Oh really? Have you contacted them? I do remember seeing that name now come to think of it! Thanks for that🙂
Yes And their Complaint departement was on annual leave and Will check my case when they are back
You can always fight the payment with Revolut by filing a chargeback.
It is likely that the merchant did not debit the reservation and let it fail which is why you saw the payment being refunded or cancelled. Then, afterwards the merchant make a correction and debit the amount 'again' but now successfully which is being shown as offline.
On 2.7 I made a payment that went to the helpersm merchant successfully.
19.7 I sent a refund request to the payment service provider.
On 21.7, the payment was returned to my account.
On 24.7, the payment was debited from my account as an offline payment.
I don't really understand how.
2.7 tein maksun joka meni helpersm kauppiaalle onnistuneesti.
19.7 Lähetin maksunpalvelutarjoajalle takaisinperintäpyynnön.
21.7 maksu palautui tililleni.
24.7 maksu veloitettiin tililtäni offline maksuna.
en oikein ymmärrä miten.
Did you send the refund request directly to the merchant or did you contact Revolut to file a chargeback claim?
It could be that they refunded the amount and then debited again to avoid a chargeback as the initial payment did get a refund.
For the second payment you can file a fraud chargeback as you did not authorize them.
They charged you 300 euro for the chargebacks then? Disgusting! I hate these people. If only we could get them all closed down. I don't give a shit about the money no more I want more innocent people like ourselves to stop being targeted. Noone wants to safeguard a gambler!
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