ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 109)

1 year ago by kirekin
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4 months ago

I contacted WINTERMDSE by email, initially they responded to me and said they would investigate, now they have gone completely cold with me and have responded to any of my emails in the last week.

4 months ago

& they also declined my chargebacks which I did with the bank, I don’t know how they’ve managed to do this considering they’re not operating legally

4 months ago

PRL*TheJansel

PRL*MGtech


Anyone come across these two anywhere?

Automatic translation:
xxkjxx
4 months ago

Have had similar but not with Wintermads...my take on it is... the merchant have made up an account for you, falsified records, made up onwards transactions that you didn't authorise and told the bank you authorised the initial payment (which you probably did, like me!) Your bank have seen that you authorised the initial payment and, to make life easy for themselves, have taken their fraudulent evidence at face value.

xxkjxx
4 months ago


They stopped responding to me too.


Edited by Jaro 4 months ago
Reason: Abusive language
Automatic translation:
xxkjxx
4 months ago

The million dollar question is how you go about proving their evidence is false....answers on a postcard

DynamoHarry
4 months ago

Stop playing!!!


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4 months ago

I don’t know, after reading through the thread I take it I’m not getting any money back from anywhere, there’s a few companies like enigma and tsinda who sent the funds back but everyone else doesn’t message back or they decline the chargeback lol

4 months ago

I wish I never come across any of these casinos they’re all a scam, they target vulnerable people. The bank don’t care, the company certainly doesn’t care

4 months ago

Also has anyone had any contact with CEG gaming, I contacted them on the 8th of June, they acknowledged my complaint. After like 2 weeks I messaged again like what’s happening and they said they need more time. They don’t reply on the thread. I had to contact them directly. Has anyone been successful with getting their funds from a specific casino with help from CEG

xxkjxx
4 months ago

What is the contact for Enygma?

xxkjxx
4 months ago

Which bank declined your chargeback and against which casino and payment provider

4 months ago

I’m not sure of the contact for Enigma. I charged back with the bank and they returned funds. WINTERMDSE declined my chargeback. I’m waiting to see what evidence they’ve sent across to state their reasons. I bank with Barclays

4 months ago

Another thing. WINTERMDSE tried taking money out of my bank the other day. The bank rejected it

carsix79
4 months ago

Through chargeback with the bank, raised a dispute

carsix79
4 months ago

I got a letter from the bank on my APP saying they had tried taking a payment, and the back has blocked it and contacted them.

4 months ago

We have received your card complaint and then investigated whether you are entitled to compensation for them

amounts that you have claimed to us. In our investigation of your case, we have compiled it

information that you have entered in your card complaint and then checked this against technical

data and the conditions that apply to your card.

You have carried out the purchases you are claiming yourself but have stated that you believe the bank should

have refused to carry out the transactions because the transactions relate to gaming transactions.

According to the gaming regulation, payment service providers must reject payment orders there

is used and where authorization has taken place through the use of MCC code 7995, all below

condition that the card transaction takes place with a sales company that should have a Swedish gaming license

but who miss it. Because MCC code 7995 has not been used in any of the transactions

as you claim, the bank had no obligation to reject the transactions in question.

You yourself are responsible for which pages you provide your card details to and for reading them through

terms and conditions that apply to the sales company you enter into an agreement with.

The bank has carried out the transactions correctly in accordance with the payment instructions you have

left.

There is no basis for you to request that the bank restore your account with a complaint

amount. The bank has therefore decided not to grant your card complaint.

In the attached information sheet, you can read about where you can turn to in your case if you

believes that the bank's decision is incorrect.

Automatic translation:
4 months ago


They stopped responding to me too.


Automatic translation:
4 months ago

I understand that it's probably not the nicest thing if someone stops answering you, but please behave politely and keep similar words to yourself. 

DynamoHarry
4 months ago

I know who these are but you won’t get the money back. I even contacted the payment provider who claims to have contacted them on my behalf.


mgtechstores.com

thejansel.com


both email address on the websites are fake

DynamoHarry
4 months ago

So the bank sides with them! Nice and serious. But what should one expect from a bank that has previously laundered money in these areas

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