ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 133)

11 months ago by kirekin
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Helpfulinfo
3 months ago

Iv tried leaving the thread. Iv even asked casino.guru to disable my account. Nothing happens!! I wish you all well but please think carefully about what you are doing

Post by efsfasfasfsfs Hidden by Radka
Reason: per player's request
Anonymized603
3 months ago

Casino guru will close down anyone’s account that requests it.

Refundnow
3 months ago

🤡

Post by Refundnow Hidden by Radka
Reason: Advertisement
3 months ago

C'mon man... from what I understand, the letter said something like this:

USERS have been trying to manipulate transactions information


The claims made about manipulating transaction information are vague and lack concrete evidence. The letter supposedly states that users are "trying to manipulate transaction information," but there is no detailed explanation or legal citation provided.


Without seeing the specific legal grounds or evidence they are basing their threats on, it’s challenging to take these claims seriously. Legal threats without clear evidence and proper legal context are often tactics to silence consumer complaints.




Refundnow
3 months ago

Stop trashing the thread please, you've posted 100 times now.


You should be banned for spamming.

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Anonymized603
3 months ago

Could you send one of us here on the forum privately these files so we can see what is illegal in our operations.

Automatic translation:
3 months ago

Morning all


i have removed all of my posts on this forum and suggest you all do to. I have been contacted by a company who’s name appears on this thread a lot who have been reading this thread and what we are doing is actually illegal and they intend on prosecuting anyone who continues to publicly post about these refunds.


I would get this thread closed down if I was casino.guru as it’s harming more people in the long run. The payment processor isn’t messing around and we can all be sued for this.



3 months ago

Hi, we took the position that every player has freedom of speech and expression and as long as it is not against our rules, there was basically no reason to delete this thread. It will remain that way and from our point of view we basically let the players communicate their problems. 

In addition, to tell you the truth, we have also contacted 2 casinos who have written to us about this thread, but to date we have not heard back from them, so we are still waiting for an update from them. 

We are not in a position to deal with questions about what is legal and illegal, because we are not lawyers, so I would leave this area to the people who handle it. 

Therefore, this is what I would add to it and of course everyone has the opportunity to evaluate whether and what he/she wants to write here.

Edited by author 3 months ago
Post by Refundnow Hidden by Radka
Reason: Abusive content
Post by Anonymized609 was deleted
Post by Helpfulinfo Hidden by Radka
Reason: Abusive language
Refundnow
3 months ago

Or you stick to the relevant topic of this thread, instead of trying to scam people.

Edited by author 3 months ago
Refundnow
3 months ago

Due to breaching the rules again, I'm banning your account.

Edited by author 3 months ago
Post by Refundnow was deleted by Radka
Reason: Advertisement
Jaro
3 months ago

Hi, any chance you can reveal these casinos? I have a strong suspicion which casinos…

if they are right and they think we are committing a crime why are they afraid and even contact maintenance to remove this thread?. This chain would be a lottery win for them, here are all of us who have committed a "crime" according to them, they would sue us and get compensation... right?

Edited by author 3 months ago
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Refundnow
3 months ago

You seem like a very confused person, take care and have a nice day. ☀️👌

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Refundnow
3 months ago

👋

Post by Bibble58 was deleted
Anonymized603
3 months ago

Let's get this straight.

-Contacting payment gateways, payment operators, casinos and asking for a refund due to an incorrect MCC code and transaction laundering is NOT illegal. They can simply just declare that they think one is wrong, and not pay anything back.

-To contact the same actors and request a refund due to an invented reason, e.g. that you have not received the money, may be an attempt at fraud.

-Threatening any actor with violence, harassment, etc. may be illegal

-Making a card complaint to your bank and not being honest about receiving the money for casino games is an attempt at fraud, i.e. illegal

-Making a card complaint to your bank and being honest that it went to the casino is not illegal. However, the bank can choose to freeze your accounts (temporarily) or terminate you as a customer if they judge you to be a high-risk customer.

The thread does not need to be closed down. The basic question is not wrong. It is a gray area regarding how legal or not it is with "transaction laundering" and the use of incorrect MCC codes - it is absolutely not Mastercard and ViSA's policies, but legally it is more of a gray area. This is probably why some choose to repay and others do not.

As long as one adheres to this, and adheres to the truth, one cannot be convicted of any crime. On the other hand, I have also warned several times in the past that it is an attempt at fraud to lie to/withhold the truth from your bank if you make a card complaint. Even if you email these companies and lie and e.g. says you haven't received the casino deposit, it could possibly be fraud. However, I find it very difficult to see that they would think it worth pursuing an expensive legal process against any individual for such small sums.

Edited by author 3 months ago
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