Fatamp, Topcom, Tsinda limited, Altaprime Limited, Steam sync, Stacs ltd, Cloud energy photoelec. if you can help me thank you
Tsinda = Info@tsindagamers.com
https://www.norrsken.org/contact
kigali@norrsken.org / info@norrsken.org
Norrsken are the ones who rent the premises to them.
Ive emailed both, no answer at all 🙁 would be awesome if more people would help 🙂
norrsken = norrsken foundation. Its some kind of Swedish non-profit started by one of the founders of Klarna. Maybe it could be worth reaching out to them directly and ask why they are renting offices to companies involved with unlicensed gambling/ money laundering.
"NORRSKEN IS AN IMPACT ECOSYSTEM WHERE ENTREPRENEURS CAN FIND EVERYTHING THEY NEED TO MAKE SAVING THE WORLD THEIR BUSINESS"
yep tsinda gamers is clearly saving the world lol
Have any APERATOR and ALPASTRIKE
I have been contacted today by two merchants that are refusing refunds and have specifically referred to the forum.
With nearly 85k views the casinos and merchants are starting to get all over this Legitimate refunds are going to become a lot harder
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
